coconut creek sales team and service rude and unhelpful
car had gear shift problems at less than 200 miles
completely shuts down when changing gears.
windows lock and very dangerous
dealership not interested in my problems
would like to be contacted by someone in authority.
expect a reply from this survey
from a human..not a computer
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Hyundai Motor America NCC responded on 12/15/2022 01:35 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
EB
EDWARDS B.
2023 Hyundai Santa Fe
Verified Owner
12/15/2022
Verified Review
xrt
i would highly recommend the santa fe xrt for styling, comfort, driveability and economy. it looks good and drives as well as a lexus rx that i owned. unfortunately, its not equipped with parking assist which i think is a big miss
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RV
RAJESH V.
2023 Hyundai Santa Fe
Verified Owner
12/14/2022
Verified Review
Good vehicle for daily commute
Boot space is too good; fabric material of seats are average; android auto connections can be bit complicated; tire pressure may not be accurate; mileage can be improved, its just ok; colors are good and overall its alright for the price if you can find a dealer who doesnt force paint package or sell above MSRP
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EH
ELLANA H.
2023 Hyundai Santa Fe
Verified Owner
12/13/2022
Verified Review
Love my new car
Great family vehicle! I feel so safe when I’m driving now. Palm Springs Hyundai got me what I wanted for a great price definitely recommend them if you’re looking to buy a new or used vehicle! Love my new car
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DA
DAVID A.
2023 Hyundai Santa Fe
Verified Owner
12/13/2022
Verified Review
Great value
Overall satisfied with my Santa Fe SE. Great price compared to other competing brands. Great front and back seat legroom. Large cargo space. Driver side manual adjustments take great effort and strength to operate especially for a small person.
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MD
MAGNOS D.
2023 Hyundai Santa Fe
Verified Owner
12/13/2022
Verified Review
I love my Santa Fe
I ❤️ it very comfortable and smooth drive very economic great visibilidade I like the seats and space between the seats large space on the cargo area the trimmings is amazeing the sound system is Phenomenal I love everything about this beautiful ?
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IB
Ilse B.
2023 Hyundai Santa Fe
Verified Owner
12/13/2022
Verified Review
Great Car for value.
this is the 6th Hyundai new vehicle I have purchased since 2010. I like the style, easy getting in and out. Overall, I am happy with the car and would continue purchasing Hyundai's.Is very reliable.
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KP
KRISTOPHER P.
2023 Hyundai Santa Fe
Verified Owner
12/12/2022
Verified Review
Great SUV with all the features of a luxury SUV minus the sticker shock.
The car is fun to drive, and the AWD handles very well in the snow, even in the pass where other vehicles were getting stuck. The heated steering wheel and seats are a very nice feature when its cold out and its a very comfortable ride for any type of road trip.
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GRACIELA V.
2023 Hyundai Santa Fe
Verified Owner
12/12/2022
Verified Review
great customer service, still learner more about my santa fe
at this moment wonderful, i get great comments about my santa fe, The only regret that there is no cup holders on the back doors; when i have three passengers in the back. there is no where to place ones cup
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CD
CHRISTA D.
2023 Hyundai Santa Fe
Verified Owner
12/10/2022
Verified Review
Very happy with this car.
We were at first reluctant to move from a Genesis to a Santa Fe. We made the choice because it was getting harder in our age to get in and out of the car and thought an SUV would better serve us since our daughter had an SUV and we had tried it out. The SUV that genesis has which is a dynamic car was out of our price range, so we checked out the Santa Fe Ltd. We are so great we did. We have been Hyundai customers for more than 10 years, had two Genesis before and changing company would have not been a choice for us since Hyundai has served us very well over the years. So for us the Santa Fe was the ticket and we would recommend it to any one. It's a very save car to drive and the warrantee is the best.
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John E.
2023 Hyundai Santa Fe
Verified Owner
12/10/2022
Verified Review
Nice SUV
A comfortable vehicle but could use some improvement. Such as better interior lighting which includes a glove box light. Allow the front passenger seat to go a little further more. Address the neutral to drive not engaging when going through a car wash. Prevent the vehicle from locking the doors while the keys are still in it.
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ROGER H.
2023 Hyundai Santa Fe
Verified Owner
12/10/2022
Verified Review
Hyundai Santa Fe Calligraphy 2023
Calligraphy model is equipped with all the bells and whistles you would expect in a luxury vehicle. The dash and heads-up display are made for driver use. Seats are made for all passengers comfortably.
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WILLIAM P.
2023 Hyundai Santa Fe
Verified Owner
12/10/2022
Verified Review
it has been an overall good experience with my new car
the car rides and handles nicely. the overall creature features was what I was looking for. I like all of the safety features. it gives a safe and comfortable ride. When my wife's car lease I will be going back t the Hyundai dealership and buying another Hyundai for her. just not sure of what type of car she my want.
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NORMAN B.
2023 Hyundai Santa Fe
Verified Owner
12/10/2022
Verified Review
Love this vehicle!
This is a great car. Lots of room and very comfortable. This is my wife’s car and she usually doesn’t get excited about cars, but she always says she loves her Santa Fe. The salesman at the dealership was fantastic as well.
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BRIAN C.
2023 Hyundai Santa Fe
Verified Owner
12/10/2022
Verified Review
2023 Santa Fe Limited Punctured Radiator
We were so excited to purchase a 2023 Santa Fe Limited, our first new Hyundai purchase. We use the vehicle to travel to/from work (my wife and I commute together) and our commute is mainly highway and all paved roads. We got home from work one evening and smelled burning radiator fluid and noticed we had pink fluid on our grill guard. The next morning we woke up to ALL of the radiator fluid on our driveway with no visible damage. Our car had to be towed to the closest Hyundai dealership and upon inspection the Service Manager called to let us know a rock had punctured a hole in the radiator and it would need to be replaced but it wasnt covered by warranty. We asked if there was any further damage to the grill guard or anything else and he said no. If a rock along a highway had enough force to puncture the radiator we should have felt it! The technician said he has only seen it happen one other time in his career and it happened to be a Hyundai Palisade. We had to pay $1052 to have the radiator replaced. I called corporate and filed complaint and the case manager called me and said they would not help me because its not a manufacturing defect. Does this mean i can not drive my car on a gravel road without worrying about further damage? I will never refer anyone to Hyundai and will never buy another one! I am so disappointed that i spent so much on a new car and then have to deal with this!
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CAROLYN S.
2023 Hyundai Santa Fe
Verified Owner
12/09/2022
Verified Review
The overall experience with the dealership was good no pressure to buy.
Had a great experience this was my second vehicle I bought at this dealership. Everyone was was very friendly. They helped me set up the bluetooth and synch the phone and went over the features in detail.
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THOMAS C.
2023 Hyundai Santa Fe
Verified Owner
12/09/2022
Verified Review
Happy
Happy with everything about the car, and plan on keeping it a very long time as long as it performs as it should, and I see no reason why it shouldn't at this time . My prior Dante fe was great and I expect this one is even better
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JOCELYN I.
2023 Hyundai Santa Fe
Verified Owner
12/09/2022
Verified Review
Loved my vehicle until the battery died after 3 weeks
I love the Santa Fe's comfort and style. The ride is smooth and road noise is very quiet. However, the battery inexplicably died after three weeks of purchasing the vehicle. No reason was given. Nothing was draining it. The new battery was covered under the warranty, but now I worry about it starting every morning.
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Hyundai Motor America NCC responded on 12/12/2022 10:30 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
LH
LISA H.
2023 Hyundai Santa Fe
Verified Owner
12/09/2022
Verified Review
I love this car!
The Santa Fe Calligraphy is a beautiful car inside and out. The calypso red color exterior is beautiful. The black Napa leather interior is amazing! So soft and comfortable! I love the look of the controls(I call it the cockpit). The interior lighting is great! My favorite color is pink and now my lighting is pink. That is a great feature to pick your color.
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Kathleen F.
2023 Hyundai Santa Fe
Verified Owner
12/08/2022
Verified Review
EXcellent sales person
Our sales person Souzane Abdul Razek is a true professional. I live in Phoenix 5 months a year and the rest of the time in New Hampshire. Souzane did an excellent job in finding a Santa Fe XRT that had the specs that I wanted. She followed up with many calls and info and coordinated to have the car ready for delivery when we picked it up in November. WE are truly satisfied with our new Santa Fe and highly recommend Souzane!
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