Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1952 Reviews)
Category Summary
(Avg. out of 10)
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Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1952 Reviews)

Reviews


KG
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Karla G.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
04/10/2015
Verified Review

Love, Love my Sonata,

Just wish they had side mirrors that automatic swing in, lost a mirror less than 24 hours after buying the car, car went into garage, just didn't come out. Now I collapse the mirrors each time entering or leaving the garage.
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SS
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shuretta s.
2014 Hyundai Sonata
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
08/10/2018

Tail light Assembley

I have been having an ongoing issue on my 2013 Hyundai Sonata limited. If you just look at 2011+ Hyundai Sonata's on the road while driving 90% of them have a tail light out! the issue is the tail light assembly where the bulb clips in is melted so the bulb will not stay in place. The bulb is constantly moving around while driving so it comes lose or blows over and over. The only proper fix for this is to change the whole tail light so I believe Hyundai needs to do something about this as if your tail lights are out you can easily meet in an accident. I have changed my bulb at least 6 times for far and I have only had the car for 6 months, its a 2013 Hyundai Sonata limited 2. 4 non turbo na. I searched several forums online and others have reported this issue or spend $300 to fix one or $00 for both. This a manufacturer defect the tail light should not be melting.
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LB
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LATICIA B.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/01/2015
Verified Review

My 4th Hyundai Sonata

I really do like the Hyundai Sonata, the first one was because I was having car issue and I could lease for a low monthly payment. I was even told by a co-worker it is a Sonata, don't get attached she had heard they were not reliable cars. This is my 4th Sonata and she has eaten her words. I love the car, very comfortable, spacious, smooth ride, a very affordable car. My co-worker did go to Hyundai herself when she purchased her last car. I referred 2 other co-workers and they drive Elantra's, my brother in law drives the Santa Fe. if you are looking for a good, safe, good looking car, the Sonata is it and it is good in the snow as well.
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RT
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ROGER T.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/04/2016
Verified Review

I don't know

I hate the car and I hate dealing with the Horne dealership service department
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BS
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BLANCA S.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/29/2016
Verified Review

Mmmm

Mmmmm
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LM
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LIDIA M.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/02/2016
Verified Review

2016 Hyundai Tucson

Engine hesitates when accelerating from a stop
    Value
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TG
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Thomas G.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/26/2016
Verified Review

Issue

I love my 2014 Sonata, and all my services have been excellent, but my vehicle is one of the ones that was manufactured in the Alabama plant and could have problems later on. Even though the warranty was extended another 20,000 miles, I am not happy with that solution and would not purchase another Hyundai.
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JA
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Jenny A.
2014 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/19/2018

Great car until it caught fire!

I purchased this car and in fact it was my 3rd Hyundai. After numerous recalls, the warranty was extended and I felt safe and secure. My car caught fire on the interstate and was a complete loss. Hyundai won't respond to anything I send or any calls. Very sad.
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LC
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Lashondra C.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/04/2018
Verified Review

The Warranty isn't good, and this car was built poorly

I bought a 2014 Hyundai Sonata brand new, at 43000 miles the drive belt was breaking and it wasn't covered then before 40000 miles a flap in the dash had to be replaced. Now my car rumbles and has went dead on me a few times when I cut the AC on and no one knows why. The quality of this vehicle is trash and this is my 3rd sonata and the 1st new one I buy has given me the most problems.....it's wrong and sad that you invest in a car and it's not at all like they "claimed" when you bought it.
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JC
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Josie C.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/23/2018
Verified Review

Made in China car

Since the first three months transmission skid on me they ignored it happened 2x on freeway speakers failed they denied it didn’t do anything tail lights have burned out 4 times in 2 years all of them they say nothing wrong my engine short block was replaced they told me large block would be installed then said it was on nackorder I had to get what they had available not even done paying for my ac compressor broke and they wouldn’t fix it then accepted to pay the part and I the labor car only has 75k miles and ac compressor broke they don’t take responsibility to replace it I asked to speak to a manager never have reached out to me so sad! I live in garden grove across the street all my life I wanted to buy from my local dealer big mistake !!! The hand gear in the car broke off the first year the interior paint comes off with cleaning cute car but not worth the 27k I paid brand new and it’s breakjng down like a cereal ? box car pathetic I’m angry they ignored the engine problems I was having brought it in 2 x because it stalled on the freeway they drove it said nothing wrong and they didn’t enter those visits in the system I was told by service writer so very shady to cover their tracks and put our lives at risk stay away
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CH
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Cherrice H.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/28/2018
Verified Review

recalls

I am thankful that Hyundai will repair the recalls but I have never experienced a call with so many recalls since I was able to drive. It concerns me with the quality of the vehicles that Hyundai sales.
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Hyundai Motor America NCC responded on 08/28/2018 01:02 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

SD
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Sondwip D.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/28/2018
Verified Review

Worst car I ever had and never buying Hyundai model

I feel I made a bad choice four years back buying the Hyundai Sonata. There were too many recalls in this four years and several repairs. Battery issue, brake issue, transmission issue to name a few. I have another car Honda Civic which is 10 years old and zero issues. I had to jump start my car after I came back from 7 days vacation. I had other make and model before this car and I never had any issues. There were some issues with brakes and when I wrote to customer service they asked me to take care of the issue with the dealer who sold the car. I'll never recommend my friends and family to buy any Hyundai models as its not very reliable. I feel I'm wasting my time writing feedback as these goes into a black hole and never followed. Nobody contacts and no action is taken. Customer service will simply write one sentence "Apologies for any inconvenience". I'm seriously thinking of buying a more reliable make and model buy the end of this year. I setup an appointment at Hyundai service center for Oil change and to take care of a recall. After the service was complete I left the service center and saw glovebox anchors on my dashboard. I immediately emailed them and the I received a call back after two days. The person who I email was on vacation. When I opened the glovebox all the contents fell on the car floor as the anchors were not in place. One time my car was towed due to transmission failure and Hyundai service center does not even provide a loaner car.
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Hyundai Motor America NCC responded on 08/29/2018 10:10 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

MS
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Moshe S.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/16/2019
Verified Review

Shynee from outside but dark from inside

Very noise not enough power Not a good car Not happy from this car Something is wrong with noise but no one find what is the problem, just saying the computer did fine any problem I have a filing that you find car about your us the client
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SD
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Sondwip D.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/22/2019
Verified Review

Worst Vehicle with worst customer service & Hyundai Consumer Affairs never got back

To: WesternRegionCA@hmausa.com Sep 7, 2018 at 9:13 PM Hi Brandon, Thanks for contacting me. There has been series of issues not only with the car but even with the dealer and I will narrate to the best of my memory can remember. 1) I bought this car on April 12, 2014 and had a per-approved loan from First Tech Credit Union (FTCU) bank. After the deal was finalized with he sales agent and before the paperwork started with the financing person at the Hyundai dealer in Kirkland, I mentioned that I had a pre-approved loan from (FTCU) bank and he simply ignored and said that they don't work with that bank. Since 4/12 was a weekend I confirmed with the bank if it was going to be an issue regarding financing the car at the dealer if I buy it during the weekend or on a bank holiday. Bank official response was that dealer has all the information to do the financing even when the bank was closed. The financing person at the dealer used Whidbey Island bank to prepare the financing. Later I went back to FTCU and explained and the bank official said that they will talk to the manager at Hyundai in Kirkland. A month later I refinanced through FTCU but this could have been avoided at the first place. I didn't had to go through the refinancing hassle if financing was done with FTCU in the first place. The financing representative at the Hyundai, Kirkland dealer asked me to get Xzilon. Customer service at Xzilon is pathetic. Submitting a claim is a pain and their communication is horrible. 2) After purchasing the car on 4/12 I received an email to provide feedback. I provided feedback regarding the break issue. The issue is that when I stop the car to park using the gear at the "P" position the car would still move few inches back and forth until it comes to a complete stop even on a fairly flat surface. I explained the issue on the feedback form and I was asked to get an appointment to check the car brakes at the dealer. During the oil change service I brought the issue to their attention. the problem never got fixed and I still have the same issue even today. I owned several cars in the past and none of the cars had similar issues. I still drive a more than 10 year old Honda, Civic and there is no such issue. 3) This car had several recalls and had to go to the dealer atleast couple of time in a year to get it fixed. What a waste of time. I made an appointment with the Hyundai service I Kirkland for July 31st, 2017 and it took more than 6 hours to fix the recall. When I made the appointment to get the recall item fixed no one at the service desk provided me an estimated time frame to fix the recall. I had no choice but to leave the car at the service center to get it fixed. I asked them for a loaner car and they didn't have one. They gave me a ride home and the driver of the car said they cannot come to pick me up since it was more than 14 miles form my house to the service center. I really didn't expect that kind of a reply. In the past I always received a loaner car or the service center arranged for a rental car. The shuttle car wouldn't give a ride if it was requested after 4pm even if the service center was open until 6pm. 4) Around about 20K miles the under carriage close to the front fender line came off and was brushing against the road while driving. During the regular oil change service I received an estimate from the Hyundai service at Kirkland. The repair was estimated at $400 plus taxes. I got another estimate from Accurate Auto Body Inc. and they fixed it for $208.26 which is half the cost that Hyundai service dealer provided. It's irony that at 20K miles this happened. Again, I have and drive a Honda, Civic i.e more than 10 years old and there is no such issue. 5) Around May 16, 2017 the transmission failed. I was at my daughter's school and I couldn't move the car. It was stuck and I couldn't move the steering wheel. I called my insurance to tow the car to the dealer. It took about a week to fix it. I asked the dealer for a loaner car and they didn't have one. They didn't even arrange or pay for rental car. So I had to spend money to rent a car so I can go to work. 6) August 24th, 2018 I made an appointment for oil change and the regular general inspection. After the service was over I asked if there was any red signals/ issues that needs immediate attention. The service representative said that everything shows green so its all good. I told him that few days back I had to jump start the car and asked if there was any battery issue or its time for a new battery. He pointed at the service report and said if everything shows green so no issue. Next weekend was the labor day weekend and I was not able to start the car so I jump started again. My labor day weekend was a total waste as every time I needed to drive I had to jump start the car. The earliest I could bring the car to the service center was on Tuesday, September 4th. I had to jump start the car again to take it to the dealer to replace the battery. Before I take it to the Hyundai Service at Kirkland I received a quote that a new battery will cost me $180 + taxes. When I was at the dealer I was given the estimate that it will cost $265+taxes as its a different kind of battery. Its called an AGM battery that controls all the electronic modules. My total bill was close to $300 on 9/4/2018. The car is less than 4.5 years old and the battery needed to be replaced which was an unexpected expense. One would expect that for an AGM battery it should last more than 4.5 years. I can understand that regular car battery last about 4.5 years and cost much less. In Costco battery is less than $100 including replacement. And when you take your old battery they give $10 back. Unfortunately, Costco does not carry 2014 Sonata model battery. I had to buy a portable DBpower jump starter kit for $70 as starting the car became so unreliable. I feel I made a bad choice four years back buying the Hyundai Sonata. There were too many recalls in this four years and several repairs. Battery issue, brake issue, transmission issue to name a few. I had to jump start my car after I came back from 7 days vacation. I'll never recommend my friends and family members to buy any Hyundai models as its not very reliable. Customer service will simply write one sentence "Apologies for any inconvenience". I'm seriously thinking of buying a more reliable make and model by the end of this year. After I sell this car I will provide this review to all my friends and family members and in my social networking group so no one ever thinks of buying this make and model. The car is pretty looking from outside and has all the modern features but ultimately its pain to own this model. The neighbor who help me jump start the car during the labor day weekend said that he has similar issues and one time his car stopped in a middle of a four lane highway. I was thinking that my car is one bad apple from the lot but now I'm convinced after talking to my neighbor that Hyundai, Sonata is a very unreliable car. Buying this car is a waste of time and money. I have all the receipts from Hyundai Service center as wells as from Accurate Auto Body, Inc. Let me know if you want them to verify any information. Feel free to reach me via email or phone if you need further information. I sincerely request Hyundai Motor America to replace my car free of cost as I paid top dollars when I purchased this car. I have wasted lot of time, money and energy on this car. Hyundai Consumer Affairs never got in touch with me.
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BS
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Bharat S.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/21/2019
Verified Review

Horrible

The car had so many recalls. One recall Hyundai refuse to fix it which can kill customer. It is an engine issue. The car tires dry rodded in just 35K miles. The tire vendor refused to do anything. Please note car is still under bumper to bumper warranty. I will never buy Hyundai or KIA. Bharat
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TG
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Thomas G.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/02/2019
Verified Review

Sonatra

Worry about it stopping on the road. There are too many recalls and only use Hyundai parts to make sure it works. Wanted to trade in and get same car but it didn’t come with power seats if you did’nt pay extra to up grade!
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KF
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Kevin F.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/02/2019
Verified Review

Constant recalls

Problem with engine and was replaced. Broke something while repacking and did not fix. When car when in for next recal they noticed what was broken and made no attempt to get it fixed and covered. Felt abandoned.
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RM
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Ronald M.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/03/2019
Verified Review

To many problems 66000 mil 3 sets of brakes 1 blown engine

Way to many problems GREAT initial warranty the people at the Folsom dealership will work with you but there's too many problems with this car when I bought it in 2014 the review was very high so I expected a lot better car I did not get one
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SP
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Shailesh P.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/07/2019
Verified Review

problems

Not a reliable car. As new car still give so many problems and recalls. Cost so much money to fix the issue and not cover in the warranty. Quality and performance is very poor and not worth of the money.
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JS
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Judy S.
2014 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/07/2019
Verified Review

2014 Model not good!

I loved my car when I bought it or I wouldn't of bought it. However I have had nothing but problems with this car. More recall & warranty work on this car then all the cars I've owned combined. Ya'll shouldn't of sold me this car with so many flaws. Complete crap!!
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Displaying reviews 1 - 20 of 1952 in total

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