Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1434 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1434 Reviews)

Reviews


SS
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s s.
2019 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/16/2019

We are still waiting for the week. We feel guilty as if we had left the plane at Hyundai Service Center instead of the car.

We are still waiting for the week. We feel guilty as if we had left the plane at Hyundai Service Center instead of the car. Experience in repairing Hyundai Motor and service center repair after it was submitted to customer feedback survey
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KF
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Kristina F.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/10/2019
Verified Review

Worst experience ever

Only had the car for less then a month. With in a week of having the vehicle, it started shaking, the buttons dont work side the car. Less then 80 miles. Dealership isn't able find the cause. Drove the car 1 week, in the shop for 2 weeks, and problem still persists. Now have the car for another week. Filed a claim with the corporate office, I was told someone will call me to assist with the claim, 10 days from filing the claim haven't heard back. The claim is escalated and have to wait another 3 to 5 days. Tomorrow will be 1 month having the car and I can say I am completely baffled by the whole situation and lack of interest to resolve the issue by Hyundai USA. Never will I purchase a vehicle from Hyundai again.
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KM
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K M.
2019 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/22/2019

2019 Sonata water pump and belts replaced less than 45 days after purchase

The dealership refuses to acknowledge that there is an issue with my vehicle. Replaced belt showing visible signs of wear and tear less than 4 weeks after being replaced. The engine overheated. I was on the side of a busy highway for hours in 95 degree temps waiting for a tow for a BRAND NEW vehicle with less than 6000 miles. Vehicle purchased new - demo vehicle with 5020 miles.
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ST
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Stacy T.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/04/2019
Verified Review

Regret buying this car.

The car smokes when you start it even in hot weather and not one mechanic can find anything wrong. My 2019 is the only one is saw doing this. HELLO?????? There is a reason this is happening??????????? Car Play messes up alot. Screen goes blank
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DL
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DAVID L.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/28/2019
Verified Review

Extremely low average 20 MPG

Car drives fine and looks nice, roomy and ride is smooth. Problem is I’m already at 800 miles and still only reaching average 20-21 MPG everyday basic driving taking/picking up kids from local school. Around 60 miles per day with 70% city / 30% Highway. I was expecting ale at closer to 27-28 MPG as described on the sticker and all marketing communications! 20 MPG is the same as all the 7-seater SUVs I’ve owned (Chevy Traverse, Honda Pilot and Acura MDX). This is unacceptable. Took to to dealership after 2 weeks of purchasing and they said nothing with car with very bad attitude. Extremely disappointing 1st time owning Hyundai.
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KM
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Kazi M.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/22/2020
Verified Review

Hyundai Sonata 2019

I had previously Hyundai Elantra, I was very happy with the car. After 5 years I trade it to Sonata, but it didn’t meet my expectations. Exterior is fine but performance is not satisfactory. Some unusual noise detected.
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NationalCA - List responded on 01/23/2020 12:58 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

GS
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Gabriela S.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/08/2020
Verified Review

Horrible car!!

Overall I am very dissatisfied with this Vehicle. I feel like I was very pressured by the dealership as to this being my only option and most affordable option. I do not like the way the vehicle drives or how the vehicle appears.
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MH
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MELANIE H.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/23/2020
Verified Review

2019 sonata

Definitely would never buy another one. Tires are horrible on this car. Theres is no CD player. Theres is also not much storage in this car which is bad when u have small kids. Navigation is horrible. Should be right in the screen instead u have to hook up a USB cord. Horrible car overall. Not impressed at all.
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NP
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Nicole P.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/28/2020
Verified Review

Unreliable

Unreliable, check engine light, engine hesitation, left me stranded on a highway just to be lectured by the dealership that "cars are not reliable and these things happen" and had to fight for a loaner car while my 6 month old car was worked on. The most recent time I had to tow it to the dealer I was told that "cars need updates just like phones" to which I replied, my phone does not shut off in the middle of use to leave me stranded on the highway... Won't buy Hyundai again
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NationalCA - List responded on 04/28/2020 09:59 AM
Thank you. A specialist from our Headquarters will be in touch shortly. ^cc

TS
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Thelma S.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/16/2020
Verified Review

I love my car!

This is my 2nd Hyundai Sonata. I still have my first one. My sixteen years old is driving it now. Even after 100,000 miles it still purrs like a kitten. My 2019 I have now is the best! I love cars with balls! I love the trim and body style! There are not enough words to express how much I love these cars!
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JL
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JOHN L.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/28/2020
Verified Review

Not a good ride

If you want a noisy car with interior that fades an falls apart in a year then Hyundai is a great brand. If your looking for comfort and durability you may want to look elsewhere. I am a driver by trade and have driven about everything on wheels...this is my least favorite car!
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NationalCA - List responded on 06/29/2020 08:44 AM
Thank you. A representative from our headquarters will be in touch soon. ^cc

AB
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August B.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/03/2020
Verified Review

sonata

the car in question can be summed up in two words,but to be nice i should not say nothing.dealership is a lot to be desired,oh,have i learned my lesson.the car did not seem to handle the way i feel safe.
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MH
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MARIAH H.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/18/2020
Verified Review

Ehhh.

The quality of the visual affect of the car, overall, is alright. The wheels are cheap looking. The front end of the car doesn't seem to match the back end. Engine craftsmanship is very poor. Really, I think people will only be buying a Sonata for the extra features. Not because it's a top notch vehicle. I really expected a little bit more.
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ML
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MICHELLE L.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/30/2020
Verified Review

Engine trouble but no recall

My car started making noise at start up when I turned on the vehicle and this happened from the beginning, intermittently. Now it randomly stalls. Behaves when I take it to the dealership. I explained to them it died at a red light and then in a parking lot when I was parking at the grocery store.
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NationalCA - List responded on 12/01/2020 03:41 PM
Allow us to look into your concern a little further, a specialist from our corporate office will be in touch with you to investigate further. ^cc

VL
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Vivian L.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/11/2021
Verified Review

Will never purchase from Hyundai again

The last Sonata I brought from the Hyundai dealership became unsafe to drive (due to no fault of my own) it was a bad engine and I was forced to purchase a new vehicle. The new vehicle costs 403 per month when the car I had before was 126 per month. I was handled TERRIBLY at the dealership and left feeling defeated and financially drained. Covid hit and I lost my job and making the payments have become increasingly harder. I have been instructed to submit a claim for the Theta Engine settlement but once again I have been handled poorly when trying to speak with someone. Overall I would not recommend Hyundai to ANYONE!!!
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NationalCA - List responded on 02/12/2021 08:17 AM
Allow us to look into your concern a little further, a specialist from our corporate office will be in touch with you to investigate further. ^cc

DD
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Dayna D.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/25/2021
Verified Review

horrible defect and safety concern with dashboard reflection

I purchased this car in February 2019 based on safety, warranty, price and style. As a single mother of two young children, safety, warranty and longevity were most important. Shortly after my purchase, I noticed significant reflections of my entire dashboard in the windshield, always. This has been a constant distraction in my vision while driving. I have been contacting the company and dealership since July 2019 about my concern. I am either dismissed or told that they never heard of this before, but it is also not a defect. I would like to know then, how an apparently "rare" safety problem isn't considered a design flaw or defect? I am very unhappy about this and would appreciate Hyundai resolving this problem for me before I have a major accident with my children in the car. My driver side seatbelt also doesn't always retract properly. Drivability and the engine, bluetooth functions, drivers assist functions seem to be functioning well. The car is spacious as well. I would never recommend this car. I previously had a Mazda for 16 years and it was amazing the entire time. My decision for this car was mainly their 10 year warranty package. It was a big mistake, I had done research prior to purchasing, but unfortunately did not know to research about the reflections. Since my purchase, I have found many reviews about this online.
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JS
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Judith S.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/24/2021
Verified Review

Hybrid issues

This hybrid Sonata has computer issues. Had to go to Tucson 5 times. Vehicle locked up. 6th trip required a new water pump. Former technician forgot to reset maintenance schedule on car computer. Had erroneously made a maintenance appointment that car said was needed. Maintenance is now correct on car computer.
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TD
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Terrez D.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/10/2021
Verified Review

Do not buy this car

The engine issues and the dealership. I was treated poorly and I felt taken advantage of because my engine blew up in my last Hyundai from the recall they had on it. Do not buy this car or any Hyundai ever.
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DN
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DAVID N.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/04/2022
Verified Review

Drive quality

I have had to get so many things fixed and still do. Everytime I take my car to the dealership is takes weeks and then after there is still more issues. I dont feel safe driving my car sometimes. This needs to be addressed.
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LF
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LEANAVA F.
2019 Hyundai Sonata
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/30/2022
Verified Review

Nothing but problems

The ac vent leaks inside passenger side leaving a nasty smell. The dealership said I spilled something which I did not. When you sit in the passenger side you get a drip drop on your foot when it’s hot out and the AC is on. Now the car smells and the AC does not work at all.
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Displaying reviews 1 - 20 of 1437 in total

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