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SureCritic / Makes / Hyundai / Sonata / 2025

2025 Hyundai Sonata

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(602 Reviews)
44%
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Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(602 Reviews)
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Reviews

VS
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Victor S.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/13/2025
Verified Review

N Line that has 1200 miles on it and dies for no reason

Brand new 2025 N Line that we've owned for ~2 months now. Battery randonmly and myseteriously dies for no reason. Nothing left on in the car. The first time? Fluke incident and no hard no foul - jumped car and returned to normal. Second time, a battery jump pack wouldn't jump it and had to use another car to provide enough power - returned to operation and fine. Third time, called the dealership and had it taken to them for investigation - they tried to tell me that I would be responsible for a $200 diagnostic fee if it turned out to be my fault. They found nothing wrong, but did show 2 historical entries in the vehicle log that the battery drained. Today, battery is dead again, and no reason why. Literally sat in my driveway for a day or 2 and dead as a doornail. Called dealership, no response.
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Hyundai Motor America responded on 05/13/2025 09:10 AM

Good Morning Victor, thank you for bringing your 2025 Hyundai Sonata concerns to our attention. One of our specialists will reach out shortly to further address your concerns. ^cc 
CW
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Carol W.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/06/2025
Verified Review

Not good

Wish I didn't get awd
Recommended
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Hyundai Motor America responded on 05/07/2025 10:39 AM

We appreciate you sharing your feedback regarding this vehicle Carol. We have forwarded your information to the appropriate department. ^cc
CD
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Constance D.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/30/2025
Verified Review

Horrible ecpetoence

Horrible expeyience
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Hyundai Motor America responded on 06/06/2025 10:53 AM

Thank you for sharing your feedback on your 2025 Sonata Constance. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
TK
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Thomas K.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/23/2025
Verified Review

Waiting for Hyundia Riverhead to fix it.

tkelly7662@a0l.com 631-764-4434
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Hyundai Motor America responded on 07/23/2025 10:48 AM

Thomas, Thank you for sharing your concerns with us. A specialist from our customer care team will be in touch with you to investigate further ^cc 
DD
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Debo D.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/01/2025
Verified Review

Too small

It's too small & no room to move inside, the middle console blocks you from turning to look in back.
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Hyundai Motor America responded on 08/01/2025 09:57 AM

Hello Debo,

Thank you for sharing your feedback on your 2025 Sonata. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
KM
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Kelly M.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/12/2025
Verified Review

The car is decent

The car is decent
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Hyundai Motor America responded on 08/12/2025 02:25 PM

Hello Kelly,

Thank you for sharing your feedback on your 2025 Sonata. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
RR
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redacted r.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/05/2025
Verified Review

My Third and Last Hyundai - A Lemon with Zero Support

This is my third Hyundai that I have purchased new, and also this is my last time purchasing any Hyundai in the future. This car has caused me an extreme inconvenience and I have been treated like all that I am is a finance account number. I purchased my Sonata on 7/5/25 and drove it four days to work that week. On 7/8, I experienced my first intermittent transmission slip - the car still will do this - under low to moderate acceleration, the transmission will not shift at the correct time, rev super high, and dump into the next gear. On 7/11, the car would not start and was towed to the dealership. On 7/16, I was told by the dealership that the battery was the cause of the no start and transmission issue of which they could not replicate. I brought the car home and tried to leave again on 7/20. It did not start again at 263 miles and was towed back to the dealership. On 7/24 the dealership finally agreed to fix the minor damage that the car had when I had purchased it. On 7/25, I picked up the car again. This time the brake switch had gone bad. The general manager of the Hyundai dealership finally called me after waiting at his dealership for a half hour, with each employee telling me a different time of when he would be back (an hour, a few hours, 15 minutes, and even a "he won't be in today"). This man and his service advisor basically said that there was nothing I could do and that he had only had one vehicle be lemon lawed in 20 years. After 10 days in service over two times, this general manager told me to bring the car back and to come in and get a loaner. There were no loaner cars available over the entire duration of my service visits, which caused me an extreme hardship and inconvenience with my job. Hyundai corporate will not complete a buyback or reimburse me for any of my inconveniences and money spent on rental cars to get me around. Hyundai corporate has stopped answering questions and will only say "please refer to your state's lemon law". So here I sit 8/5/25, with a proven unreliable vehicle, lost wages from missing days and lost money from having to get a rental car, waiting for this Sonata to eventually break again before 12,000 miles and/or 1 year so I can take this case to a lemon law attorney. Stay away from this brand or hope that you do not buy a brand new broken car.
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Hyundai Motor America responded on 08/05/2025 11:59 AM

Hello Ryan,

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc  
HD
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Hillary D.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/20/2025
Verified Review

New Brand

I only been having my car for 4 months and I’m having issues with the wiper fluid leaking at the bottom of my car..
Recommended
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Hyundai Motor America responded on 08/20/2025 12:08 PM

Hello Hillary,

We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc
RG
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Ronald G.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/21/2025
Verified Review

I got rid of that death trap

Two many safety things made car a danger to be on road jenkins of Ocala Florida liers and crooks
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Hyundai Motor America responded on 11/21/2025 03:54 PM

Hello Ronald, we are sorry to hear about your experience with your 2025 Hyundai Sonata. Safety is our top priorit, if you’d like to share more details directly, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc
KP
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Karen P.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/21/2025
Verified Review

Disappointing

Too many changes from our 2022. Uncomfortable backseat. it slopes deep toward the trunk. Front of car is too low and scrapes everywhere( driveways, parking blocks, etc.) instrument Panel is too sensitive and characters are too small to see. wish i could give it back and get my 2022 returned!
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Hyundai Motor America responded on 04/21/2025 01:55 PM

Thank you for sharing your concerns with us, Karen. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
TM
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Terrence M.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/16/2025
Verified Review

Hyundai Finance

Hyundai Finance said I didn't return 2022 Sonata
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Hyundai Motor America responded on 06/17/2025 07:57 AM

We are sorry to hear about your experice with Hyundai, Terrence. Please contact Hyundai Motor Finance at (800) 523-4030. This department will be able to assist you regarding your concern. Thank you. ^cc
CP
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Carlo P.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/30/2025
Verified Review

My battery is dead after only 2 weeks of not using the car

Not as reliable as my previous sonata
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Hyundai Motor America responded on 07/01/2025 08:08 AM

Carlo, Thank you for sharing your feedback on your 2025 Sonata. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
PB
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Paul B.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/30/2025
Verified Review

This is my 4th sonata

I loved every sonata I’ve ever had 2015 sport 2022 N line And I’m on my 2nd 2025 N line All of them were awesome except this one THE TURBO GAUGE DOESNT WORK
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Hyundai Motor America responded on 07/01/2025 07:11 AM

Paul, We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. We have forwarded your feedback to a specialist who will be able to further address your concerns. Thank you for sharing your concerns with us ^cc 
RD
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Roy D.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/16/2025
Verified Review

Not happy with the way it drives

Again don't like the way it drives
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Hyundai Motor America responded on 07/17/2025 07:39 AM

Thank you for your feedback regarding your 2025 Hyundai Sonata, Roy. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc
FD
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Frank D.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/31/2025
Verified Review

Problem

I had a bad battery with less than 60 miles and now my boost gauge to my turbo is not working with 1400 miles only, this is the first time I've seen such problems with any vehicle within the first few months of purchase. Cheap product and I regret buying this car. Hyundai today is not what it use to be
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Hyundai Motor America responded on 08/01/2025 06:21 AM

Hey Frank, thank you for sharing your concerns with us. Allow us to take a further look at your vehicle's concerns. A team member will be in touch with you shortly. Thank you.^cc 
JN
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Joseph N.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/08/2025
Verified Review

Dissatisfied

The 2025 model was drastically changed from previous models with no improvements, only more cumbersome with less driver control. I leased Sonatas for 12 prior years and I am not happy with the changes. Your customer service was unresponsive, deflecting, and unsatisfactory.
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Hyundai Motor America responded on 08/08/2025 11:21 AM

Hello Joseph, Thank you for sharing your feedback regarding your vehicle and experience thus far. 
DD
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Dwight D.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/05/2025
Verified Review

It’s ok

I probably won’t keep it long but it’s getting the job done. Sound system needs work. Car play a little iffy sometimes recently. Transmission a little jerky first thing. Not my forever car. Like the warranty and touch screen.
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Hyundai Motor America responded on 09/05/2025 02:27 PM

Hello Dwight, Thank you for sharing your feedback on your 2025 Sonata. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
JG
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Joel G.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/15/2025
Verified Review

Bad transmission

Bad transmission since I bought it new. It’s going back in to the dealership so I hope the issue can be resolved. If not I will never buy a Hyundai again. Thanks!
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Hyundai Motor America responded on 09/16/2025 08:13 AM

Hey Joel, thank you for sharing your feedback regarding your vehicle and experience thus far. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
NM
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Nadeem M.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/15/2025
Verified Review

Hyundai Sonata 2025

I bought the vehicle brand new in July 2025. One month later in August the vehicle would not start, some component of the starting system failed. The after sales support was just horrible, after 3 days they even looked at the car to determine the problem while I was renting a vehicle at my own expense for the first 3 days. Yesterday, the A/C stopped working, but after a few starts the A/C came back on. I will have the car looked at this weekend. I have purchased at least 25 new cars over the year from various manufacturers...and one of them was a Hyundai Elantra which was just fine. But this Hyundai Sonata 2025 has just been a nightmare!
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Hyundai Motor America responded on 09/15/2025 10:34 AM

Hello Nadeem, Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you ^cc.
JM
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Jonathan M.
2025 Hyundai Sonata
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/30/2025
Verified Review

Ok

Well I had a great experience on purchasing it the day of until a week or two later the insurance that the dealership set me up with got canceled due to the fact that there was an unauthorized personnel that set the policy up that's number one. Then less than 60 days the motor goes out that's number two. Then I have back and forth issues trying to get the loaner finally got a loaner a couple days later that's three. They keep my vehicle for a month then I get a call saying car is ready Mr Murray only to arrive that evening to see my vehicle damaged upon arrival.
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Hyundai Motor America responded on 09/30/2025 02:37 PM

Hello Jonathan,

We’re so sorry to hear about your experience with one of our dealerships.  Each dealership runs its own operations, but we still hold them to the highest standards. We'll share your feedback with their management team.

If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
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