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SureCritic / Makes / Hyundai / Tucson Hybrid / 2025

2025 Hyundai Tucson Hybrid

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(3387 Reviews)
44%
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Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(3387 Reviews)
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Reviews

LL
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Leslie L.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/15/2025
Verified Review

Just ok

I like the look, the camera, and some of the styling. Not user friendly at all. Climate control panel is barely visible in the daytime. HUD not visible on a sunny day. Media is difficult to navigate.
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Hyundai Motor America responded on 07/15/2025 11:02 AM

Thank you for sharing your feedback on your 2025 Hyundai Tucson Hybrid, Leslie. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
RB
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Ronnie B.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/15/2025
Verified Review

Drive camera is disaster

The driving eye camera is horrible.
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Hyundai Motor America responded on 07/15/2025 11:24 AM

Thank you for sharing your feedback on your 2025 Hyundai Tucson Hybrid, Ronnie. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
JK
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Joseph K.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/29/2025
Verified Review

Good gas mileage

We would like this car a lot better if it was the one we were told we were buying. We traded in a Santa Fe and were told that the Tucson had all the features that the Sana Fe did. It does not!! So, we are not happy with the car and never will be.
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Hyundai Motor America responded on 07/29/2025 06:17 AM

Hello Joseph,

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We'll share your feedback with their management team. ^cc 
KO
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Kelly O.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/21/2025
Verified Review

Good Vehicle but things do not work.

The Diagnostic part of the vehicle does not work in the vehicle or through the app. Otherwise it is a okay vehicle.
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Hyundai Motor America responded on 07/21/2025 12:20 PM

Kelly, Thank you for sharing your feedback regarding your vehicle and experience thus far. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc
RK
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Richard K.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/11/2025
Verified Review

Been in the shop for a month!

This is my first car in 30 years that wasn’t a Lexus or MBZ. At 3500 miles, the AC goes out and it’s been in the shop for a month, waiting for parts. Not a great start.
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Hyundai Motor America responded on 08/11/2025 09:45 AM

Hey Richard, thank you for sharing your concerns with us. Allow us to take a further look at your vehicle's concerns. A representative will be in touch with you shortly to investigate further. Thank you ^cc. 
RH
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Roberta H.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/21/2025
Verified Review

Don’t know what a Title review is..hate the gear shift and no Park

Not great,
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Hyundai Motor America responded on 07/22/2025 06:54 AM

Hey Roberta, thank you for sharing this information with us. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. We have forwarded your information and feedback to the appropriate department. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
JC
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Julia C.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/23/2025
Verified Review

Having technical issue that have not been resolved

Having not been able to use all the features because of a tech glitch. The car has been at the dealership and unable to resolve the issue
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Hyundai Motor America responded on 07/23/2025 12:29 PM

Hello Julia,

Thank you for sharing your feedback regarding your vehicle and experience thus far. We have forwarded your complaint to the appropriate department. ^cc 
RM
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Robert M.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/25/2025
Verified Review

Computer system flashes all warning lights intermittently

Well I like all of the features of the car, no less than a dozen times has the dashboard blackened out for a few seconds or had all of its lights light up all at once. I am scheduled for maintenance next week and we'll have it looked at. I expect better for a brand new car that is expensive and only has 5,000 miles
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Hyundai Motor America responded on 07/25/2025 11:44 AM

Hello Robert,

Nothing is more important than the safety of Hyundai customers. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
PV
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Peeter V.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/03/2025
Verified Review

Great car but some pretty bad engineering blunders.

The car is quiet and powertrain integration is very good. Unfortunately the driver attention warning system is seriously flawed. According to Hyundai, the forward attention warning system gives false alerts if you ware polarized sunglasses because it can't see your eyes. The system is constantly telling me, on long trips, I should consider taking a break which is highly annoying and useless. This should never have been released to public with such an engineering failure. The other big problem I have is the fact that you can't put the car in neutral, turn it off and get out of the car without it going back into park. So much for going to my favorite car wash. And what happens if you need to get towed out of a ditch? The tires are going to just jam and pop across whatever it is your on. I'm sure that's great for the drivetrain. Had I known this I would have never bought this car.
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Hyundai Motor America responded on 08/04/2025 06:22 AM

Thank you for your feedback regarding your 2025 Hyundai Tucson Hybrid, Peeter. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc 
LB
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Lorie B.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/04/2025
Verified Review

Disappointed

My brakes started squeaking when my car was less than two weeks old. I’ve taken it in twice. They claimed they can’t duplicate my complaint so they will not work on the brakes. I really hate how the gearshift is on a knob and not the center console.
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Hyundai Motor America responded on 08/05/2025 07:43 AM

Hey Lorie, thank you for sharing your concerns with us. Allow us to take a further look at your vehicle's concerns. A representative will be in touch with you shortly to investigate further. Thank you ^cc. 
DM
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Dawn M.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/28/2025
Verified Review

Not impressed

AC stopped working in 90+ degree heat and local dealership couldn't even get it into service for 3 days and then another 3 days to repair. Didn't offer me a loaner vehicle initially, so had to pay for rental out-of-pocket and now Hyundai won't reimburse me. Really?? Not even 2k miles on a brand new Tuscon and I am left to foot the bill. Not sure I want to keep it!!
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Hyundai Motor America responded on 07/28/2025 01:31 PM

Hello Dawn,

Thank you for sharing your concerns with us. A specialist from our customer care team will be in touch with you to investigate further ^cc 
HC
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Heidi C.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/01/2025
Verified Review

It's A Decent Car For The Price

The computer system is very confusing and complicated to learn and you should never take your eyes off the road to scroll through a screen to find what you're looking for. What you have in fuel economy, you lack in power so if you're looking for a car fast off the line, this is not the one for you. There are some very nice features in mine but it is top of the line for its class. It seems to be well made and Hyundai bends over backwards to make you happy.
Recommended
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Hyundai Motor America responded on 08/01/2025 11:47 AM

Hello Heidi,  Thank you for sharing your feedback on your    . We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences.
RG
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Richard G.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/31/2025
Verified Review

Could've been better

Doesn't get the mileage was expected.
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Hyundai Motor America responded on 08/01/2025 06:14 AM

Thank you for sharing your feedback on your 2025 Hyundai Tucson Hybrid, Richard. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
CM
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Cheryl M.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/10/2025
Verified Review

Cruise control

The unacceptable part of the cruise control is that it doesn’t work when you are wearing sunglasses. We’ve been told that there isn’t anything that can fix the problem. So when you’re on a long trip and the sun is shining in your eyes you can’t wear your sunglasses!! That is a safety concern! We have just leased this car and are in the process of possibly pursuing legal means to get out of our lease agreement. DO NOT BUY THIS CAR IF YOU WANT TO WEAR SUNGLASSES WHILE USING THE CRUISE CONTROL!
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Hyundai Motor America responded on 08/11/2025 09:08 AM

Hey Cheryl, Thank you for sharing your feedback regarding your vehicle and experience thus far.  We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-515 . Thank you ^cc. 
PT
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Patrick T.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/11/2025
Verified Review

Don’t like turn knob for changing gears

Very confusing oil change schedule. 5000 miles / 7500 miles????
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Hyundai Motor America responded on 08/12/2025 07:16 AM

Thank you for sharing your feedback on your 2025 Hyundai Tucson Hybrid, Patrick. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
MF
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Marcel F.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/04/2025
Verified Review

Has electrical issues, two trips so far to dealer. Part on back order

Part on back order not happy., 8 hours of my time wasted so far. Service department is great, but this isn’t right. I should be compensated for my time and gas. It will be the third trip coming up.
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Hyundai Motor America responded on 08/04/2025 01:49 PM

Hello Marcel,

We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences.  ^cc 
AJ
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Anu J.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/01/2025
Verified Review

Dealership did not provide everything on window sticker

Vehicle is good but dealership is bad. Did not provide everything listed accessories on window sticker nor installed roof rails means in window sticker
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Hyundai Motor America responded on 09/02/2025 06:13 AM

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We’ll be sharing your feedback with their management team. ^cc
CU
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Clyde U.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/05/2025
Verified Review

Hyundai Tucson Hybrid

It has a lot to be desired. It seems the designers didn’t complete some of the jobs they started.
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Hyundai Motor America responded on 08/05/2025 11:11 AM

Hello Clyde,

Thank you for sharing your feedback on your 2025 Tucson Hybrid. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
MS
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Mike S.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/06/2025
Verified Review

Somewhat disappointed

Missing some very fundamental features - like a key fob that identifies the driver and seat settings. Very hard to read the climate control settings panel. Climate control is very crude - no lower air flow, comes on at max force upon start-up. Control mechanism for wipers very difficult to operate. Stiff ride overall.
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Hyundai Motor America responded on 08/06/2025 01:33 PM

Hello Mike,

Thank you for sharing your feedback on your 2025 Tucson Hybrid. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
CW
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Craig W.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/07/2025
Verified Review

Good Car, Dealer Not So Much

Dealer gave me no Hyundai Complimentary Maintenance on vehicle even when though corporate program says it applies to 2025 vehicles.
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Hyundai Motor America responded on 08/07/2025 06:20 AM

We are sorry to hear about your experience with one of our dealerships, Craig. If Hyundai dealership is not performing complimentary maintenance, please contact Hyundai Motor America Consumer Affairs at 1-800-633-5151. Thank you for your feedback. ^cc
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