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SureCritic / Makes / Hyundai / Tucson Hybrid / 2025

2025 Hyundai Tucson Hybrid

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(3123 Reviews)
44%
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Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(3123 Reviews)
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Reviews

RD
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Russell D.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/04/2025
Verified Review

Wish I'd bought a Toyota or Honda...

Digital Dashboard (media,map etc) are way to complex. You will spend literally hours trying to get it to save the settings you left it when you turned off the engine the previous time( ie radio, android auto, maps etc). Talk about lazy. My 2021 has the word (Cruise) among other WORDS instead of stupid symbols. "Mode", ya, what's that for...
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Hyundai Motor America responded on 08/05/2025 08:02 AM

Hey Russell, thank you for sharing this information with us. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-515 . Thank you ^cc. 
JH
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Joseph H.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/04/2025
Verified Review

Too many issues to like

I'm incredibly frustrated with the Hyundai Tucson, despite wanting to like it. The ambient light sensor is far too sensitive, causing the headlights to constantly turn on and off. If I drive under a tree or any brief shaded area, the headlights activate and the digital screens dim. During a typical drive, this happens 50-60 times, leading to a distracting and ridiculous cycle of bright-dim-bright. While you can manually turn off the headlights, there's no way to prevent the screens from auto-dimming. It's a simple software fix that Hyundai has overlooked, and the constant flickering is a major annoyance and safety distraction. To make matters worse, the vehicle also experiences an aggressive vibration at speeds over 75 MPH. I took it to the dealership, but they couldn't find a cause for the issue. For these reasons, I would strongly advise against purchasing a Hyundai.
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Hyundai Motor America responded on 08/04/2025 10:25 AM

Hello Joseph, Thank you for sharing your feedback on your    . We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. 
AK
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Allen K.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/04/2025
Verified Review

No longer an owner

I no longer own this vehicle.
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Hyundai Motor America responded on 08/04/2025 01:02 PM

Hello Allen,

Thank you for your information regarding this 2025 Tucson Hybrid
JG
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Jay G.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/06/2025
Verified Review

Dashboard & HUD both failed. Took more then a month to be repaired

Overall very negative experience.
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Hyundai Motor America responded on 08/06/2025 10:56 AM

Hello Jay,

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc  
BG
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Barbara G.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/06/2025
Verified Review

It has been in the shop 2x for more than 30 days! Help!!!!!

I purchased the car in March 2025. It has been back at the dealership for more than 32 days and two separate visit, the dealer informs me that "they are still trying to diagnose the problem." One more time at the dealer and I can invoke the Florida Lemon Law and perhaps, I can obtain a car that works! This car has been paid up in full for months!
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Hyundai Motor America responded on 08/07/2025 06:56 AM

Hey Barbara, thank you for sharing your concerns with us. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. We would recommend you continue working on your current case with case manager. Thank you ^cc.
RS
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Ronald S.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/11/2025
Verified Review

Shop Queen - I Wouldn’t Have Purchased If I’d Known

Nice platform but the complex amenities are buggy and problematic…. With just over 2,000 miles on the odometer the vehicle has logged spurious DTC’s implicating the O2 Sensor at bank 1. The onboard Vehicle Diagnostics feature has failed, indicating that it could not receive data. And now the Drivers Instrument Panel as well as the Heads Up Display fail and go blank for variable lengths of time with increasing frequency and duration. This means no speedometer, no tachometer, no engine management or warning lights, no blind spot monitoring, and loss of other ADAS functionality including smart cruise control etcetera. While I love the styling, comfort, and economy of the Hybrid Tucson Ltd. Platform, for these things to go wrong in so short a time is for me unforgivable.
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Hyundai Motor America responded on 08/11/2025 11:22 AM

Hello Ronald,

Thank you for sharing your concerns with us. A specialist from our customer care team will be in touch with you to investigate further ^cc 
MS
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Mark S.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/13/2025
Verified Review

Car stinks

I have been waiting for the heads up driving parts for several weeks and I can’t drive without a dashboard being visible. Part is on backorder and car is not usable. I will go elsewhere when my wife meets a new Car next month.
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Hyundai Motor America responded on 08/13/2025 11:56 AM

Hello Mark,

Thank you for sharing your concerns with us. A specialist from our customer care team will be in touch with you to investigate further ^cc 
WB
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William B.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/25/2025
Verified Review

Horrible DAW System

Driver assistance warning system is horrible and there is no way to turn off the take a break warning. This warning is more of a distraction especially if you are wearing sunglasses.
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Hyundai Motor America responded on 08/25/2025 09:50 AM

Hello William,

Thank you for sharing your feedback on your 2025 Tucson Hybrid. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
WB
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Wendy B.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/02/2025
Verified Review

Unresolved Dashboard Issue

Overall, we love the car. It drives well and it’s really nice inside. However, the dashboard turns off and on consistently which has been happening over the past three weeks. It’s been into two different shops three times and they have yet to be able to fix it.
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Hyundai Motor America responded on 09/02/2025 01:53 PM

Hello Wendy, We encourage you to continue working with your authorized Hyundai dealership for further inspection and assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
DK
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Deepak K.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/03/2025
Verified Review

Not satisfied

Features is danger and have switch off every time.
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Hyundai Motor America responded on 09/03/2025 10:06 AM

Hello Deepak. Thank you for sharing your feedback on your 2025 Tucson Hybrid. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
AB
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Aman B.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/04/2025
Verified Review

Major issues in brand new vehicle

Digital gauge cluster randomly turns off while driving which is a major safety concern
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Hyundai Motor America responded on 09/05/2025 06:27 AM

Hey AMAN, thank you for sharing your concerns with us. Allow us to take a further look at your vehicle's concerns. A team member will be in touch with you shortly. Thank you.^cc 
TM
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Traci M.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/05/2025
Verified Review

Lithium battery ignited and vehicle a total loss

Worst experience of my life.
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Hyundai Motor America responded on 09/05/2025 10:58 AM

Hello Traci, We appreciate your feedback, please continue to work with your case manager. ^cc
RK
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Richard K.
2025 Hyundai Tucson Hybrid
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/09/2025

My car is a LEMON and so is the Customer Service

My car has been in the service department for over 2 months. They have been unable to fix the vehicle, yet NO ONE will call me back to discuss. My contact with Hyundia Corporate Customer Service is even worse. This is the worst experience I have ever had with a car manufacturer. Save yourself the grief.
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Hyundai Motor America responded on 09/10/2025 07:40 AM

Hello Richard,

We are really sorry to hear about your experience with your 2025 Hyundai Tucson Hybrid. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. 
PM
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Peter M.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/17/2025
Verified Review

Dealing with Hyundai Motor Finance is a NIGHTMARE

As the title says, dealing with Hyundai Motor Finance is awful. The company is rent-seeking and will try to nickel and dime you for as much money as they can. Their customer service is rude, outsourced to foreign country, and designed to waste your time and money. If you are thinking of purchasing or leasing a Hyundai, be forewarned that you will have a bad experience dealing with their customer service and finance teams. I have been a Hyundai customer for 6+ years and will be locked in my lease for another few years. That said, this will be the last time I own a Hyundai because of the horrible experience I have had with their customer service teams.
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Hyundai Motor America responded on 09/17/2025 02:21 PM

Hello Peter,

Thank you for sharing your feedback regarding your vehicle and experience thus far.  ^cc 
JK
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Jack K.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/10/2025
Verified Review

Hyundai has gone to far!

Lots of features but many are not user friendly. Directions for many things are just not clear on what they do and how to use them. I have always liked using cruise control, however "Smart cruise control" won't work if I am wearing sunglasses. This is wrong, Hyundai has no business dictating how we use our vehicles. Hyundai needs to come up with a fix for this. I have owned two Kia and three Hyundai, but really regret purchasing this Limited model. I am rating most of the features below 1 because I have only driven it less than 1,000 miles. Still trying to figure out the features, and so frustrated with Hyundai.
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Hyundai Motor America responded on 09/10/2025 01:39 PM

Hello Jack, Thank you for sharing your feedback on your 2025 Tucson Hybrid. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
JD
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Janet D.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/25/2025
Verified Review

A Warranty is Worthless if You Can’t Get an Appointment

My car is undriveable because the gauge display goes black while I’m driving. The dealership “fixed” it once after I was given the runaround, but the problem came back and now they say I can’t get an appointment to fix it for weeks or months.
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Hyundai Motor America responded on 09/26/2025 06:43 AM

Hey JANET, thank you for sharing your feedback regarding your vehicle and experience thus far.  We would recommend you continue working on your case with your case manager. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc.  
SU
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Shannon U.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/10/2025
Verified Review

TUCSON

I love my Tucson. It has alot of features that I haven't tried out yet. Love that it has Android Auto.
Recommended
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Hyundai Motor America responded on 10/10/2025 01:56 PM

Hello Shannon,

Thank you for sharing your feedback regarding your 2025 Tucson Hybrid and experience thus far.  ^cc 
GH
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Grace H.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/14/2025
Verified Review

CAR WAS IN THE SHOP FOR 24 DAYS AFTER DRIVING IT FOR ONLY 20 DAYS.

ONLY DROVE THIS VEHICLE FOR 20 DAYS BEFORE IT THEN SPENT 24 DAYS IN THE REPAIR SHOP.
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Hyundai Motor America responded on 10/15/2025 06:31 AM

Hello Grace, we are really sorry to hear about your experience with your 2025 Hyundai Tucson Hybrid. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
LC
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Larry C.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/24/2025
Verified Review

Love the Tucson. not this car

Car has been in the shop nearly half the time I have owned it. The Tucson has a lot of excellent features and fun to drive but mine has had problems with the dashboard failing and heads up display failing. Has been in the shop 3 times. This time is 3 weeks and counting. I cannot recommend this car based on the one I purchased but still like the Tucson model and believe mine is simply defective.
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Hyundai Motor America responded on 10/24/2025 09:31 AM

Hello Larry, Thank you for sharing your concerns with us. This information has been forwarded to your case manager. ^cc  
PT
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Patricia T.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/17/2025
Verified Review

Nice looking, riding car. Too much techology that I don't care about.

I am not happy with the overall complexity of the car. Nothing is simple!
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Hyundai Motor America responded on 10/17/2025 06:47 AM

Thank you for sharing your feedback on your 2025 Hyundai Tucson Hybrid, Patricia. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc
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