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SureCritic / Makes / Hyundai / Tucson Hybrid / 2025

2025 Hyundai Tucson Hybrid

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(3123 Reviews)
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Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(3123 Reviews)
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Reviews

DS
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Dale S.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/15/2025
Verified Review

Tucson no spare tire. Dealer had no replacement tire in stock.

No spare tire
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Hyundai Motor America responded on 07/15/2025 11:01 AM

Thank you for sharing your feedback on your 2025 Hyundai Tucson Hybrid, Dale. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
PS
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Patricia S.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/14/2025
Verified Review

Alert that I can’t turn diminishes my like of the vehicle

I bought this vehicle to go on a long driving vacation, to give you an idea of how annoying it was the trip was about 3,000 miles in that time the warning consider taking a break went off 320 times. There were days it averaged every 6 miles. So even though Inhave had several Hyundai’s this will be my last
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Hyundai Motor America responded on 07/15/2025 07:52 AM

Hey Patricia, thank you for sharing this information with us. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
CK
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Craig K.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/18/2025
Verified Review

Display problems multi times bringing in ready for lemon law to kick

Vehicle great some.of the tech is problematic lome the pad charger and display....junk
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Hyundai Motor America responded on 07/18/2025 10:40 AM

Hello Craig,

Thank you for sharing your concerns with us. A specialist from our customer care team will be in touch with you to investigate further ^cc 
NW
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Naketa W.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/21/2025
Verified Review

So Much for Efficiency

The car has a great EPA. It is advertised at 35 miles per gallon, but unfortunately, that isn't my story. I'm only averaging about 26-27 miles per gallon. I've been tracking almost every trip since I realized that it is not getting good gas mileage. My fuel tank reading decreases 3-5 miles per actual driven mile with each trip that I take.
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Hyundai Motor America responded on 07/21/2025 02:15 PM

Thank you for your feedback regarding your 2025 Hyundai Tucson Hybrid, Naketa. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc
JF
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John F.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/28/2025
Verified Review

In the dark

The car runs fine but the dashboard goes dark off and on. The dealer has not been able to fix it at this point. The car has only 3000 miles on it.
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Hyundai Motor America responded on 07/28/2025 12:23 PM

Hello John,

Thank you for sharing your feedback regarding your vehicle and experience thus far. We have forwarded your complaint to the appropriate department. ^cc 
TM
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Thomas M.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/04/2025
Verified Review

Not good so far. I has been in the shop more than in my garage.

Not good so far. I has been in the shop more than in my garage.
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Hyundai Motor America responded on 08/05/2025 07:13 AM

Hey Thomas, thank you for sharing this information with us. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc
AG
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Andrea G.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/16/2025
Verified Review

Very disappointed in Tuscon purchase and service

Had planned long term ownership and bought Limited package with extended warranties. At 2000 miles problems requiring towing. First dealership said they wouldn't be able to look at it for a week. Towed to second dealership - diagnosed rodent damage due to soy coating on wires (quote from service manager that it attracts rodents) costing $500 deductible with possiblity of additional extensive costs in the future. Been told some people had "over $10,000 in damage". Add costs/time for recommended rodent spray which I am told probably won't work and who expects to have to spray their car every night! Lived in area for 25 years with multiple cars and no problems. No nieghbors have Hyundais or problems. First time at service, car not properly diagnosed. Was called back with different diagnosis. Car then not properly repaired so had to take it back an additional 2 times (1 hour each way travel plus time) and still not fixed because they kept missing issue from original diagnosis. Also extra parts left on seats/floor and wires hanging below dash when picked up. Per service manager due to incompetence. Scheduled 4th visit next week. Service contact won't install rodent repelling tape because it would void warrantly - I have no idea how to do this. Would really appreciate some assistance and support from Hyundai.
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Hyundai Motor America responded on 08/18/2025 07:44 AM

Thank you for your feedback regarding your 2025 Hyundai Tucson Hybrid, Andrea. We encourage you to visit another local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc
JN
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Joseph N.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/17/2025
Verified Review

Inside the cabin.

I like the Tucson HEV but have some disappointments and reservation on buying another .
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Hyundai Motor America responded on 08/18/2025 07:24 AM

Thank you for sharing your feedback on your 2025 Hyundai Tucson Hybrid, Joseph. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
MB
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Melissa B.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/20/2025
Verified Review

4052 miles and in shop with multiple codes rendering it useless.

Not a good start with the vehicle needing to be towed from the driveway with multiple codes rendering it unable to drive. Hybrid system failures.
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Hyundai Motor America responded on 08/20/2025 12:18 PM

Hello Melissa, Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you ^cc.
MP
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Mark P.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/09/2025
Verified Review

Lemon Law!!!

Our Tucson has been at the dealership’s repair shop longer than we’ve had it! The cluster display and infotainment system goes black while driving. And when it was on, which wasn’t often, all the dummy lights are on. This car is unsafe and doesn’t support any confidence in the brand! We’ve been extremely upset with our purchase!!!
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Hyundai Motor America responded on 08/11/2025 08:59 AM

Hello Mark,

Thank you for sharing your concerns with us. A specialist from our customer care team will be in touch with you to investigate further ^cc 
LC
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Lauri C.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/11/2025
Verified Review

Disappointed.

Vehicle is glitchy, doesn't feel safe to drive. Loud on highways. Paddle hard to maneuver. Feels like im driving a tin can.
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Hyundai Motor America responded on 08/11/2025 11:05 AM

Hello Lauri,

We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. Nothing is more important than the safety of Hyundai customers. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc
KK
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Kerry K.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/25/2025
Verified Review

Dash display and/or heads up doesn't work - MPG is only 30 city/25 hwy

Not Great.
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Hyundai Motor America responded on 08/25/2025 01:48 PM

Hello Kerry,

Nothing is more important than the safety of Hyundai customers. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
JK
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Jay K.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/27/2025
Verified Review

The best features don't work.

First thing, I overpaid for my car. It was advertised to get 35 mpg. I got worst gas mileage than my RAV-4. They discovered the Hybrid part wasn't turned on. I still only get about 31 mpg. It's worse on the highway, but better in the city than my other car. The heads-up display keeps turning off. The dashboard will display all the sensors lights for some reason - intermittent issue. Occasionally, I'll come out and the fan is running - it's like the car is turned on in accessory mode. So many things wrong with this car. I got a lemon and I don't know how to get out of it since I overpaid for it. I was told it retains its value better than Toyota now - it lost $10,000 in value in the first week. I'm stuck with it.
    Value
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Hyundai Motor America responded on 08/27/2025 01:21 PM

Hello Jay,

Nothing is more important than the safety of Hyundai customers. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
DT
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Dina T.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/01/2025
Verified Review

Huge problems with dashboard 2025 tucson

My dashboard display continues to malfunction, even after dealerships have tried to fix it.
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Hyundai Motor America responded on 09/02/2025 07:42 AM

Thank you for your feedback regarding your 2025 Hyundai Tucson Hybrid, Dina. We encourage you to visit your local authorized Hyundai dealership again for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc 
AM
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Adam M.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/28/2025
Verified Review

Love the car but it broke down after a month

We test drove all the SUVs in the class and chose the Tucson due to its size, comfort, and drive experience. We average about 38 MPGs with this hybrid. Being able to start the car remotely from the app is pretty cool and we use it often to cool down the car before driving. The issue is after only 1300 miles and a month of ownership, the car broke down. It has been at the dealership waiting for a replacement battery for 31 days now. The dealer was able to give us a loaner while we wait for the repair. Hopefully they will be able to repair it soon or we will have to look at pursing a lemon law claim and have Hyundai buy it back. We do love the car -- when it was working that is.
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Hyundai Motor America responded on 08/28/2025 10:37 AM

Hello Adam, Thank you for sharing your concerns with us. This information has been forwarded to your case manager also ^cc  
KO
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Kevin O.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/01/2025
Verified Review

Terribly disappointed

I owned a 2014 Santa Fe that never required unscheduled maintenance even at 80 thousand miles. So I knew I had to buy another Hyundai vehicle. The 2025 Tucson has now been in for repairs totaling 15 days and is still there. The screen (instrument cluster) went completely black, including the speedometer. They replaced the screen with a new one and it went black again after 100 miles. I’d really like to get a reliable car like the Santa Fe was for 11 years.
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Hyundai Motor America responded on 09/02/2025 07:47 AM

Thank you for sharing your feedback on your 2025 Hyundai Tucson Hybrid, Kevin. A representative will be in touch with you to discuss your concerns further. ^cc
EB
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Elizabeth B.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/12/2025
Verified Review

Love the car but service is a total run around

My car got hit in the parking lot. I'm having trouble with the GPS. Nothing but total run around! Dealer says go back to collision center, collision center says my problem does not have to do with repair, person who sold the car says she can schedule service but has nothing more to to with the car, service manager says I need to be educated on how to work the GPS!!! I am somehow going to try to reach someone in the corporate office! I NEED help dealing with a 48,000.00 I bought!!! My only son committed suicide on September 14, 2022. I CAN NOT deal with the level of stress this car is putting on me!!!
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Hyundai Motor America responded on 09/15/2025 07:28 AM

Hey Elizabeth, thank you for sharing your concerns with us. Allow us to take a further look at your vehicle's concerns. A representative will be in touch with you shortly to investigate further. Thank you ^cc. 
CW
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Carol W.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/16/2025
Verified Review

suv review

Not good suv b/c it is constantly invading my privacy
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Hyundai Motor America responded on 09/16/2025 06:49 AM

Thank you for sharing your feedback on your 2025 Hyundai Tucson Hybrid, Carol. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
SD
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Sunshine D.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/16/2025
Verified Review

Most frustrating vehicle I've ever driven

Between the invasive technology features like the take a break warning and almost forced need to use the steering assist to avoid those warnings like literally every 5-10 minutes when you're on the highway especially around construction zones to the fact that you can't lift the windshield wipers to wash the windshield to the fact that if there's any snow on the windshield the windshield wipers just stopped working or stutter because they can't cut through the weight of the snow I guess to the fact that there's no spare tire anymore and we live in a rural area where there's no chance of getting any kind of reasonable roadside assistance to the data sharing BS of the Blue Link system this is overall the worst vehicle I've ever driven or owned
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Hyundai Motor America responded on 09/16/2025 11:17 AM

Hello Sunshine,

Thank you for sharing your feedback on your 2025 Tucson Hybrid. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
DB
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Daniel B.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/22/2025
Verified Review

Broken Dashboard System

Within 30 days of owning this vehicle, the dashboard system has completely failed. Service to replace has taken more than a month with no resolution in sight. This is a massive and critical failure and an unfortunate situation for new Hyundai Tucson Hybrid owners.
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Hyundai Motor America responded on 09/22/2025 11:43 AM

Hello Daniel,

Thank you for sharing your concerns with us. A specialist from our customer care team will be in touch with you to investigate further ^cc 
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