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SureCritic / Makes / Hyundai / Tucson Hybrid / 2025

2025 Hyundai Tucson Hybrid

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(3123 Reviews)
44%
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Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(3123 Reviews)
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Reviews

CH
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Chad H.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/05/2025
Verified Review

Want to like it

I have a 2014 Tucson that I drove for 10 years and put 130,000 miles on. I experienced zero issues with that car so I thought I'd try a new Tucson. I've owned it less than 3 months and have put less than 3,000 miles on it but I've already had to bring it into the shop multiples times. Build quality seems terrible.
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Hyundai Motor America responded on 10/06/2025 06:44 AM

Thank you for your feedback regarding your 2025 Hyundai Tucson Hybrid, Chad. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc
RA
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Randall A.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/23/2025
Verified Review

Why i regret buying

Not driver friendly
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Hyundai Motor America responded on 09/23/2025 08:49 AM

Hello Randall,

We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences.  ^cc 
KB
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Kelly B.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/25/2025
Verified Review

I’m disappointed

The dashboard keeps crashing-can’t tell how fast I’m going-alerts keep going off intermittently and I’m told there is a pending recall but nothing I can do but wait at this time
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Hyundai Motor America responded on 09/25/2025 10:21 AM

Hello Kelly, We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
AS
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Andrea S.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/17/2025
Verified Review

Purchased 5 months ago and already in the shop twice

My last 2024 Tucson was declared a "lemon" by Hyundai, with so many issues, and I now regret getting another one. This 2025 I've had for 5 months has been back to the service department for different issues.
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Hyundai Motor America responded on 10/17/2025 11:23 AM

Hello Andrea, Thank you for sharing your feedback regarding your vehicle and experience thus far. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. ^cc 
RJ
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Richard J.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/09/2025
Verified Review

Overdesigned controls

The electronic controls are overdesigned and too complicated to use. A sensor comes on ( curve control or something)that says you cannot use your cruise control you have stop the car and restart it to use your cruise. The dash panel continually has problems bringing up the displays. The touch doesn’t work. You shouldn’t have to sign in every time to see the dash or listen to the radio.
    Value
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Hyundai Motor America responded on 10/09/2025 06:19 AM

Thank you for sharing your feedback on your 2025 Hyundai Tucson Hybrid, Richard. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
RV
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Robert V.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/13/2025
Verified Review

Defective dashboard display and heads up display

Dashboard display and heads up display keeps going off and on. The dealer replaced the unit and it still keeps turning off an on. Sometimes the HUD will come back on but it's position has to be completely readujsted so I can see it.
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Hyundai Motor America responded on 10/13/2025 12:20 PM

HEllo Robert, Thank you for sharing your feedback regarding your vehicle and experience thus far. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. ^cc 
JP
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Jaime P.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/13/2025
Verified Review

Por gas mileage

After 3000 miles.. Still doing 26.8 Mpg. When i spent 43k for a Límited Hybrid Tucson i was expecting much better gas mileage
    Value
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Hyundai Motor America responded on 10/14/2025 07:09 AM

Hello Jaime, we are really sorry to hear about your experience with your 2025 Hyundai Tucson Hybrid. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
MD
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Mark D.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/28/2025
Verified Review

we have had it for 4 months and already have electrical problems

we like the car itself but already have electrical problems
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Hyundai Motor America responded on 10/28/2025 06:31 AM

Hello Mark, we are really sorry to hear about your experience with your 2025 Hyundai Tucson Hybrid. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
AJ
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Andrew J.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/10/2025
Verified Review

Very Difficult to Learn to Operate

Handling Very Good. Good lines outside. Pleasing Appearance.
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Hyundai Motor America responded on 11/10/2025 02:02 PM

Hello Andrew, customer feedback plays an integral role in product design and development. Thanks for taking the time to share your thoughts. You can also visit Hyundai dealership to learn more about the features in your 2025 Hyundai Tucson Hybrid. ^cc
JC
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John C.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/21/2025
Verified Review

Great concept , poor execution

Great looking SUV with a lots of features. Unfortunately most of those features don’t work correctly and are downright dangerous. Driver safety monitoring system doesn’t work correctly. Infotainment system menu is clunky and very hard to read, especially with sunlight shining in the car. This car is equipped with a camera built into the steering column that is supposed to be a safety feature. It is just the opposite. It is downright dangerous. It has almost caused me to be in 3 accidents in the last 2 months when traveling. It cannot see your face or eyes correctly when wearing glasses or sunglasses and it mistakes that for your eyes not looking forward. It applies the brakes and stops your vehicle in the middle of the highway if it thinks you’re not watching the road. I was looking directly forward with hands at 10 and 2 and it started flashing all sorts of warnings and applied the breaks in the middle of I4! I almost got rear ended 3 time in one trip. That camera needs to be disabled until Hyundai can fix the problem. A call to Hyundai does nothing. Hyundai dealership says Hyundai knows of the problem and has done nothing to try to fix it. I would not recommend this model car at all until Hyundai fixes this problem. It is UNSAFE!
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Hyundai Motor America responded on 11/24/2025 07:57 AM

Hello John, thank you for your feedback regarding your 2025 Hyundai Tucson Hybrid. We’re sorry to hear about your experience with vehicle design and features. Customer feedback plays an integral role in product design and development. Thanks for taking the time to share your thoughts. If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. Thank you ^cc.   
RP
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Robin P.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/29/2025
Verified Review

Instrument panel goes black or shows and problem lights lit up daily.

Love the car except for the problem above.
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Hyundai Motor America responded on 12/01/2025 06:57 AM

Thank you for sharing your feedback on your 2025 Hyundai Tucson Hybrid, Robin. Your assigned Specialist will be in touch with you to discuss your concerns further. ^cc
PR
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Patrick R.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/28/2025
Verified Review

Hyundai Tuscon Review

Message periodically pops up "Consider Taking a Break" which is distracting/hazardous and cannot be turned off. For a hybrid, gas mileage is poor (<30mpg) Phone charger does not work with my phone case and makes the phone extremely hot. Not sure if it is doing damage.
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Hyundai Motor America responded on 12/01/2025 10:49 AM

Hello Patrick, thank you for your feedback regarding your 2025 Hyundai Tucson Hybrid. We’re truly sorry to hear about your disappointment with brake system, gas milage and phone charger. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. Thank you ^cc 
 
CB
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Catherin B.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/28/2025
Verified Review

Navigation and map is crap

The 2025 Hyundai Tucson map is still crap. The traffic color lines (red, green, yellow) only rarely work. The 2016 Tucson had a better map. Technology is supposed to get better over time, not worse. I have complained too many times to count and the issue still has not been resolved.
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Hyundai Motor America responded on 12/01/2025 08:10 AM

Hello Catherin, we’re disappointed to learn about your concern. Please reach out to our Blue Link team at (855) 225-8354, so we can further assist. ^cc
SF
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Sarah F.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/28/2025
Verified Review

Sad experience

With less than 5000 miles on the car the transmission failed while on a road trip far from home. Still awaiting diagnosis and repair….
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Hyundai Motor America responded on 12/01/2025 08:02 AM

Thank you for sharing your feedback on your 2025 Hyundai Tucson Hybrid, Sarah. A representative will be in touch with you to discuss your concerns further. ^cc
DM
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Duane M.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/05/2025
Verified Review

Camera Spies on Driver; Makes Cruise Control Inoperable

Nice car unless you prefer to no not be monitored by a camera that will cause warnings to ding and flash and tell you to take a break or just turn off the cruise control because you’re wearing sunglasses.
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Hyundai Motor America responded on 12/08/2025 09:36 AM

Hello DUANE, thank you for your feedback regarding your 2025 Hyundai Tucson Hybrid We’re sorry to hear about your disappointment with cruise control. Thanks for taking the time to share your thoughts. If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. Thank you ^cc
SM
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Salvatore M.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/17/2025
Verified Review

Last decades’ technology meets broken parts

My 2019 Subaru crosstalk had more advanced driver assist technology and didn’t make an all out assault on the driving experience like this Hyundai Tucson. “Lane Assist” turns the car into a temperamental child bent on driving into the ditch. Add the constant alarms, beep, and “we are watching” aspect of their safety measures. But the real disappointment is that at 8000 miles and four visits to the dealer they still can’t resolve the uneven back cushion of the drivers seat (painful - seriously) nor the constant rattle from the drivers door/wheel area.
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Hyundai Motor America responded on 12/17/2025 01:49 PM

Hello Salvatore, Thank you for sharing your concerns with us. A specialist from our customer care team will be in touch with you to investigate further ^cc 
MS
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Mark S.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/12/2025
Verified Review

Defective Driver Attention Warning

Driver Attention Warning consistently gives false positive audible warning which cannot be disabled and which are a distraction from driving and annoying. Ridiculous reasons for dysfunction of the warning are cited in manual including the driver being too short, too tall, wearing certain glasses (which may be prescription glasses) and so many more.
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Hyundai Motor America responded on 12/12/2025 01:00 PM

Hello Mark, Thank you for sharing your feedback regarding your vehicle and experience thus far. ^cc 
LH
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Lindsey H.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/17/2025
Verified Review

nice car but has mechanical problems

It has a problem where the battery and fan will keep running after I turn off the car. I have brought it into the dealership but they were unable to help. Also one of the back sensors kept going out which lead to my car not alerting me about hazards.
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Hyundai Motor America responded on 12/17/2025 10:28 AM

Hello Lindsey,

We are sorry to hear about your experience with your 2025 Tucson Hybrid. Intermittent issues could be difficult to diagnose and repair. We recommend taking it to the dealership when the issue occurs next time. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you. ^cc
HG
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Hilary G.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/22/2025
Verified Review

I’m only getting 30 miles per gallon Not ok

It is ok could be better
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Hyundai Motor America responded on 12/23/2025 07:20 AM

Hello Hilary, thank you for your feedback regarding your 2025 Hyundai Tucson Hybrid. We’re truly sorry to hear about your disappointment with MPG. Customer feedback plays an integral role in product design and development. If you have any questions or concerns about Hyundai vehicles, please contact our customer care center at (800) 633-5151. Thank you ^cc.  
CS
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Chad S.
2025 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/23/2025
Verified Review

Great Ride... when it wants to start

Was looking for a 4WD/AWD hybrid suv that still had some buttons to actually adjust things without having to use a screen for basics. The ride is smooth and quiet, features have been nice upgrade, and dealership/service has been great. However... When you go to get in the vehicle and it won't open and won't start ... Yeah becomes a deal breaker real fast. Taking it back in as 12-volt system is again bad; have to pop handle to get in with manual key, pop the hood and jump it if it sits for more than a few days - NOT ACCEPTABLE! I work from home and don't need to drive every day but I need a reliable vehicle and this is not it. Getting very good at jumping this vehicle though the "requirement" of having a jumper pack on hand for regular use of vehicle is not working for me. It's not like it gets driven, I'm averaging about 1350 miles a month just doesn't get driven every day. I should be able to let a vehicle sit in garage or someplace like airport for a few days without concerns that I can't drive it again (I'm in WI and ice coating makes getting to manual door lock is a pain).
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Hyundai Motor America responded on 12/23/2025 02:46 PM

Hello Chad, thank you for sharing your feedback regarding your 2025 Hyundai Tucson Hybrid. We understand the frustration caused by these 12-volt system issues and the significant inconvenience of having to frequently jump-start your car. A team member will be in touch with you to assist. Thank you for your time and understanding. ^cc
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