Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(4020 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(4020 Reviews)

Reviews


AS
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Avi S.
2022 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/12/2022

מאוכזב מאוד

יש המון בעיות וחוסר ידע לפיתרונות יש לי נורת הזהרה מהיום הראשון שקיבלתי את הרכב ולא מצליחים לבטל אותה וגם הרכב מיצר המון פיח ולא סוחב הרכב במוסך כמה ימים ואין פיתרון אני לא יודע מה לעשות יונדאי טוסון 2022 דיזל אין עם מי לדבר
    Value
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PW
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PATRICIA W.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/01/2022
Verified Review

Don't Bother

The vehicle's tires had to be replaced because they were so bad. Now after only 9,000 miles, the air condition smells like mildew every time I turn on the vehicle, after it's been idle for a few hours.
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Hyundai Motor America NCC responded on 11/01/2022 11:47 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

RD
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RICHARD D.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/03/2022
Verified Review

Engine failed at day 31 with 2,044 miles on it.

Engine failed at day 31 with 2,044 miles on it. After local dealer slow played it they came to conclusion it needed high & low pressure injectors and a new high pressure pump. When I asked what may have caused this and tols them I was concerned about it happening again I was told "It could have been the gas you put in it, but its hard to tell. I buy my gas on the thruway Mobil station, not a mom and pop operation.
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Hyundai Motor America NCC responded on 11/03/2022 02:27 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

VV
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VICTOR V.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/22/2022
Verified Review

Trash

I bought a new Tucson 3 months ago and took it to the service 5 times and they never solved the problem. Currently I haven't had it for 3 weeks and they can't find a solution. Neither the Dealer or Hyundai Corporation answer my call
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KP
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KEVIN P.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/26/2022
Verified Review

Problematic

Purchased 3 months ago (2022 Tuscon N-line currently 6200 miles on it) within first 2 months drivetrain started to make some rattling grinding noises occasionally only to get worse. Called to make appointment at dealer to get looked at and was booked 2 week out (fist available appointment opening) 2 days later, noise was getting so bad I decided to go to dealer to see if I could at least get a technician to come out and hear noise and see if it would be ok to drive until our appointment, however, I never even made it there as the vehicle would abruptly stall and suddenly stop. Restarted engine and put back into gear and vehicle would again abruptly stall and suddenly stop cold in it's tracks. After 3 time, I called dealer and they said I should have it towed in. Had to call roadside assistance and waited 75 mins for tow truck. Dealer said they will look at it when they can. Asked for loaner car, he laughed on phone and said all 9 of my loaners are out and there are 10 customers on waiting list for a loaner car. day 2 and still waiting on word if they looked at it yet and what problem is. After searching Google for common tuscon problems, this exact problem is being report by many others and does not sound promising. There is even a couple lemon law investigations.
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Hyundai Motor America NCC responded on 11/28/2022 02:09 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

JG
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Jeffrey G.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/03/2022
Verified Review

Poor entertainment system

All sound stopped working week 2 of ownership with less than 200 miles on the car. (radio, navigation, bluetooth, carplay). There are many reviews where others have had the same issue and the Hyundai and their dealerships appear to be in denial that there is a problem. Dealerships have inconsistent solutions and most have the same recurring issue.
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Hyundai Motor America NCC responded on 12/06/2022 10:50 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

MH
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MICHAEL H.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/11/2022
Verified Review

Reliability

I have had the vehicle in the shop three times in the first year and after picking it up the third time the engine light came back on. In November, 2022 I had the car for 9 days which is unacceptable.
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EM
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EMANUAL M.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/12/2022
Verified Review

Major issues within a month of purchasing it, no reasonable available dates for scheduling an appointment

Major issues within a month of purchasing it, no reasonable available dates for scheduling an appointment. Rude customer service people, Worthless warranty. I was asked to leave the car for repair, but no rental was offered, and no estimated repair time was offered.
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Hyundai Motor America NCC responded on 12/13/2022 10:10 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

CS
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CHARLES S.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/05/2023
Verified Review

bad ride

disaster vehicle.parking brake problems. dented door. rusty brakes, rough steering,. not economical. Rough steering. Audio problems. Ride is not comfortable. Rough seats. Scratches in rear door. Dents in rear door. Overall not good experience.
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Dakota H. responded on 01/05/2023 11:44 AM
We're very sorry to learn of your experience, Charles. We have documented your survey results within your case. Thank you for providing us with your feedback. ^cc

JB
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JENNIFER B.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/12/2023
Verified Review

This vehicle is a lemon

Vehicle total breakdown 5000miles then total engin failure at 6000mile. Unable to repair in 90 days. Vehicle continued to have problems after in the shop for 30 more days and multiple repair attempts.
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Dakota H. responded on 01/12/2023 08:35 AM
We're very sorry to learn of your experience, Jennifer. We have forwarded your concerns to the team working on your case. They will be reaching out to you to discuss your situation further. Thank you. 

PM
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PAUL M.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/19/2023
Verified Review

Issues

I have been in contact with automax in Killeen tx for the past 8 months. The interior of my car looks horrible this vehicle is cheaply made and needs to be fixed. However they refuse to help me in fixing it.
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Dakota H. responded on 01/19/2023 11:17 AM
We're very sorry to learn of your experience, Paul. Please know that we have created a case and assigned it to one of our corporate representatives. They will be in touch with you to discuss your situation further. Thank you. ^cc

SM
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SHEILA M.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/24/2023
Verified Review

Terrible Vehicle - Or did I just get a lemon?

This vehicle has been in the shop over 30 days in the first year of ownership. The transmission slipping and not going when the accelerator was pressed twice within 4500 miles. The dealership found no issues. The AC Blower motor failed and had to be replaced, the seal around the sunroof rail dry rotted and had to be replaced. The vehicle hesitates on acceleration often and sometimes feels like it doesn't want to go at all. The dealership added on mud flaps when I purchased the vehicle, but they never delivered them. I paid for them and they never called to tell me they were in. I had to purchase a set myself. The dealership tacked on an additional fee on the contract making it impossible to trade out of. I had positive equity on my trade, but the dealership got me on the other fees upside down again. I take responsibility for that, but never again. Overall this vehicle gas mileage is great, but other than that, I am not impressed.
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MT
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MATTHEW T.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/27/2023
Verified Review

Not satisfied.

I cant recommend this vehicle. On day one when I brought the vehicle home, the hood would not close. I was worried then that I had a bad car. Then at 3500 miles had a major break down. Now at 15000 miles have an awful liftgate squeaking noise which is making us go crazy while drving.
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AD
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AMANDA D.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/25/2023
Verified Review

Do not purchase these.

Horrible car, engine problems with not even 30,000 miles and haven't had it even a year. Dealership is NOT good to work with either. Problems with engine, exterior molding, rear bumper, horrible gas mileage
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Dakota H. responded on 02/27/2023 09:59 AM
We're very sorry to learn of your experience, Amanda. We have created a case and assigned it to one of our corporate representatives for review. They will be reaching out to you to discuss your situation further. Thank you. 

DK
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Danielle K.
2022 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/14/2023

Terrible on gas when the weather is cold

Great looking vehicle, drive as well in the winter. I bought the highest trim level and within 3 months after buying it my chrome on the front bumper started to peel. Also having some issues with the driver side door above handle easily scratching. Very poor quality for the price. Also, I already had the front hood repainted painted, easily chips. Also disappointed that I have to plug my phone in to have Apple play.
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CM
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COLLEEN M.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/18/2023
Verified Review

Engine failed 15,000 miles

Needed new engine. Poor service from dealer should explain what’s going on. Return phone calls provide loaner just ridiculous that had to deal with this and then get such terrible customer service. The best thing about my car is the lemon window shade I have. Hope people get my message
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JW
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JAMES W.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/31/2023
Verified Review

Terrible customer service

I already answered this question. The car, stalled, intermittently, creating extremely unsafe conditions. When I called the national Hyundai, they were rude and unresponsive. I would never recommend somebody buy a Hyundai.
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Hyundai Motor America NCC responded on 04/04/2023 01:40 PM
Allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc

CD
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CHARLES D.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/12/2023
Verified Review

Recent service that was totally unsatisfactory, left me with a very bad taste for Hyundai.taste

A recent Service for Inspection and Oil Change took 3 hours and the Technician threw my registration in the trash. And I was lied to about the progress of my visit. I cannot imagine a thinking person throwing my personal info in the trash !
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Hyundai Motor America NCC responded on 04/12/2023 11:03 AM
Thank you for sharing your concerns with us. We encourage you to speak with our Customer Care team at (800) 633-5151, so we may further assist. ^cc

TG
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THOMAS G.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/19/2023
Verified Review

Engine burns oil after new car has only 4,000 miles

The engine needs to fixed, excessive oil consumption. Although the car looks very nice and handles quite well. I am very disappointed with this faulty engine. A recall needs to be done on this engine. Please contact me regarding this.
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Hyundai Motor America NCC responded on 04/21/2023 02:15 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

PR
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PATRICIA` R.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/27/2023
Verified Review

Brand new car with too many issues already

I bought this car brand new. Unfortunately I had to purchase right after Covid so there was no negotiating. It needed a new transmission within 3 months, but took 6 more months for it to finally come in (I had to have several loaners meanwhile). After finally getting my car back with a new transmission on a new car, I am still having issues. I am not sure if it is something to do with the gasoline system now, but there is definitely something. I no longer have any faith in this car, but now I am stuck paying top dollar for a car that has given me more problems than any other car I have owned. The people at the dealership were fantastic in trying to help me. It is not their fault that this car has been garbage since day one.
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Displaying reviews 61 - 80 of 3989 in total

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