Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(4008 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(4008 Reviews)

Reviews


DC
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DANIEL C.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/04/2023
Verified Review

Nothing but trouble

With in the first week the check engine light came on. About the gas system. A week later when I stopped the car shakes. I took it to the dealership and they said it's the car working it's self in. Not even a year of having the car and the whole fuel system collapsed leaving me stranded. I went 42 days without my car that I still had to pay a car not for. I will never by a Hyundai again. Shouldn't have gotten this one.
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DR
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DEBRA R.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/24/2023
Verified Review

only 1 year old, in the shop 3 times!

The vehicle is only 1 year old. We've had it in the shop 3 times. They can't seem to find/fix the problem. Over a month to wait for an appointment. Very inconvenient every time we have to take to shop. Phone won't stay paired for navigation.
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Dakota H. responded on 02/24/2023 10:09 AM
We're very sorry to learn of your experience, Debra. Please know that we have created a case and assigned it to one of our corporate representatives. They will be in touch with you to discuss your situation further. Thank you. ^cc

DB
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Dameon B.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/02/2023
Verified Review

I'll be back

Hey, thanks again, I enjoy my new Hyundai, very sporty...as for now there are many around... I like that. Not looking like every other SUV . And the color. Amazing Gray. Cool it looks one color in one light and another color in another light....
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LF
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LISA F.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/21/2023
Verified Review

Disappointed

Buy something else. Read more reviews before making this purchase. It’s nice looking but not worth the money. Fuel injectors went bad in less than a year had me broke down on side of the road. Passenger Seat belt gets stuck regularly. Miles to empty gauge is terrible too too many fluctuations
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Hyundai Motor America NCC responded on 03/21/2023 01:58 PM
Safety is our top priority; we would like to contact you to discuss your concerns further. Thank you. ^cc

SR
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SALLY R.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/03/2023
Verified Review

Love vehicle. Dislike service. Dealerships don't want to take care of you after they get your money.

Been getting runaround for several months on what is a warranty issue (defective stationary glass). Would love to change my review if I could get a dealership to take care of this issue without me having to fight to get them to do anything.
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Hyundai Motor America NCC responded on 04/05/2023 03:43 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

ML
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MARCUS L.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/04/2023
Verified Review

Trade in value is low after 9 months of ownership

Trade in value isn’t worth much after ownership. Switching to Toyota or Ram as the vehicles hold their value better. The vehicle is good on gas and comes with Bose sound system with convenience and entertainment package but the value after the vehicle was paid off was not worth it. Trading the car in for a car that has better trade in value.
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DF
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DYNASTY F.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/07/2023
Verified Review

Not completely satisfied I’ve had the car a year. The car has in in the shop 2 times already for major repairs.! The shop kept my car almost a total of four months for both times so really I’ve only partially enjoyed my car for 8mth vs a year

Not completely satisfied I’ve had the car a year. The car has in in the shop 2 times already for major repairs.! The shop kept my car almost a total of four months for both times so really I’ve only partially enjoyed my car for 8mth vs a year
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DF
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Dynasty F.
2022 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/07/2023

Was happy to buy car in the beginning

Not completely satisfied I’ve had the car a year. The car has in in the shop 2 times already for major repairs.! The shop kept my car almost a total of four months for both times so really I’ve only partially enjoyed my car for 8mth vs a year
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MB
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MELODY B.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/11/2023
Verified Review

Transmission and exterior paint

Transmission shifting is rough -Gas acceleration is hesitant-Exterior Paint chips easily Fuel economy is great -The vehicle is sharp looking-My wife loves the vehicle but the performance and engine /transmission issues would stop me from buying this vehicle again.
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Hyundai Motor America NCC responded on 06/12/2023 11:02 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

CO
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CHRISTINA O.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/03/2023
Verified Review

Not What I Expected

Poor design with gapping in exterior panels. Exterior molding is oxidized and fading. Interior molding scratches at the slightest touch. The a/c has horrid smell. Vehicle has no "get up and go" so watch out when needing to merge. Just has not met my expectations. If there was a return/exchange option, I would seriously consider it!
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JB
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JANET B.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/21/2023
Verified Review

2022 Tucson

Sales process was rushed. Salesman and sales manager lied. Said I didn't qualify for Hyundai finance When I did. Lied and low balled my trade-in. Said they were saving me tax money on My trade when sellers don't pay taxes on trades. When I complained to GM he never called me Rather put me back in touch with the liars that f...ked me in the beginning. They had to refund money because of the fiance lie but never made the trade problem right. They didn't set up my features and treated us like shit. Wow our 3 Hyundai but the worst experience in our lives. Gettell is a joke and burned our love for Hyundai.
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Hyundai Motor America NCC responded on 07/24/2023 02:21 PM
Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist. ^cc

NM
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NATHANIEL M.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/03/2023
Verified Review

Terrible customer service

The radio and AC are terrible. I want to love the car but can’t. In warm weather the AC struggles to keep you cool. The vents are almost impossible to properly adjust so your getting maximum air flow on you. The radio has given me issues since a week after I drove it off the lot. Other than that I wish I could love the car .
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Hyundai Motor America NCC responded on 08/04/2023 04:30 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

JR
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JEROME R.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/11/2023
Verified Review

76 yr old male

I like the car. I like the safety features. I like the rear camera. I like the cruise control feature especially. I believe I arrive at my destination less tired and become drowsy while driving less than I did with previous versions of cruise control.
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SM
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SADIE M.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/16/2023
Verified Review

I have had multiple issues with my car since I bought it brand new.

I have had multiple issues with my car since I bought it brand new. I have had it in the shop 12 times since I bought it in August 2022. I would like it to be bought back but I am waiting on a phone call from the consumer affairs so if someone could call me that would be appreciated
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Hyundai Motor America NCC responded on 08/18/2023 08:45 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

MR
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MARLON R.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/20/2023
Verified Review

Below average

Below average Below average Below average Below average Below average Below average Below average Below average Below average Below average Below average Below average Below average Below average Below average
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CM
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CHARLES M.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/27/2023
Verified Review

Poor gas mileage; road noise at higher speeds; poor rear wiper design

Poor gas mileage for a 4 cylinder; road noises at higher speeds; need for more insulation on the side and bottom of the car for road noises; poor rear wiper design as it does not adequately cover the rear window
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Hyundai Motor America NCC responded on 09/27/2023 02:00 PM
Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc

TA
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THERESA A.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/11/2023
Verified Review

ENGINE ISSUES

After one year, vehicle started having issues with engine. After MANY service visits, they finally replaced fuel injector, etc. I know Hyundai is plagued with engine issues, so think twice about purchasing one.
    Value
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Hyundai Motor America NCC responded on 11/13/2023 08:45 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

CP
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CHRISTOPHER P.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/23/2023
Verified Review

Wouldn’t buy another Hyundai

Gas cap door wouldn’t open Thanksgiving Day at the gas station! No air vents in backseats. So people riding in back get very hot. After just 3 years the trim doesn’t retain shiny luster even after protectant and polish.
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Hyundai Motor America NCC responded on 11/27/2023 12:22 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

ND
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Nick D.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/04/2023
Verified Review

Bad 1.6T Engine

Like the vehicle, especially the interior that I find to be as nice as any at any price. Unfortunately, the most critical component, the engine, is horrid. It knocks and rattles under acceleration, especially travelling up hills which is well documented on forums including: https://www.tucson-forum.com/threads/2022-tucson-hybrid-1-6t-engine-ping.60/
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Hyundai Motor America NCC responded on 12/04/2023 01:41 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

AH
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APRIL H.
2022 Hyundai Tucson
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/19/2023
Verified Review

Never again Hyundai

My vehicle was made during the pandemic. It’s falling apart and it’s only 2 years old. I’m still making payments on it but spending thousands of dollars on repairs. I am seriously considering getting a new vehicle but it for sure won’t be another Hyundai. I’m so disappointed with my Hyundai experience. I’ve had a Hyundai before but it definitely was built better than this.
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Hyundai Motor America NCC responded on 12/19/2023 03:45 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

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