Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1601 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1601 Reviews)

Reviews


AS
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Avi S.
2023 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/12/2022

ממש מאוכזב

יונדאי טוסון 2022 דיזל יש לי המון בעיות מהיום הראשון דלוקה נורת הזהרה ולא מצליחים לבטל אותה וגם כל הזמן יש לי המון פיח והרכב לא סוחב הרכב לא אצלי הוא במוסך ואין חלקים אין ממיר להחלפה אני ממש סובל מהרכב
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MP
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MARLENE P.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/13/2022
Verified Review

Will have to pass on Hyundai going forward!

The speakers just stoped working. The alerts sounds just stopped working. I can’t even hear a voice call nor listen to music And nobody knows what causes the issues Not only that the service department is under staffed. Get them some help to fix your vehicles.
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Hyundai Motor America NCC responded on 11/14/2022 02:19 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

AS
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ADAM S.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/18/2022
Verified Review

Tucson hybrid summary

Poor mpg. Nice looking front lighting but not great at night. Panoramic roof only opens partially. Lack of front camera views. Touchscreen poor choice from mfr. constantly needs cleaning. Controls take away from driving vs some knobs. Wipers cannot be lifted off glass for weather purposes.
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BK
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BORYS K.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/20/2022
Verified Review

Extremely low powered, higher fuel consumption more than it says on a sticker

Extremely low powered, higher fuel consumption more than it says on a sticker. These features like the engine power and and the fuel consumption are most important, and it feels like it's way under what hyundai is showing. This is a second hyundai vehicle and we love the brand but feels like we got less that prommissed
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Hyundai Motor America NCC responded on 12/20/2022 01:06 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

TT
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TOMIKA T.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/10/2023
Verified Review

Poor quality

This vehicle is very pleasing to the eyes, but reliability and driving quality is low. I have had my car about 30 days and I am experiencing issues with the brake and acceleration of the vehicle. This was my first Hyundai and most likely my last.
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TJ
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TAVON J.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/18/2023
Verified Review

Failed transmission within days of purchase

Within 1 day of purchase my transmission failed. Almost a month later; still no resolve. Worst first new car purchase ever. I’ve been waiting on a response from Hyundai on a buy back for nearly 2 weeks. Dealer has wiped hands clear of responsibility. Crappy situation.
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SC
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SHEILA C.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/19/2023
Verified Review

The hybrid version

the 2023 Tucson hybrid SEL convenience package window sticker says it's supposed to get 37 miles per gallon, however it is only getting 26 miles to the gallon. ALM Hyundai of Florence South Carolina the dealership does not return phone calls and keep pushing it off claiming it has to be broken in I now have over 2000 miles on the vehicle and still 26 miles to the gallon. Stay away from ALM Hyundai of Florence they have the worst after sale customer service in the world.
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Dakota H. responded on 01/19/2023 01:26 PM
We're very sorry to learn of your experience, Sheila. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. 

TH
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TUWANNA H.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/25/2023
Verified Review

This is not the vehicle I purchased!

This is not the vehicle I purchased. I would never ever recommend Palmer’s Hyundai to anyone if they were in the market for a new or used vehicle! Do yourself a favor and stay away from this place! My experience has been nothing short of a nightmare!
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Dakota H. responded on 01/25/2023 02:49 PM
We're very sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. 

JF
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Jose F.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/29/2023
Verified Review

Low fuel economy! Not even close to what they claim.

I thought my fuel economy would get better after driving it a while but it only got worse. I hope there’s something wrong with my Tucson so they can fix it. It would be a shame if all Tucsons sucked this bad.
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Dakota H. responded on 01/30/2023 11:41 AM
We're very sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc

RV
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ROSEMARY V.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/14/2023
Verified Review

I got a lemon

I was so excited to get my new car and when we got it home, it was plagued with issues. 1) the liftgate was not aligned correctly 2) the paneling on the lift gate is lifting off 3) you hit a bump and your car goes all over the place 4) the lights are horrible, they look pretty but if you can't see in the dark what does that matter. I will say the technology in the car amazing but when you are paying 42,000 USD you expect quality and that is not what I got. We went back to the dealer and they supposedly fixed the car - they did not. I can send videos and pictures. I do NOT feel safe and just such a disappointment, the second largest purchase in your life. BUYERS BEWARE - pick something else.
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Dakota H. responded on 02/14/2023 12:16 PM
We're very sorry to learn of your experience, Rosemary. We have forwarded your concerns to your case manager for review. They will be reaching out to you shortly to discuss your situation further. Thank you. ^cc

DA
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DANIEL A.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/28/2023
Verified Review

Engine died at 4000 miles

This car is a littlest overpriced, but had nice features and styling. The engine is a little underpowered, odd that it isn’t turbocharged. Gas mileage is mediocre, but within competitors range. I was ok with the car until the engine died at 4000 miles. Should have went with the Toyota RAV4…cheaper, similar features, a little smaller, but probably wont have catastrophic failure at 4000 miles.
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Dakota H. responded on 02/28/2023 09:49 AM
We're very sorry to learn of your experience, Daniel. Please know that we have created a case and assigned it to one of our corporate representatives. They will be reaching out to you to discuss your situation further. Thank you. 

TD
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TREVOR D.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/21/2023
Verified Review

New 2023 Hyundai Tucson SE

I am extremely disappointed with my new 2023 Hyundai Tucson. I bought it somewhat impulsively because I needed to replace my previous car which was totaled in a car accident. I've only owned my Tucson for a little over 3 months now but I already regret buying it. I would not recommend this car to anyone. The controls are poorly designed, poorly marked, and unintuitive to use. It's distracting and unsafe to have to take your eyes off the road for long to figure out what controls you need to use. My Tucson was also delivered to me with some kind of adhesive on the steering wheel that I haven't been able to use. So every time I drive it I have to try to avoid touching the steering wheel in the places covered by the adhesive. Additionally, every time I drive the car and then turn off the engine, I smell antifreeze. I haven't been able to find a leak but the smell is persistent and pronounced. The engine is not very spritely - not much giddy up in it. It drags on acceleration. Lastly, if you have small children, you will find the seatbelts on the rear seats difficult to use. They don't latch easily at all. The inside of this vehicle feels like it's made of low quality materials. At a price of $30K, I am extremely disappointed with what I got for my money. I wish I would have kept shopping around.
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Hyundai Motor America NCC responded on 03/22/2023 11:08 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc

RM
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RAMI M.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/28/2023
Verified Review

Garbage

GarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbageGarbage
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AK
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ANITHA K.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/02/2023
Verified Review

Good looking car, good ride, possible design flaw

Love the ride and the appearance of the Tucson Hybrid. However, the noise/vibration that started a few weeks after purchase plus the lack of customer service from dealer makes this a sub par brand. The second dealer still cannot find the issue to fix!!
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CW
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CAROL W.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/30/2023
Verified Review

Shifting gear mechanism went out twice

Brand new vehicle has had to be towed twice for shifting mechanism error. The Tucson has been in service tow different times for more than two weeks at a time. I have only had the vehicle for three months.
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Hyundai Motor America NCC responded on 06/02/2023 10:19 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

VS
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VICTORIA S.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/24/2023
Verified Review

After owning this car for three months and driving it, 3300 miles it broke down and had to be towed

I had the vehicle for three months and drove 3300 miles when the car broke down. My family and I were on vacation in Florida from North Carolina when a message came on the car, saying check hybrid system, and the car would not start. I called roadside assistance who had a tow truck come and bring the car to a Hyundai dealership. It took two days before anyone got back to me to tell me that they would look at the car the first chance they got, but they only had one technician who is familiar with the hybrid system. A corporate customer service rep contacted me and told me I could rent a car to get back home to North Carolina. It has been over a week and the car has not been repaired. This is totally unsatisfactory for a brand new car.
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RM
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Ronni M.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/25/2023
Verified Review

My Review

Hate this car. Overpriced. Drives like crap. Transmission is constantly shifting gears. Car is continuously pulling to side to keep you on road when you aren’t going off the road. Worst purchase I have ever made
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Hyundai Motor America NCC responded on 06/28/2023 09:03 AM
Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for inspection and further assistance with your concerns. ^cc

NK
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Nitin K.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2023
Verified Review

Multiple problems!

Roughly two months after buying the car, A/C stopped blowing cold air. The A/C was not blowing cold air at any outside temperature. I took it to the dealership on 5/31/23 and the dealer fixed the A/C issue and gave me back the car on 6/27/23. As per the invoice copy the dealer seems to have replaced "Wiring Assy-Contr", "R-1234F REFRIGER", "INVERTER KIT-COMP" AND "BODY KIT-COMPRESS". These are lot of components for a new car to be replaced. Also, now I am facing another issue related to the Battery. The 12V Battery dies every time I turn off the car. The car doesn't get locked or unlocked. Media player remains On even if I turn off the car and step outside. Today is 6/27/23 and I purchased this car at the end of March. Roughly within three months this car is giving me all the issues and out of these three months, the car was almost parked at the dealership for one month. Disappointed with this purchase. I have to take the car to the dealership again to show them the Battery issue, Media player issue, lock & unlock issue.
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KH
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KURT H.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/28/2023
Verified Review

Overall ratings on this Tucson

If you have any back or hip issues, do not buy this vehicle, the driver seat, and the passenger seat are very poorly designed with little to no lower back support the suspension. If there is any is terrible, it is by far the roughest vehicle.
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MF
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MELISSA F.
2023 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/05/2023
Verified Review

Ok

Fell in love with this car at the dealership during the test drive. The car is beautiful and comfortable. However, we encountered engine problems with only 893 miles on it. It has been a nightmare dealing with getting it fixed.
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Hyundai Motor America NCC responded on 07/05/2023 11:28 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

Displaying reviews 1 - 20 of 1585 in total

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