Cadillac Of South Charlotte Body Shop

Peggy said the service at this business is superb. They are impeccable and there is nothing like Cadillac service which is why she owns a Cadillac.

James said this business did a good job and he was completely satisfied with the work they performed on his vehicle.

Eddie said he wasn't promised a time when his vehicle would be ready. He only had one issue with this business. He asked them to let him know 1 day before his vehicle would be ready in order for him to make arrangements. They estimated he would get his vehicle back on a Wednesday so Eddie called them to see if it was ready on Wednesday. He left a message on a voice mail asking this business to contact him. No one called him back. Eddie was told the reason they didn't get back to him was because they didn't have access to the person's voicemail to retrieve the messages, and the person hadn't been back to work. Eddie suggested they should make sure they have access to all messages. This business never gave him a 1 day notice as he had requested. They called him on a Friday, and told him his vehicle was ready. Eddie and his wife picked it up on a Saturday, and this business' manager made sure the insurance would pay for the extra day's rental. He pointed out he had to return to this business when he gets a chance for them to replace a plastic ring deflector cutter on one of his windows that they broke. He discovered it was broken when he got his vehicle back, but this business' manager, and the person who helped Eddie with everything, didn't know that someone who worked on his vehicle had broken it. He commented everyone treated him well and they did a good job.

Lester said this business repaired his vehicle in a timely manner.

Judy said that this was a very pleasant experience and everything was done to her satisfaction. Her vehicle was about one day later than promised because they needed a little more time to allow the paint to fully dry. They did notify her of this delay and the vehicle was ready for her to pick up the following day just like they said. She also commented that the people were very nice and made her feel comfortable.