Charlotte, NC 28273
4.2 miles away
Review for Cadillac Of South Charlotte Body Shop
Thomas G. on 06/27/2012
Thomas said he wasn't told when the vehicle would be ready, but it took too long. He said they only had to replace a window, but it took them a week. He was told it took so long because the window had to be delivered. He said he won't dissuade people from going to this business, but he won't recommend them because the work took too long and they did not keep him informed. He had to initiate all calls to this business and on four occasions when he asked to speak with someone about the status of his vehicle a secretary answered the phone and switched him to voicemail. No one returned his calls. He said the personnel were very nice.
Service Date: 06/25/2012
Review Created: 06/27/2012
This review was collected via phone interview by Customer Research Inc.