Cadillac Of South Charlotte Body Shop


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1291 Reviews

97% Would Recommend
Latest Review 3 months ago

Review for Cadillac Of South Charlotte Body Shop
Cory W. on 11/30/2011
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Cory said he has had to bring his vehicle back in 3 times. He said he does not blame this business because his insurance company has a lot to do with the issue. The insurance company told this business to use aftermarket parts that were defective. He was not able to get a loaner vehicle and it took 3 weeks to work on his vehicle when it should have only taken 4 days. He was not 100 percent happy with how they kept him informed because they should have written down that he requested not to use aftermarket parts.
Category: Collision
Service Date: 11/16/2011
Review Created: 11/30/2011
This review was collected via phone interview by Customer Research Inc.
Bruce D. at Cadillac Of South Charlotte Body Shop responded on 02/07/2012
I am glad that we were able to work out everything in the end.