ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 4 days ago
Review for Bellinger Tire Inc
Pete W. on 07/23/2014
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"What happened?"
1. I've been a long term customer >20 yrs.
2. Car smells like nasty cigarette smell now
3. Wheel torque so tight I had trouble removing lug nuts.
4. Have purchased a minimum of 12 sets of tires. Was charged $ 15 for repair.

Sorry Tom and Lynn, you've lost my business.
Vehicle: Nissan Leaf
Service Date: 07/22/2014
Review Created: 07/23/2014 08:47 PM
Tom & Lynn B. at Bellinger Tire Inc responded on 07/24/2014

Pete,

Thanks for bringing this to our attention.  You are not only a great customer but also a friend and we are sorry this situation happened to you.  Our tech noted no tire purchase history for the 2013 vehicle & followed our training instructions to charge you.   As a 20+ year customer we would never charge you, and for that we apologize, Pete.   A return check is in the mail to you for your cost...that doesn't heal the wound but hopefully you will know how sorry we are to lose you.   We will take your responses to heart and re-train as well.