SureCritic » Auto Body » BMW of Fairfax Body Shop

BMW of Fairfax Body Shop

Reviews (718)

rating 4.41505rating 4.41505rating 4.41505rating 4.41505rating 4.41505

Recommend?
89%

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8439 Lee Highway
Fairfax , VA 22031
(703) 560-2300
Website http://www.bmwoffairfax.com/bodyshop/
About Full Service BMW collision repair located in Fairfax, VA.
Categories Auto Body, Body Shop, Collision Repair

Latest Reviews for BMW of Fairfax Body Shop

Rating
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Would
Recommend?
Yes
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Marcelo V. in Virginia on 06/12/2013
Marcelo said he was satisfied with his experience, but he had to contact them for information. He said his wife did not like the manager because he was not kind or nice, but he chose not to elaborate.
Category: Collision
Service Date: 06/07/2013
Review Created: 06/12/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Paul D. in Virginia on 06/12/2013
Paul said this business did a great job. They were able to get the vehicle in early and it was ready on time. The people were pleasant.
Category: Collision
Service Date: 06/07/2013
Review Created: 06/12/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Lisa M. in Virginia on 06/11/2013
Lisa said she has been to this business before and she will continue to go back. She has been to other BMW facilities and has had horrible experiences, but this was by far the best.
Category: Collision
Service Date: 05/30/2013
Review Created: 06/11/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Aditya H. in Virginia on 06/11/2013
Aditya said the service was good and the staff was nice. He appreciated the text messages during the repair process of his vehicle.
Category: Collision
Service Date: 05/30/2013
Review Created: 06/11/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Lidia B. in Virginia on 06/08/2013
Lidia said they very attentive at this business and got back to her quickly. They made a special effort to try and complete the repairs early for her.
Category: Collision
Service Date: 06/05/2013
Review Created: 06/08/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Carl M. in Virginia on 06/06/2013
Carl said the business had good customer service and that is what makes a business.
Category: Collision
Service Date: 05/17/2013
Review Created: 06/06/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Braulil A. in Virginia on 06/06/2013
Braulil said the customer service is good and he appreciates that the business kept him informed during the repair process.
Category: Collision
Service Date: 05/30/2013
Review Created: 06/06/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Ashley F. in Virginia on 06/06/2013
Ashley said she was impressed with this business's online tracking, but was mostly impressed with their excellent customer service. Two or three employees asked her if she had been helped when she arrived. The quote she was given was accurate, and they washed and vacuumed her vehicle. The only area that made her slightly unhappy was the price, but because of their great work the price was worth it.
Category: Collision
Service Date: 05/31/2013
Review Created: 06/06/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
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Sean T. in Virginia on 06/05/2013
Spoke with Adriana. She said there are scratches on the new bumper. She has not had the time to bring it in to have it addressed.
Category: Collision
Service Date: 05/29/2013
Review Created: 06/05/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Shalini G. in Virginia on 06/05/2013
Shalini said this business did a good job.
Category: Collision
Service Date: 05/30/2013
Review Created: 06/05/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 10 of 718 in total

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