BMW of Fairfax Body Shop


Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5

1507 Reviews

91% Would Recommend
Latest Review 3 days ago
Catherine L. on 12/14/2015
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Catherine said the employees of this business did great work on her vehicle and were very communicative in keeping her updated on the status of the repair.
Category: Collision
Service Date: 12/08/2015
Review Created: 12/14/2015
This review was collected via phone interview by Customer Research Inc.
Latasha G. on 12/11/2015
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Latasha said she had a good experience there overall. They kept her informed and finished earlier than promised.
Category: Collision
Service Date: 12/07/2015
Review Created: 12/11/2015
This review was collected via phone interview by Customer Research Inc.
Sophia M. on 12/11/2015
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Sophia said the customer service was excellent at the business.
Category: Collision
Service Date: 11/30/2015
Review Created: 12/11/2015
This review was collected via phone interview by Customer Research Inc.
Nan F. on 12/10/2015
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Nan said the employees at this business were patient, and did everything exactly as he asked them to do. They provided the best service.
Category: Collision
Service Date: 12/09/2015
Review Created: 12/10/2015
This review was collected via phone interview by Customer Research Inc.
Wei W. on 12/09/2015
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Wei said Henry communicated well. He kept him informed of everything during the repair, and they finished one day early. He said he was very happy.
Category: Collision
Service Date: 12/07/2015
Review Created: 12/09/2015
This review was collected via phone interview by Customer Research Inc.
Majeed J. on 12/08/2015
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Majeed said this business was good to him and he liked their service.
Category: Collision
Service Date: 11/19/2015
Review Created: 12/08/2015
This review was collected via phone interview by Customer Research Inc.
Julian C. on 12/03/2015
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Julian said this business was willing to answer his questions and followed up on his questions. Jergel and Henry did a good job.
Category: Collision
Service Date: 11/17/2015
Review Created: 12/03/2015
This review was collected via phone interview by Customer Research Inc.
Jennifer W. on 12/03/2015
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Jennifer said she had a good overall experience with this business. The work was very well done, they had good customer service, and good communication.
Category: Collision
Service Date: 11/17/2015
Review Created: 12/03/2015
This review was collected via phone interview by Customer Research Inc.
Melanie Y. on 12/03/2015
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Melanie said the business has good customer service and there were no problems.
Category: Collision
Service Date: 11/30/2015
Review Created: 12/03/2015
This review was collected via phone interview by Customer Research Inc.
Barret H. on 12/02/2015
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Barret said they were quick and kept him updated. It was a very good experience.
Category: Collision
Service Date: 11/19/2015
Review Created: 12/02/2015
This review was collected via phone interview by Customer Research Inc.
Michael B. on 12/02/2015
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Michael said they have great courtesy and good communication. They gave him timely updates and took his vehicle back over to the service center so he could pick it up after hours.
Category: Collision
Service Date: 11/27/2015
Review Created: 12/02/2015
This review was collected via phone interview by Customer Research Inc.
Douglas C. on 12/01/2015
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Douglas said he was happy with the service he received at this business.
Category: Collision
Service Date: 11/23/2015
Review Created: 12/01/2015
This review was collected via phone interview by Customer Research Inc.
Malcolm E. on 12/01/2015
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Malcolm said the work was completed on time as advertised by this business. They communicated well and he did not have any complaints.
Category: Collision
Service Date: 11/12/2015
Review Created: 12/01/2015
This review was collected via phone interview by Customer Research Inc.
Laura E. on 11/30/2015
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Laura said they were very communicative and they did a great job.
Category: Collision
Service Date: 11/16/2015
Review Created: 11/30/2015
This review was collected via phone interview by Customer Research Inc.
Amarender P. on 11/29/2015
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Amarender said everything was done right and he had no complaints about them.
Category: Collision
Service Date: 11/13/2015
Review Created: 11/29/2015
This review was collected via phone interview by Customer Research Inc.
Boota V. on 11/25/2015
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Boota said this business did a great and tremendous job. This business did what they promised.
Category: Collision
Service Date: 11/20/2015
Review Created: 11/25/2015
This review was collected via phone interview by Customer Research Inc.
Sam F. on 11/19/2015
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Sam said this business did what he asked right away. He chose this facility because he has a BMW I8 and there was only 2 facilities that can work on his vehicle and this one had a open availability sooner.
Category: Collision
Service Date: 11/13/2015
Review Created: 11/19/2015
This review was collected via phone interview by Customer Research Inc.
Crystal C. on 11/19/2015
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Crystal said they did a good job. There had been one slight problem, but they took care of that. When she picked up her vehicle she realized someone had run over a screw so she turned around and took it back to them. They removed the screw and patched the tire. They told her if she should have any problems with it to come back and they would replace the tire.
Category: Collision
Service Date: 11/18/2015
Review Created: 11/19/2015
This review was collected via phone interview by Customer Research Inc.
Mohmmad A. on 11/19/2015
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Mohmmad said the employees of this business did a good job on his vehicle, and returned it in good condition.
Category: Collision
Service Date: 11/17/2015
Review Created: 11/19/2015
This review was collected via phone interview by Customer Research Inc.
Jimin D. on 11/18/2015
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Jimin said everything went smoothly with this business and they are the only BMW facility in her area.
Category: Collision
Service Date: 11/10/2015
Review Created: 11/18/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 1507 in total