BMW of Fairfax Body Shop

Reviews (1154)

rating 4.4171652rating 4.4171652rating 4.4171652rating 4.4171652rating 4.4171652

Recommend?
89%

8439 Lee Highway
Fairfax , VA 22031
(703) 560-2300
About Full Service BMW collision repair located in Fairfax, VA.
Latest Reviews for BMW of Fairfax Body Shop
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Charles C. in Virginia on 10/17/2014
Charles said they did an outstanding job. Susie was wonderful.
Category: Collision
Service Date: 10/09/2014
Review Created: 10/17/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Noelia L. in Virginia on 10/17/2014
Noelia said she was treated very well by the facility, the vehicle was completed when promised and everyone was friendly.
Category: Collision
Service Date: 10/10/2014
Review Created: 10/17/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
William E. in Virginia on 10/15/2014
William said this business is very professional and easy to work with. They did a good job.
Category: Collision
Service Date: 10/13/2014
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Mark L. in Virginia on 10/15/2014
Mark said they did a great job. They had prepared the bumper, and when he arrived it took 45 minutes for them to replace the bumper, buff it out some and leave. He met the manager of the business, who as nice as he could be. He has nothing negative to say about them. He stated he could not say enough nice things about this facility.
Category: Collision
Service Date: 10/13/2014
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Kendra A. in Virginia on 10/14/2014
Kendra said she got good and quick service.
Category: Collision
Service Date: 10/07/2014
Review Created: 10/14/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Anton Y. in Virginia on 10/13/2014
Anton said the repair took longer to be completed than what he had expected.
Category: Collision
Service Date: 10/03/2014
Review Created: 10/13/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Aaron S. in Virginia on 10/11/2014
Aaron said when he got his vehicle back from this business, it was not completely clean.
Category: Collision
Service Date: 09/26/2014
Review Created: 10/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Justin B. in Georgia on 10/09/2014
Justin said he received quality service and Mike Walker took the customer service to another level of excellence.
Category: Collision
Service Date: 09/30/2014
Review Created: 10/09/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Prasad B. in Virginia on 10/06/2014
Prasad said his vehicle was delayed a few days because the paint was drying.
Category: Collision
Service Date: 09/30/2014
Review Created: 10/06/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jeremy G. in Virginia on 10/06/2014
Jeremy said the supervisor was helpful and explained the entire process. He enjoyed working with them and is happy.
Category: Collision
Service Date: 09/26/2014
Review Created: 10/06/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Amanda S. in Virginia on 10/03/2014
Amanda said they were really helpful and nice. They helped her get a loaner vehicle.
Category: Collision
Service Date: 09/29/2014
Review Created: 10/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Albertyna said she is very happy with the quick response time but is unsure if she is satisfied with the quality of the repair because she has not seen the vehicle yet. Also, she mentioned the vehicle was 3 days later than promised because the paint had to dry and this business was nice enough to offer to pay the 3 days for the rental vehicle.
Category: Collision
Service Date: 09/30/2014
Review Created: 10/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
John L. in Virginia on 10/02/2014
John said this business did a great job and they did everything they said they would do. There was no promise time given for the finish date.
Category: Collision
Service Date: 09/29/2014
Review Created: 10/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Barbara O. in Virginia on 09/26/2014
Barbara is a completely satisfied customer.
Category: Collision
Service Date: 09/18/2014
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Michael K. in Virginia on 09/25/2014
Michael said the service was good.
Category: Collision
Service Date: 09/19/2014
Review Created: 09/25/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Sam Y. in Virginia on 09/24/2014
Sam said they delivered what they said they would on time.
Category: Collision
Service Date: 09/19/2014
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Caridad G. in Virginia on 09/18/2014
Caridad said the facility was quick to respond and kept him updated on the repair.
Category: Collision
Service Date: 09/12/2014
Review Created: 09/18/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Yu W. in Virginia on 09/17/2014
Yu said he thinks the business might have missed a spot on the rear bumper. He did not bring this up to the business because he found it a couple days later.
Category: Collision
Service Date: 09/05/2014
Review Created: 09/17/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Deborah S. in Virginia on 09/17/2014
Deborah said this business was responsive, quick and very informative.
Category: Collision
Service Date: 09/12/2014
Review Created: 09/17/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Daisy W. in Virginia on 09/17/2014
Daisy said it was a smooth process with no difficulties.
Category: Collision
Service Date: 09/11/2014
Review Created: 09/17/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 1154 in total
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