BMW of Fairfax Body Shop

Reviews (1323)

rating 4.467595rating 4.467595rating 4.467595rating 4.467595rating 4.467595

Recommend?
91%

8439 Lee Highway
Fairfax , VA 22031
(703) 560-2300
About Full Service BMW collision repair located in Fairfax, VA.
Latest Reviews for BMW of Fairfax Body Shop
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Karen D. in Virginia on 05/26/2015
Spoke with Dan. He said Henry was a real pleasure to work with. He kept him updated and was very nice.
Category: Collision
Service Date: 05/22/2015
Review Created: 05/26/2015
This review was collected via phone interview by Customer Research Inc.
Mary said the business is very responsive and kept her well informed throughout the repair process. Her vehicle was completed in a timely manner. The personnel is very nice.
Category: Collision
Service Date: 05/20/2015
Review Created: 05/21/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Rashida A. in Virginia on 05/20/2015
Rashida said this business did a very good job and they are friendly. She had no problems with them.
Category: Collision
Service Date: 05/14/2015
Review Created: 05/20/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Xavier S. in Virginia on 05/16/2015
Xavier said his insurance company took care of the estimate.
Category: Collision
Service Date: 05/14/2015
Review Created: 05/16/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Deochand L. in Virginia on 05/15/2015
Deochand said this business did exceptional work handling the job on his vehicle. He was happy with the way things turned out. He will be returning because his vehicle smells like paint. They did not call him at all while his vehicle was there. They told him it would take three to four days, but they had it throughout the weekend with no reason given for the delay.
Category: Collision
Service Date: 05/14/2015
Review Created: 05/15/2015
This review was collected via phone interview by Customer Research Inc.
Douglas said the business provided great service.
Category: Collision
Service Date: 05/08/2015
Review Created: 05/12/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
John C. in Delaware on 05/12/2015
John said this business was very courteous, professional and helpful.
Category: Collision
Service Date: 05/11/2015
Review Created: 05/12/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Joel H. in Virginia on 05/11/2015
Joel said this business provides great and unbelievably good service. The repair was perfect and his vehicle looks brand new. He mentioned Susie was fantastic.
Category: Collision
Service Date: 04/24/2015
Review Created: 05/11/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Joan J. in Virginia on 05/11/2015
Joan said this business was excellent and they did a good job. She said that she has no complaints and that she had no problems with them. She was in and out and they were very helpful. Her vehicle was ready before the promised date. Initially when she dropped her vehicle off, they told her when it would be ready and they were right. An employee there was very informative and she did not have to take the rental vehicle back to the rental company. He allowed her to leave it there. He waited for her to get her belongings out of the vehicle and he was helpful. They made sure her vehicle was washed and detailed and she was shocked that they went the extra mile.
Category: Collision
Service Date: 05/05/2015
Review Created: 05/11/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Erroll B. in Virginia on 05/11/2015
Erroll said the business understands good customer service. They kept in touch every step of the way.
Category: Collision
Service Date: 05/06/2015
Review Created: 05/11/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
James S. in Virginia on 05/09/2015
James said the facility did a great job. He was very impressed with the way he was kept informed during the repair.
Category: Collision
Service Date: 05/05/2015
Review Created: 05/09/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Carol N. in Virginia on 05/06/2015
Carol said this business was excellent. They were very professional, efficient and communicative, and they did a great job on the repair.
Category: Collision
Service Date: 04/30/2015
Review Created: 05/06/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Sanjay D. in Virginia on 05/06/2015
Sanjay said his experience was good. He said he wished he could have rented a BMW from them but this did not happen.
Category: Collision
Service Date: 04/30/2015
Review Created: 05/06/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Natasha R. in Virginia on 05/05/2015
Natasha said this business was good and Henry was very helpful. He was informative and did a good job. She chose this facility because she only wanted BMW parts.
Category: Collision
Service Date: 04/30/2015
Review Created: 05/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Thatcheus said that everything went pretty smoothly. He noted the people were very personable and pleasant.
Category: Collision
Service Date: 04/30/2015
Review Created: 05/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Christopher said this business had his vehicle done on time.
Category: Collision
Service Date: 04/24/2015
Review Created: 04/28/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Stephen E. in Virginia on 04/25/2015
Stephen said the work was done excellently, but it took a little while to get the repairs started due to a delay with the insurance company.
Category: Collision
Service Date: 04/09/2015
Review Created: 04/25/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Carsten B. in Virginia on 04/25/2015
Carsten said this business was timely and professional.
Category: Collision
Service Date: 04/21/2015
Review Created: 04/25/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Matthew B. in Virginia on 04/23/2015
Matthew said Henry took perfect care of his vehicle. The body work is great and the business did exactly what he wanted them to do.
Category: Collision
Service Date: 04/16/2015
Review Created: 04/23/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Michael G. in Virginia on 04/23/2015
Michael said they did a great job on his vehicle and he really appreciated being kept updated. Henry was very nice and helpful.
Category: Collision
Service Date: 04/22/2015
Review Created: 04/23/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 1323 in total
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