BMW of Fairfax Body Shop


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review 3 months ago

Khatera A. on 02/26/2016
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Khatera said Henry from this business was very polite and professional.
Category: Collision
Service Date: 02/22/2016
Review Created: 02/26/2016
This review was collected via phone interview by Customer Research Inc.
Robert W. on 02/25/2016
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Robert said everything went smoothly and fast with this business.
Category: Collision
Service Date: 02/22/2016
Review Created: 02/25/2016
This review was collected via phone interview by Customer Research Inc.
Matthew J. on 02/24/2016
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Matthew said this business was very up front, by telling him the repairs would take 3 weeks to complete, due to a big storm, and a parts delay.
Category: Collision
Service Date: 02/15/2016
Review Created: 02/24/2016
This review was collected via phone interview by Customer Research Inc.
Judith S. on 02/24/2016
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Judith said the personnel was polite and courteous. They answered all her questions and kept her informed.
Category: Collision
Service Date: 02/15/2016
Review Created: 02/24/2016
This review was collected via phone interview by Customer Research Inc.
Ronald G. on 02/24/2016
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Ronald said the business does excellent work. The service is informative and good. They do the work right.
Category: Collision
Service Date: 02/17/2016
Review Created: 02/24/2016
This review was collected via phone interview by Customer Research Inc.
Steven K. on 02/24/2016
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Steven said he was supposed to get his vehicle on a Friday, but he didn't get it until Tuesday. He thinks it was just a delay in the labor that had to be done.
Category: Collision
Service Date: 02/15/2016
Review Created: 02/24/2016
This review was collected via phone interview by Customer Research Inc.
Julia N. on 02/10/2016
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Julia said she was satisfied with the communication the business provided and there were no problems with their customer service.
Category: Collision
Service Date: 02/04/2016
Review Created: 02/10/2016
This review was collected via phone interview by Customer Research Inc.
Kristen K. on 02/10/2016
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Kristen said this business kept her updated and handled the other parties insurance. The vehicle was 2 days earlier than promised. Henry did a great job and showed care by fighting for an accurate estimate with the insurance company.
Category: Collision
Service Date: 02/05/2016
Review Created: 02/10/2016
This review was collected via phone interview by Customer Research Inc.
Fareed K. on 02/06/2016
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Fareed said his overall experience with this business has been excellent. Susie does a great job and she sent him emails. She called him every day to keep him informed with what was going on.
Category: Collision
Service Date: 01/29/2016
Review Created: 02/06/2016
This review was collected via phone interview by Customer Research Inc.
Jon R. on 02/06/2016
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Jon said this business kept him well informed. They cared about his vehicle and had their best employee work on it. Henry, the employee who runs the facility, was the nicest guy and they took good care of him. They even went out of their way to get him an extended rental vehicle for free. His vehicle was ready earlier than they promised.
Category: Collision
Service Date: 01/27/2016
Review Created: 02/06/2016
This review was collected via phone interview by Customer Research Inc.
Reony T. on 02/03/2016
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Reony said he really appreciates them being up front and professional. They were also honest and friendly.
Category: Collision
Service Date: 01/29/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.
Jianjun Z. on 02/03/2016
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Janjun said he had no problems during the repair.
Category: Collision
Service Date: 01/29/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.
Artemiz T. on 02/03/2016
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Artemiz said this business was very informative and did a good job on her vehicle.
Category: Collision
Service Date: 01/26/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.
Lorenza C. on 02/03/2016
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Lorenza said the employees of this business were professional and prompt in the service they provided. They did a good job on his vehicle.
Category: Collision
Service Date: 01/29/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.
David K. on 02/03/2016
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David said the work was excellent. However, the vehicle was 3 days late due to the snow.
Category: Collision
Service Date: 01/29/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.
Allan M. on 02/03/2016
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Allan said the service was above and beyond. He wanted to have a BMW business to work on his vehicle.
Category: Collision
Service Date: 01/29/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.
Michael S. on 02/03/2016
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Michael said the service provided by this business is perfect, and they did an awesome job. His vehicle was ready before the estimated completion time, and the automated notification system was awesome.
Category: Collision
Service Date: 01/29/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.
Evelyn P. on 01/29/2016
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Evelyn said this business answered every question. They were very responsive and kept her updated. She could not ask for better service.
Category: Collision
Service Date: 01/18/2016
Review Created: 01/29/2016
This review was collected via phone interview by Customer Research Inc.
Samuel S. on 01/26/2016
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Samuel said this business treated him well and he really appreciates it.
Category: Collision
Service Date: 01/14/2016
Review Created: 01/26/2016
This review was collected via phone interview by Customer Research Inc.
Mona H. on 01/25/2016
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Spoke with Mona's husband. He said the business provided professional service.
Category: Collision
Service Date: 01/11/2016
Review Created: 01/25/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 61 - 80 of 1575 in total