BMW of Fairfax Body Shop


Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5

1509 Reviews

91% Would Recommend
Latest Review 4 days ago
Mohmmad A. on 11/19/2015
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Mohmmad said the employees of this business did a good job on his vehicle, and returned it in good condition.
Category: Collision
Service Date: 11/17/2015
Review Created: 11/19/2015
This review was collected via phone interview by Customer Research Inc.
Jimin D. on 11/18/2015
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Jimin said everything went smoothly with this business and they are the only BMW facility in her area.
Category: Collision
Service Date: 11/10/2015
Review Created: 11/18/2015
This review was collected via phone interview by Customer Research Inc.
Rajesh P. on 11/18/2015
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Rajesh said he was very satisfied with the business because they were very helpful and they explained everything.
Category: Collision
Service Date: 11/16/2015
Review Created: 11/18/2015
This review was collected via phone interview by Customer Research Inc.
Ruth W. on 11/18/2015
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Ruth said the business provided excellent service.
Category: Collision
Service Date: 11/16/2015
Review Created: 11/18/2015
This review was collected via phone interview by Customer Research Inc.
Rosaland J. on 11/17/2015
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Spoke with Bobby. He said they did a good job and everyone there is courteous.
Category: Collision
Service Date: 11/10/2015
Review Created: 11/17/2015
This review was collected via phone interview by Customer Research Inc.
Yusef N. on 11/14/2015
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Yusef said this business did a great job.
Category: Collision
Service Date: 11/05/2015
Review Created: 11/14/2015
This review was collected via phone interview by Customer Research Inc.
Thy N. on 11/12/2015
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Thy said they were very helpful and nice.
Category: Collision
Service Date: 11/09/2015
Review Created: 11/12/2015
This review was collected via phone interview by Customer Research Inc.
Binoy S. on 11/11/2015
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Binoy said the business was able to complete the work on his vehicle on time as promised. The estimate was done by the insurance company.
Category: Collision
Service Date: 11/09/2015
Review Created: 11/11/2015
This review was collected via phone interview by Customer Research Inc.
Manjit B. on 11/10/2015
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Manjit said this business was excellent. Susie was really nice and helpful.
Category: Collision
Service Date: 11/09/2015
Review Created: 11/10/2015
This review was collected via phone interview by Customer Research Inc.
Dale J. on 11/09/2015
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Dale said this business provided good service. The staff is professional and proficient.
Category: Collision
Service Date: 10/30/2015
Review Created: 11/09/2015
This review was collected via phone interview by Customer Research Inc.
Carl K. on 11/04/2015
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Carl said this business paid good attention to the details. He also found that they do their best so that customers will get their money's worth.
Category: Collision
Service Date: 10/30/2015
Review Created: 11/04/2015
This review was collected via phone interview by Customer Research Inc.
Tony B. on 11/04/2015
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Tony said the business provided quality customer service and they kept him informed throughout the repair process. He chose the facility because they specialize in repairing BMW vehicles.
Category: Collision
Service Date: 10/30/2015
Review Created: 11/04/2015
This review was collected via phone interview by Customer Research Inc.
Bon T. on 11/04/2015
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Bon said the employees at this business provided friendly service and they were quick. There was no confusion and he got what he expected.
Category: Collision
Service Date: 10/30/2015
Review Created: 11/04/2015
This review was collected via phone interview by Customer Research Inc.
Albert P. on 11/04/2015
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Albert said this business was very informative and helpful. It took longer than promised due to parts delay. He does not recall how late it was.
Category: Collision
Service Date: 10/30/2015
Review Created: 11/04/2015
This review was collected via phone interview by Customer Research Inc.
Ilona F. on 11/04/2015
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Ilona said this business did what they say they were going to do. They were timely, nice and professional.
Category: Collision
Service Date: 10/30/2015
Review Created: 11/04/2015
This review was collected via phone interview by Customer Research Inc.
Mee L. on 11/04/2015
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Mee said they were kind of slow. She had to call them every time for the status, even though she knew they were waiting on insurance.
Category: Collision
Service Date: 10/30/2015
Review Created: 11/04/2015
This review was collected via phone interview by Customer Research Inc.
Nick D. on 11/02/2015
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Nick said he liked the quality of the work and the communication while the work was taking place.
Category: Collision
Service Date: 10/24/2015
Review Created: 11/02/2015
This review was collected via phone interview by Customer Research Inc.
Nastaran R. on 10/31/2015
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Nastaran said her experience was great.
Category: Collision
Service Date: 10/19/2015
Review Created: 10/31/2015
This review was collected via phone interview by Customer Research Inc.
Alan D. on 10/30/2015
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Alan said there was a delay in getting his vehicle back on time. The workmanship was great. It was to be a 4 day process, but it ended up taking 2 weeks. They found additional damages and they had to go back and forth with the insurance company.
Category: Collision
Service Date: 10/15/2015
Review Created: 10/30/2015
This review was collected via phone interview by Customer Research Inc.
Barbara M. on 10/29/2015
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Barbara said this business had good communication. She chose this business because she did not want to have aftermarket parts.
Category: Collision
Service Date: 10/28/2015
Review Created: 10/29/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 61 - 80 of 1509 in total