BMW of Fairfax Body Shop

Reviews (1323)

rating 4.467595rating 4.467595rating 4.467595rating 4.467595rating 4.467595

Recommend?
91%

8439 Lee Highway
Fairfax , VA 22031
(703) 560-2300
About Full Service BMW collision repair located in Fairfax, VA.
Latest Reviews for BMW of Fairfax Body Shop
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Gerald H. in Virginia on 03/13/2015
Gerald said the business was quick and helpful. They answered all his questions.
Category: Collision
Service Date: 03/11/2015
Review Created: 03/13/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Leslie W. in Virginia on 03/11/2015
Leslie said the service at this business was really good. Henry kept her really up to date with phone calls about how her vehicle was doing. She got it back really fast. She expected them to take all day but it was there for less than four hours. This had something to do with a previous accident. Henry provided her with a loaner vehicle from Enterprise down the street because they had none available. She called them the week of her service and she did not have to wait. When she spoke to him he said to bring it in on her day off or whenever she could go in. They were open to her and she was easily accommodated. Her vehicle looks awesome. She would definitely recommend them to anybody who drives a BMW. She loves BMW service especially this particular facility. She would definitely go back there if she ever needs to.
Category: Collision
Service Date: 02/26/2015
Review Created: 03/11/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
James B. in Virginia on 03/11/2015
James said this business did a great job and completed the repair quickly.
Category: Collision
Service Date: 03/09/2015
Review Created: 03/11/2015
This review was collected via phone interview by Customer Research Inc.
Stephanie said she has no complaints. Their communication was clear and concise. Her vehicle looks good.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/09/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Chris P. in Virginia on 03/09/2015
Chris said he had a fantastic experience at this business.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/09/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Paul W. in Virginia on 03/07/2015
Paul said the business did everything they said they would do in a timely manner.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/07/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Maria I. in Virginia on 03/06/2015
Maria said everything at this business was great, but her driver side door is loose. She will be returning to the business at her earliest convenience to resolve this issue.
Category: Collision
Service Date: 02/17/2015
Review Created: 03/06/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Derrick C. in Virginia on 03/06/2015
Derrick said his vehicle was ready before the promised ready date. They give good quality service and their communication was very good.
Category: Collision
Service Date: 02/26/2015
Review Created: 03/06/2015
This review was collected via phone interview by Customer Research Inc.
Robert said there were no problems during the repair and he was kept informed during the process. It was a much easier experience than what he had expected.
Category: Collision
Service Date: 02/25/2015
Review Created: 03/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Aloysius R. in Virginia on 03/05/2015
Aloysius said every time he uses this business his vehicle comes out perfect and they do what they promise.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Bella M. in Virginia on 03/04/2015
Bella said the work was completed in three days, which is what they told her. It was quick and reasonable.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Sunil N. in Virginia on 03/04/2015
Sunil said the business was very responsive and prompt. The business had to revise the estimate that was made by the insurance company because they found additional damage. He really enjoyed getting updates by text. His vehicle was ready earlier than promised.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Aleia T. in Virginia on 03/03/2015
Aleia said this business followed up with her constantly and they explained everything. They waited an hour after closing hours for her, which she appreciated. She has not been able to analyze her vehicle since she got it back because of snowy weather. They delayed her vehicle by four days because they found additional damage and had to wait a week for her insurance company to estimate the damages.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 3rating 3rating 3rating 3rating 3
Recommended?
Yes
Verified by SureCritic
Andrew P. in Virginia on 03/03/2015
Andrew said the job the business did looked good, but it was about $300 more than other estimates he got. He never had any communication with the business.
Category: Collision
Service Date: 02/28/2015
Review Created: 03/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Francis K. in Virginia on 03/03/2015
Francis said he was very satisfied with the service the business provided. He has used this business before and he likes them. Henry was very good.
Category: Collision
Service Date: 02/26/2015
Review Created: 03/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Thomas B. in Virginia on 02/27/2015
Spoke with Jeffrey's wife. She said the business gave her quality service in a timely manner and they had a nice waiting area.
Category: Collision
Service Date: 02/19/2015
Review Created: 02/27/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
James P. in Virginia on 02/27/2015
James said this business got him in easily. They got the work done quickly and updated him with text messages. They worked with the insurance company and made it easy on him.
Category: Collision
Service Date: 02/23/2015
Review Created: 02/27/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Mildy B. in Virginia on 02/26/2015
Mildy said this experience was quick and easy. She was happy with the vehicle afterwards.
Category: Collision
Service Date: 02/23/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
John W. in Virginia on 02/26/2015
John said this business took three days to repair the bumper of his vehicle, which was an awfully long time for that type of repair. They always do a good job but it took a little longer than he was hoping. He is a very satisfied customer.
Category: Collision
Service Date: 02/19/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Victoria J. in Virginia on 02/25/2015
Victoria said the business finished the repairs before schedule and she really enjoyed the email repair status updates.
Category: Collision
Service Date: 02/16/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 101 - 120 of 1323 in total
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