BMW of Fairfax Body Shop


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review 8 months ago

Review for BMW of Fairfax Body Shop
Dat N. on 08/25/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dat said this business had good customer service, but sloppy clean up. He mentioned he looked under the vehicle yesterday and noticed leftover tape and stickers on his replaced exhaust system. He was dissatisfied that the business did not fully clean up and remove the repair materials from his vehicle prior to pick up. He also mentioned the business had his vehicle two to three weeks and parked it under a tree on the lot during the experience, and he was dissatisfied that the business did not clean up the leaves and tree debris left in the crevices of his doors and hood prior to pick up.
Category: Collision
Service Date: 08/21/2012
Review Created: 08/25/2012
This review was collected via phone interview by Customer Research Inc.