Review for BMW of Fairfax Body Shop
Jeff S. on 11/24/2012
Jeff said one of the panels was sticking out a little that the manager took back to have it corrected before releasing the vehicle to him. He said they asked him if there were other scratches besides the main scratch, they could fix, while the vehicle is in their possession. He stated they fixed the original scratch and when he pointed the others out that they didn't do they put some touch up paint over it. He specified he called them on the day the vehicle was supposed to be ready and that they never called or communicated with him.
Service Date: 11/15/2012
Review Created: 11/24/2012
This review was collected via phone interview by Customer Research Inc.