Review for BMW of Fairfax Body Shop
Ramin E. on 09/14/2011
Ramin said he is very upset because he dropped his vehicle off and he was called a few hours later and told what was wrong with the vehicle. The next day he went to pick it up he was told they could not find his vehicle after looking around it was parked in the back in the open on the lot. They had taken off the top and there's a hole in the trunk. It had rained all night and now his sound system is messed up, all of his clothes, running shoes and lot of important files were also ruined. They saw him getting a bag for all of his stuff that was in his trunk and they would not take responsibility for anything. They tried to make it like it was his fault which it was not so he will not recommend this place of business to anyone. He was not happy with the communication because they're not taking care of the problem and he hasn't heard from anyone as of yet.
Service Date: 08/26/2011
Review Created: 09/14/2011