BMW of Fairfax Body Shop


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review 8 months ago

Review for BMW of Fairfax Body Shop
Srdjan M. on 04/11/2014
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Srdjan said they took too long to complete the job. He saw a tire which was flat and the interior of his vehicle wasn't cleaned. He is unsure if he is satisfied with the quality of work. The work took about three weeks longer and the reason for the delay was due to getting parts. He was not satisfied with the way he was treated because they did not know when it was going to be done and they ordered wrong parts. He is unsure if he is satisfied with the communication. He would not recommend the business for the reasons mentioned.
Category: Collision
Service Date: 03/28/2014
Review Created: 04/11/2014
This review was collected via phone interview by Customer Research Inc.