Baltimore, MD 21211
45.6 miles away
"Emma said they did a great job and they were really honest."
Review for BMW of Fairfax Body Shop
Srdjan M. on 04/11/2014
Srdjan said they took too long to complete the job. He saw a tire which was flat and the interior of his vehicle wasn't cleaned. He is unsure if he is satisfied with the quality of work. The work took about three weeks longer and the reason for the delay was due to getting parts. He was not satisfied with the way he was treated because they did not know when it was going to be done and they ordered wrong parts. He is unsure if he is satisfied with the communication. He would not recommend the business for the reasons mentioned.
Service Date: 03/28/2014
Review Created: 04/11/2014
This review was collected via phone interview by Customer Research Inc.