BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review 6 months ago

Review for BMW of Fairfax Body Shop
Sheraz S. on 08/14/2014
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Sheraz said the business work is good, however they are not organized. He said the communication was not good, he had to keep calling to see when his vehicle would be ready. When he called they gave him a different day, it actually took 3 to 4 weeks for him to get his vehicle. He said the back light was not installed properly. He said the mud guard on the passenger side was not repaired because it was not on the estimate. The manager said he never asked for an estimate, however the estimator did say that it would be fixed. He said a coworker recommended him to go to the business because he had better luck with the service. Sheraz said due to this experience he would not recommend them.
Category: Collision
Service Date: 08/08/2014
Review Created: 08/14/2014
This review was collected via phone interview by Customer Research Inc.