BMW of Fairfax Body Shop


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review 7 months ago

Review for BMW of Fairfax Body Shop
Courtney F. on 09/03/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Courtney said the work was great but the communication was not. He said he had to call the business for updates. He received the automated updates but if he wanted to speak to someone, he had to call the business. His vehicle was promised on July 3, 2014 but he did not get it until August 20, 2014. He said he knows there was one problem with a part but does not know why it was so delayed. He was not satisfied with the way he was treated for the reasons mentioned.
Category: Collision
Service Date: 08/29/2014
Review Created: 09/03/2014
This review was collected via phone interview by Customer Research Inc.