BMW of Fairfax Body Shop


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review 8 months ago

Review for BMW of Fairfax Body Shop
Salvatore A. on 11/04/2014
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Salvatore said he did not receive the level of service he is used to. He was not satisfied with their attitude about paying for the work up front without even seeing the vehicle first. He was somewhat satisfied with the staff because it was like going to a fast food restaurant. He was not satisfied with the communication because of the reasons mentioned. He would not recommend this business to others because of this experience. He would not go back to them.
Category: Collision
Service Date: 10/25/2014
Review Created: 11/04/2014
This review was collected via phone interview by Customer Research Inc.