Review for BMW of Fairfax Body Shop
Aziza N. on 06/01/2012
Aziza said that she has to take her vehicle back because it was not fixed correctly but she did not elaborate as to what parts were not repaired. She said that they told her it would take 1.5 weeks but her vehicle was there 18 days, and she was told it was the insurance company that was holding it up. They did not keep her informed as she had to call them to find out what was happenning. She said that someone hung up on her when she called. Aziza said that she goes there all the time and was not treated right this time. She will not recommend for the reasons stated.
Service Date: 05/25/2012
Review Created: 06/01/2012
This review was collected via phone interview by Customer Research Inc.