BMW of Fairfax Body Shop


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review 7 months ago

Review for BMW of Fairfax Body Shop
Bianca A. on 06/11/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bianca said the customer service was okay. She had to keep calling the business to find out about her vehicle. Her vehicle was 3 weeks late because the delivery of the door took longer than expected. She received text messages with a single line of text telling her that her vehicle is still being worked on. She would have preferred a person to call her and talk to her about her vehicle and is somewhat satisfied with the communication.
Category: Collision
Service Date: 05/24/2012
Review Created: 06/11/2012
This review was collected via phone interview by Customer Research Inc.