California Smog & Automotive Institute


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

800 Reviews

99% Would Recommend
Latest Review 10 days ago
Greg T. on 09/12/2017
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Greg said he likes the pool table in the waiting room.
Vehicle: Audi A4
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Barbara P. on 08/31/2017
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"Awesome service!!!"
The staff was the friendliest I've encountered in a long time. The young lady in the front office was training a coworker and she made sure the coworker was extremely professional in every way. I was very impressed. I cannot say enough about the service and I highly recommend CSAI.
Vehicle: Toyota Camry
Service Date: 08/29/2017
Review Created: 08/31/2017 05:32 PM
Pedro S. on 08/30/2017
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Pedro said his overall experience was good.
Vehicle: Ford F-150
Category: Service
Service Date: 08/29/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Hope S. on 08/28/2017
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Hope said the service took a while.
Vehicle: Toyota RAV4
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Jim W. on 08/25/2017
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Jim said they provided good service at this business. He stated he thinks their quality of work is good.
Vehicle: Lincoln Navigator
Category: Service
Service Date: 08/18/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Mario H. on 08/23/2017
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Mario said the staff is very honest with him, and tell him how long it will take. They text him back. He had a taillight that was messed up, and they fixed it. It went out again, so they fixed it again without a charge, because it was a wiring issue. He appreciates it. They are friendly, helpful, and do a great job.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 08/18/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Frederick H. on 08/19/2017
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"easy scheduling, great service"
It was easy to call and and schedule when I needed it. Work was done when they said it would be.
Vehicle: Toyota Camry
Service Date: 08/16/2017
Review Created: 08/19/2017 12:28 PM
Fernando L. on 08/17/2017
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Fernando said he was towed to this location as it's close to his house. When he was brought to the business he was helped instantly. Brittany was awesome. They texted him instead of calling since he was having phone issues. The staff was excellent, and it was beyond great service.
Vehicle: Honda Civic
Category: Service
Service Date: 08/08/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Carlos R. on 08/09/2017
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Carlos said the service was really good, the people were very helpful and professional.
Vehicle: Kia Forte
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Earl W. on 08/01/2017
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"Great shop"
I love this shop. Have dealt with them for last 5 years.
Vehicle: Lexus ES 350
Service Date: 07/31/2017
Review Created: 08/01/2017 05:16 PM
Louis M. on 07/31/2017
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Louis said he has used this business for a long time and they provided good work, and good customer service.
Vehicle: Mercedes-Benz C-Class
Category: Service
Service Date: 06/28/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Tyler H. on 07/31/2017
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Tyler said everybody was quick, snappy and up to date on what they needed to do.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/28/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Herman C. on 07/29/2017
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"Performance: "
CSAI performs is outstanding work, they're honest and their customer service is impeccable
Vehicle: Toyota Tundra
Service Date: 07/28/2017
Review Created: 07/29/2017 10:55 AM
Rodney K. on 07/25/2017
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Rodney said everyone was friendly and welcoming at the business. They took his vehicle in right away.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie W. on 07/23/2017
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"Car Maintenance "
Professional, honest, get reapers done in a timely matter and awesome customer service.
Vehicle: Ford Expedition
Service Date: 07/21/2017
Review Created: 07/23/2017 07:52 AM
Louie S. on 07/23/2017
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Louie said it was nice, good, lovely service. The people at the business were very welcoming, friendly and kind.
Vehicle: Acura 3.2CL
Category: Service
Service Date: 07/19/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
Koby N. on 07/22/2017
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Koby said this was a good facility, they were really kind and the whole thing went smoothly.
Vehicle: Lexus IS 300
Category: Service
Service Date: 06/26/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Abeba H. on 07/15/2017
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Abeba said he is satisfied with the work this business did, and the people there are very nice.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/13/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Cristobal A. on 07/14/2017
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"very close to where i live. down the street actually. keeps you inform about everything that is to know about you're vehicle being safe to drive. "
never had a problem with there service. i get treated like first class. all the work they've done as far as mechanics is excellent they let you know whats the problem before they tackle it and the price is not to bad. its a great place to bring you're vehicle for inspection and service.
Vehicle: Jeep Grand Cherokee
Service Date: 07/12/2017
Review Created: 07/14/2017 10:56 AM
Eric B. on 07/13/2017
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Eric said this business got everything done in a timely manner.
Vehicle: Toyota Pickup
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 800 in total