ReScore Reviews™ (44)

ReScore
Overall Rating 4.2045418/5Overall Rating 4.2045418/5Overall Rating 4.2045418/5Overall Rating 4.2045418/5rating 4.2045418
Original
Overall Rating 2.5227277/5Overall Rating 2.5227277/5rating 2.5227277rating 2.5227277rating 2.5227277
90% Would Recommend
100% Business Response
Latest Review 1 day ago
LOUIS C. on 08/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Helpful, caring, clean, informs you of progress. "
A great service department ! Service tech's are very attentive to clients and their vehicles needs.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/20/2017 06:42 AM
Lorrie W. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Location "
Much better time wise this visit
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/19/2017 07:07 PM
Verified Customer on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Fast & friendly.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/19/2017 01:17 PM
Callen L. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Everyone was very friendly and service was done in a timely manner
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/18/2017 06:25 PM
Terrence T. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They listen to the customer "
Terry
T
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 05:40 PM
Glenn R. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kudos to Werner"
Werner takes care of their customers and cars with expertise and friendliness. I am always more than satisfied with my experiences.
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 09:59 AM
Peggy T. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The professionalism of the staff and the fact that they actually know what they are doing."
Excellent staff! The best automobile establishment I have ever had the pleasure of buying and servicing my vehicle.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 07:02 AM
Lisa R. at Werner Hyundai responded on 08/19/2017

thank you for your survey. I hope we can continue to take care
of your vehicle and your visits are always pleasant

Daniel B. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Werner Hyundai Service Dept. Rising to the Stature the Genesis Deserves"
As previous owners of "luxury" sedans, we are repeat Genesis sedan owners -- our only hesitation from a third purchase was the inconsistent quality of the local service dept.
Mr. Phillip Holland gives us new hope. On recent service visits for our two vehicles, we were impressed by Mr. Holland's professionalism, courtesy and the respect he displayed for our time. We appreciate the improvement!
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 08/18/2017 06:01 AM
Stephen B. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"my thoughts"
great cars, great value, great service, and friendly folk...no high pressure sales here.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 06:01 PM
Kathryn S. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"W H - What's Not to Love ?"
The people are the factor that put this dealership at the top of my list for a return visit and purchase of my first brand new automobile! Besides the location, lovely building, customer snacks, coffee, water, and the bathroom design, there are tvs and music all around.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 05:51 PM
Mohamed T. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Excellent
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 01:11 PM
Hiram R. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people."
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 02:57 AM
Martha H. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Continued Great Service"
There haven't been too many times in my life that I could honestly say I enjoyed a visit for vehicle service. But, Werner is changing my view and my expectations. Good job! This service visit was possibly the fastest yet, and included an extra recall repair. I remain impressed!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 01:14 PM
Lisa R. at Werner Hyundai responded on 08/16/2017

thank you for the review. hope to continue to be your service
advisor and keep given you good service.

Linda G. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sales and service are great!"
I am on my third Hyundai, the last 2 of which were leased here. Service department seems greatly improved since they moved to their new facility.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 10:36 AM
Verified Customer on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall service "
Although i.e. was an exceptionally busy day my car was repaired in the time promised when I made the appointment.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/14/2017 08:04 PM
Debra S. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful staff"
Great service in a timely manner.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/14/2017 09:18 AM
Verified Customer on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Marcus coordinated everything and made syre the repair was perfect."
Thanks to Marcus, everything was great.
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/14/2017 07:46 AM
Benton D. on 08/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service department "
They where curiosity and got it done in a timely manner other than a few minor details I was satisfied
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/13/2017 10:14 AM
Jeanie C. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love my SantFe. They take great care of my vehicle."
Great work every time.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/12/2017 05:27 PM
David K. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Looking forward to the next service visit"
The new facility at Werner is great. The waiting area makes the wait less painful. Wifi, Starbucks coffee, Krispy Kreme donuts, and tv made my time there go by quickly while they performed scheduled maintenance on my Sonata.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/10/2017 02:07 PM
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