Thanks for the good grade!
Yes, we had hoped the job to go faster also. That problem with the "custom" A/C bracket that had damaged the pulley was completely unexpected by any of us.
Hope everything is running great for you.
See you next time!
We're sorry that you feel that you were overcharged. Perhaps we did a poor job of explaining all that was involved in the repairs on your motorhome.
There is no labor guide to make estimates or quotes beforehand on motorhomes. In this type of situation, we are restricted to actual time plus required parts.
As you know, the manufacturer of you motorhome is no longer in business and there is no current supplier for many of the parts. To locate a condensor fan, we had to get as much information as possible and compare it to units available today. Once we had a fan assembly that most closely matched the original, it still had to have custom mounting and be wired to the chassis wiring harness.
If you have other questions or would like to discuss the matter further, please feel free to contact us.
Thank you for responding to our review. We regret that your driver was not satisfied with the service received.
I have reviewed the service on your 1992 Peterbilt and spoken with the technician that performed the service. At the time the truck left our facility, the jake brakes were working normally during a test drive and all other requested repairs appeared to meet the drivers approval.
The driver appeared to be agitated due to the time required for the repairs and chose not to have all of the air leaks repaired due to time.
Please be aware that all of our repairs are guaranteed. If there is a concern, please contact us and we will correct any issues related to the original repairs.
If you would like a copy of the Invoice showing the repairs performed, or if you have any questions, I would be happy to talk with you.
Thank you again,
Garber Diesel Service