Gullo Toyota Collision Center Review from Michael W. in TX on 07/28/2011
Verified by SureCriticMichael W. in TX on 07/28/2011
Michael gave a 1 rating out of 5 for his satisfaction with his overall experience because besides being charged an extra day for a loaner vehicle, the work wasn't done satisfactory when he picked it up. It pertains to the front quarter panel which wasn't done right. He can still see the line of a dent. The reason he gives a 2 out of 10 rating regarding the quality of the repair is because he can still see the line of a dent. He was still charged an extra day for the loaner vehicle even though he was told this business would take care of the extra day. It took an extra day longer to get his vehicle back and he can still see the line of the dent. Even though they provided good service he wouldn't recommend this business to others because the loaner rental agreement was not met, also the time and distance traveled to and from this business.
Service Date: 06/16/2011
Review Created: 07/28/2011