Gustafson Brothers Inc

Reviews (1547)

rating 4.810617rating 4.810617rating 4.810617rating 4.810617rating 4.810617

Recommend?
99%

ReScore (1) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 3.0rating 3.0rating 3.0rating 3.0rating 3.0
Original

Hours of Operation

Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun closed
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
Latest Reviews for Gustafson Brothers Inc
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Dennis F. in California on 08/26/2014
Dennis said this business was good, they kept him in the loop with everything that was going on, they assisted him when he needed to get a vehicle, and he had a very good experience. He said he was very satisfied with the body and paint work performed on his vehicle. He said they returned his vehicle in a very clean condition. The staff there are nice people, he has been there many times, and nothing has changed. He said it was very nice working with them and he enjoyed it.
Category: Collision
Service Date: 07/03/2014
Review Created: 08/26/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Michael said he was really happy because it looked like nothing ever happened to his vehicle. It was as though it was never in an accident.
Category: Collision
Service Date: 07/30/2014
Review Created: 08/23/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Charles said this business did a great job and it was done quickly.
Category: Collision
Service Date: 07/30/2014
Review Created: 08/21/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Paulina said the work was perfect and the vehicle was even washed.
Category: Collision
Service Date: 07/12/2014
Review Created: 08/20/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Desiree said there is a dent on the side of the vehicle but it was not included in the quote by the insurance company.
Category: Collision
Service Date: 07/28/2014
Review Created: 08/20/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
John O. in California on 08/19/2014
John said he had no problems with this place of business. They were quick and they communicated with him about the repairs to his vehicle.
Category: Collision
Service Date: 07/03/2014
Review Created: 08/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Aya E. in California on 08/19/2014
Aya said they were really helpful and kept her updated. Her vehicle looked brand new and she was satisfied. They were very thorough and made repairing her vehicle easy.
Category: Collision
Service Date: 07/14/2014
Review Created: 08/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Alanna U. in California on 08/18/2014
Alanna said the staff was very professional and got the vehicle ready sooner than promised. The vehicle runs and looks great.
Category: Collision
Service Date: 07/01/2014
Review Created: 08/18/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Carole C. in California on 08/18/2014
Carole said she was very pleased.
Category: Collision
Service Date: 07/03/2014
Review Created: 08/18/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Diane C. in California on 08/18/2014
Diane said the communication was lacking a little bit.
Category: Collision
Service Date: 07/12/2014
Review Created: 08/18/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Leonel H. in California on 08/18/2014
Leonel said the facility treated him right, they kept him updated and did everything correctly. There were some scratches in the paint on the spoiler that weren't there before but overall it is fine. It took the facility almost 2 weeks to complete the repairs and he would have preferred just one week. He chose not to elaborate if the vehicle was ready in a timely manner.
Category: Collision
Service Date: 07/03/2014
Review Created: 08/18/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Christy said this business provides great service. Cathy goes above and beyond to satisfy all her service repair needs.
Category: Collision
Service Date: 07/16/2014
Review Created: 08/16/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Lance J. in California on 08/16/2014
Lance said they were always very informative about the process and did a good job on the vehicle.
Category: Collision
Service Date: 07/26/2014
Review Created: 08/16/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Cindy A. in California on 08/16/2014
Cindy said this business was pleasant and they kept her informed.
Category: Collision
Service Date: 07/01/2014
Review Created: 08/16/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Zavan K. in California on 08/16/2014
Zavan said he has been going to this business for over 20 years and he is very happy with his service.
Category: Collision
Service Date: 07/25/2014
Review Created: 08/16/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Marisa T. in California on 08/15/2014
Marisa said even though she got her vehicle back a day early, she would have liked to have had it back quicker, but she does not know if they could have had it ready sooner . Even though they are courteous and friendly, she said she hopes they strive to keep the personal friendliness and courtesy they had when they were a smaller business, adding this business is not the same place it was when they were smaller.
Category: Collision
Service Date: 07/21/2014
Review Created: 08/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Martha C. in California on 08/15/2014
Martha said they did a great job and they were nice. She had no problems with them.
Category: Collision
Service Date: 07/05/2014
Review Created: 08/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Dawn R. in California on 08/15/2014
Dawn said the paint job has an orange peel texture to it. For this reason, she is not totally satisfied with the paint work. There was over spray on the windshield and greasy hand prints on the interior. The ladies at the front desk and the one doing the estimate were amazing. She is not taking the vehicle back because she does not want to pay additional money for the rental vehicle.
Category: Collision
Service Date: 07/12/2014
Review Created: 08/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Duane M. in California on 08/15/2014
Duane said they did a great job and there was no paint work.
Category: Collision
Service Date: 07/10/2014
Review Created: 08/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Ashley R. in California on 08/15/2014
Ashley said the facility always does a great job for her.
Category: Collision
Service Date: 07/23/2014
Review Created: 08/15/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1547 in total
0 out of 5


Click a star to enter your rating. 5 stars is the highest.
What makes the place so great (or not) in just a few words.
format mm/dd/yyyy
About You
We only ever display the first letter of your last name.
Your email address is never published on our website. This is for verfication purposes.
By clicking on the button, you agree to the Terms of Service
Send a Message