Gustafson Brothers Inc

Reviews (1442)

rating 4.80888rating 4.80888rating 4.80888rating 4.80888rating 4.80888

Recommend?
99%

ReScore (1) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 3.0rating 3.0rating 3.0rating 3.0rating 3.0
Original

Hours of Operation

Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun closed
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
Latest Reviews for Gustafson Brothers Inc
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Don D. in California on 04/11/2014
Don said the service was good and Kathy was great.
Category: Collision
Service Date: 04/01/2014
Review Created: 04/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
David T. in California on 04/10/2014
Spoke with Mary. She said she received great customer service. The employees were helpful and were great at explaining things to her. She got her vehicle back a day early. She wanted to thank the employees at the front office.
Category: Collision
Service Date: 03/27/2014
Review Created: 04/10/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Bob K. in California on 04/08/2014
Bob said there was a concern with the repair that has not been answered yet.
Category: Collision
Service Date: 03/28/2014
Review Created: 04/08/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Spoke with Daniel. He said this business did a good job.
Category: Collision
Service Date: 03/28/2014
Review Created: 04/07/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Nicholas said this business did a good job. There was no paint work performed. His vehicle was delayed an extra day and they did not give him a reason why.
Category: Collision
Service Date: 03/28/2014
Review Created: 04/07/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Lori S. in California on 04/07/2014
Spoke with Alex. He said the repair was done very well. The only thing is that it took a while for the repairs to begin. There was a miscommunication between the insurance company and the business. No one followed through.
Category: Collision
Service Date: 03/07/2014
Review Created: 04/07/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Kurt O. in California on 04/01/2014
Spoke with Manuel. He said they were completely satisfied. He will definitely go back to this business for service.
Category: Collision
Service Date: 03/19/2014
Review Created: 04/01/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Ronald B. in California on 03/31/2014
Ronald said everything worked out well.
Category: Collision
Service Date: 03/07/2014
Review Created: 03/31/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Clint P. in California on 03/31/2014
Spoke with Marlene. She said they did a good job and they kept her informed on everything.
Category: Collision
Service Date: 03/10/2014
Review Created: 03/31/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Spoke with Alex. She said they did a good job.
Category: Collision
Service Date: 03/17/2014
Review Created: 03/31/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Fang S. in California on 03/28/2014
Spoke work Eric. He said his repair was pretty good.
Category: Collision
Service Date: 03/05/2014
Review Created: 03/28/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Adolph C. in California on 03/28/2014
Spoke with Margaret. She said they are very polite and fast.
Category: Collision
Service Date: 03/17/2014
Review Created: 03/28/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Ashley R. in California on 03/27/2014
Ashley said they were prompt and fixed her vehicle nicely. The business provided her with a loaner vehicle.
Category: Collision
Service Date: 03/06/2014
Review Created: 03/27/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Don S. in California on 03/26/2014
Don said they did an excellent job and his vehicle looks like new.
Category: Collision
Service Date: 03/17/2014
Review Created: 03/26/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Sandra B. in California on 03/26/2014
Sandra said this business does a good job and they keep her informed.
Category: Collision
Service Date: 03/20/2014
Review Created: 03/26/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Marco G. in California on 03/25/2014
Marco said the business did a great job and he was extremely satisfied. They even had his vehicle done early. Kathy and Eduardo were very professional and friendly. He is going to recommend this facility to all his friends and family.
Category: Collision
Service Date: 03/11/2014
Review Created: 03/25/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Audra M. in California on 03/25/2014
Audra said she appreciated the customer service and that the representative was available to speak with her.
Category: Collision
Service Date: 03/13/2014
Review Created: 03/25/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Thomas C. in California on 03/25/2014
Thomas said his estimator at this business has really amazing service and always kept in contact with him during the repairs. He said he will always recommend them and will never go anywhere else.
Category: Collision
Service Date: 03/10/2014
Review Created: 03/25/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Amy K. in California on 03/25/2014
Amy said the service was good.
Category: Collision
Service Date: 03/12/2014
Review Created: 03/25/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Arthur P. in California on 03/21/2014
Spoke with Rose. She said they made sure the vehicle was fixed correctly and they dealt with the insurance company. They were very courteous and prompt, and they did a good job.
Category: Collision
Service Date: 03/06/2014
Review Created: 03/21/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1442 in total
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