Gustafson Brothers Inc

Reviews (1659)

rating 4.8146769rating 4.8146769rating 4.8146769rating 4.8146769rating 4.8146769

Recommend?
99%

ReScore (1) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 3.0rating 3.0rating 3.0rating 3.0rating 3.0
Original

Hours of Operation

Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun closed
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
Latest Reviews for Gustafson Brothers Inc
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Sobiya A. in California on 12/15/2014
Sobiya said she had a pleasant experience at this business. She had follow up herself on several things. She was unsure if they finished the repairs in a timely manner because it took two weeks longer than expected. It was not their fault because they had trouble finding a person to do an estimate for the repairs. The parts did not come in on time and they had to find a different way to do the repair.
Category: Collision
Service Date: 11/19/2014
Review Created: 12/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Fernando said the business gets everything done in a timely manner, they are professional and they gave him an overall great experience.
Category: Collision
Service Date: 11/21/2014
Review Created: 12/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Tania S. in California on 12/15/2014
Tania said their customer service and everything was just perfect and professional.
Category: Collision
Service Date: 11/06/2014
Review Created: 12/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Steve B. in California on 12/12/2014
Steve said everything was good and he had a great experience. He would return if needed.
Category: Collision
Service Date: 11/06/2014
Review Created: 12/12/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Hajer L. in California on 12/11/2014
Hajer said the business is close to her home. She found out about the business on the internet.
Category: Collision
Service Date: 11/18/2014
Review Created: 12/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Desiree said this business is very kind. They did what they said they were going to do and the repair came out good.
Category: Collision
Service Date: 11/24/2014
Review Created: 12/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Greg H. in California on 12/11/2014
Greg said the customer service was excellent, he had no issues with his vehicle and the service was prompt.
Category: Collision
Service Date: 11/15/2014
Review Created: 12/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Sarah C. in California on 12/11/2014
Sarah said this business was helpful and friendly. She found this business on Yelp.
Category: Collision
Service Date: 11/10/2014
Review Created: 12/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Brad L. in California on 12/11/2014
Brad said Danny answered all his questions. The business was great and the people were amazing.
Category: Collision
Service Date: 11/20/2014
Review Created: 12/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Katherine said this business is helpful and does a good job.
Category: Collision
Service Date: 11/03/2014
Review Created: 12/10/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
John S. in California on 12/10/2014
John said everyone was very friendly and the vehicle was ready on time. He was happy with the repair but he now has a rattle coming from the front right side. He will try to take it back sometime in the future at his convenience.
Category: Collision
Service Date: 11/13/2014
Review Created: 12/10/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Alfred M. in California on 12/10/2014
Alfred said the business was able to do everything he requested in a timely manner. They did a great job. The vehicle was delayed by three days because of the insurance company.
Category: Collision
Service Date: 11/19/2014
Review Created: 12/10/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Gary V. in California on 12/10/2014
Gary said this business was quick and honest, and they charged him less than they estimated. They did a perfect job on the repairs. They run a nice facility and he has already recommended them to others.
Category: Collision
Service Date: 11/05/2014
Review Created: 12/10/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Michael said he is satisfied with the work.
Category: Collision
Service Date: 11/06/2014
Review Created: 12/10/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Mark W. in California on 12/10/2014
Mark said they were easy to deal with. Julie was really helpful when they checked out the vehicle. He said he felt they were honest and did not do things he did not want done. He stated to his knowledge, there was no paint work done.
Category: Collision
Service Date: 11/26/2014
Review Created: 12/10/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Joanne R. in California on 12/09/2014
Joanne said they always do an A-plus job on the repairs and she believes that they are the best in Orange County.
Category: Collision
Service Date: 11/17/2014
Review Created: 12/09/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Mark G. in California on 12/09/2014
Mark said the business did everything to meet his expectations.
Category: Collision
Service Date: 11/20/2014
Review Created: 12/09/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Thomas R. in California on 12/09/2014
Spoke with Jean. She said she was very happy with the service, the owner and everyone at the front desk.
Category: Collision
Service Date: 11/28/2014
Review Created: 12/09/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Brian T. in California on 12/09/2014
Brian said this business was very helpful and great. His vehicle was done on time and he is satisfied with them.
Category: Collision
Service Date: 11/06/2014
Review Created: 12/09/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Ceaira C. in California on 12/09/2014
Ceaira said everyone was nice and helpful. She did have to take the vehicle back three times to have issues resolved and is taking it back again tomorrow. After paying $3500, the vehicle was making a blender like sound, so she took it back. The business found that the air conditioning and some other issues were causing the noise. She paid an additional $1800 on the second visit. The vehicle again began making a strange noise, so she brought it back a third time. Now, she has to wait for the parts to arrive to have this issue resolved. She used Google to find the business and chose the business that had the most stars.
Category: Collision
Service Date: 11/18/2014
Review Created: 12/09/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1659 in total
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