Gustafson Brothers Inc

Reviews (1517)

rating 4.8100259rating 4.8100259rating 4.8100259rating 4.8100259rating 4.8100259

Recommend?
99%

ReScore (1) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 3.0rating 3.0rating 3.0rating 3.0rating 3.0
Original

Hours of Operation

Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun closed
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
Latest Reviews for Gustafson Brothers Inc
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Kathleen said they have always done a great job.
Category: Collision
Service Date: 06/28/2014
Review Created: 07/25/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Casey R. in California on 07/23/2014
Casey said he heard about this business through the internet.
Category: Collision
Service Date: 06/06/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Rudy P. in California on 07/23/2014
Rudy said the business was in really good order and offered good customer service. The vehicle had a spot on the driver side of the door and he was offered a free car wash.
Category: Collision
Service Date: 06/13/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Miguel G. in California on 07/22/2014
Miguel said the service was good.
Category: Collision
Service Date: 06/18/2014
Review Created: 07/22/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Karen M. in California on 07/22/2014
Karen said she had to wait a couple of extra days for her vehicle because someone messed up the work the first time. She had to take her vehicle back a second time. They had to redo the fender because the part had a defect. She was impressed with them because they were very friendly and professional.
Category: Collision
Service Date: 06/26/2014
Review Created: 07/22/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Rachel F. in California on 07/21/2014
Rachel said the customer service was excellent. She mentioned she just washed her vehicle yesterday and it seems as if the paint is peeling.
Category: Collision
Service Date: 05/21/2014
Review Created: 07/21/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Susan S. in California on 07/21/2014
Susan said this business always does a great job.
Category: Collision
Service Date: 06/10/2014
Review Created: 07/21/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Zaven K. in California on 07/21/2014
Zaven said this business is the greatest and he has been using them for 20 years.
Category: Collision
Service Date: 06/06/2014
Review Created: 07/21/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Vicky J. in California on 07/21/2014
Vicky said she liked the excellent service this business provides.
Category: Collision
Service Date: 06/13/2014
Review Created: 07/21/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Keith L. in California on 07/19/2014
Keith said the business did pretty well except that they did sloppy work on the paint. They painted over a light and overlooked it.
Category: Collision
Service Date: 06/13/2014
Review Created: 07/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jake G. in California on 07/19/2014
Jake said he did not have any problems. Everybody was nice and the repairs were done on time.
Category: Collision
Service Date: 06/10/2014
Review Created: 07/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Shawnee said they did a great job.
Category: Collision
Service Date: 06/25/2014
Review Created: 07/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jim A. in California on 07/19/2014
Spoke with Linda. She said the business did a good job with the repairs and met the promised time. She said she felt it was still a little long for what was being done.
Category: Collision
Service Date: 06/05/2014
Review Created: 07/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Reza R. in California on 07/19/2014
Reza said they were good. He has used the business several times. They are near his house.
Category: Collision
Service Date: 06/26/2014
Review Created: 07/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Trevor P. in California on 07/19/2014
Trevor said the service at this business was really nice and they helped out. They did a good job on his vehicle. He was very satisfied with the courtesy and professionalism of the personnel.
Category: Collision
Service Date: 06/18/2014
Review Created: 07/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Juan R. in California on 07/19/2014
Spoke with Juanita. She said there were no issues and the communication was good by email and by phone. The customer service was fantastic and the business has a positive attitude.
Category: Collision
Service Date: 06/24/2014
Review Created: 07/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Van C. in California on 07/19/2014
Van said this business was good. They have good coffee. Crystal was very professional.
Category: Collision
Service Date: 06/24/2014
Review Created: 07/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Matthew said he had a great experience and they were really helpful.
Category: Collision
Service Date: 06/26/2014
Review Created: 07/19/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Daniel B. in California on 07/18/2014
Daniel said he was completely satisfied.
Category: Collision
Service Date: 06/06/2014
Review Created: 07/18/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Norman M. in California on 07/18/2014
Norman said his vehicle took two days longer than he was told due to a wrong part being ordered. He said they did not do another unspecified job that they were supposed to do.
Category: Collision
Service Date: 06/06/2014
Review Created: 07/18/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1517 in total
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