Larry H. Miller Hyundai Spokane


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

616 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 3.1428557/5Overall Rating 3.1428557/5Overall Rating 3.1428557/5rating 3.1428557rating 3.1428557
Original
Overall Rating 2.71429/5Overall Rating 2.71429/5rating 2.71429rating 2.71429rating 2.71429
93% Would Recommend
92% Business Response
Latest Review about 23 hours ago
Verified Customer on 08/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"need a cleaner waiting room"
yes
Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/22/2017 08:29 AM
Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Beyond expectations (or that which was projected)"
A recall service that service said would take several hours...and it only took an hour. I was just getting started on a "good book" and they called me....almost disappointing :-)
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 12:41 PM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 08/22/2017

Thank you for using our service department here at Larry H. Miller Hyundai Spokane Valley. We are very thankful for the perfect rating! Let us know what we can help you with in the future!

Justin Seelnacht
Service Manager
509-944-3651
Richard L. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Excellent service completed as promised.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/21/2017 05:19 AM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 08/21/2017

Thank you for using our service department here at Larry H. Miller Hyundai Spokane Valley. We are very thankful for the perfect rating! Let us know what we can help you with in the future!

Justin Seelnacht
Service Manager
509-944-3651
Kathleen S. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kathee"
Friendly and competent
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/20/2017 10:50 PM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 08/21/2017

Thank you for using our service department here at Larry H. Miller Hyundai Spokane Valley. We are very thankful for the perfect rating! Let us know what we can help you with in the future!

Justin Seelnacht
Service Manager
509-944-3651
Alan W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good communication."
Yes
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 03:58 PM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 08/21/2017

Thank you for using our service department here at Larry H. Miller Hyundai Spokane Valley. We are very thankful for the perfect rating! Let us know what we can help you with in the future!

Justin Seelnacht
Service Manager
509-944-3651
Amanda R. on 08/18/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I do not trust Hundai but Chris in service has gone above and beyond to improve my experience! Thank you Chris "
Hundai has never exceeded my expectations. Prior to this visit when I brought my car in for a service they wanted to give me an estimate on my car. I consented. When the estimate was low and I was shown other vehicles I said No I was not interested in selling my car and the offer was too low. The girl told me I was mean by this girl for saying NO. No way will I buy another car from Hundai!
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 08:24 AM
Steve D. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff and service"
Always met with friendly, helpful staff..
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/18/2017 06:50 AM
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Yes it can."
Good customer PR and competent mechanics.
Vehicle: 2011 Hyundai Equus
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 04:51 PM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 08/17/2017

Thank you! We stride on being the best from start to finish!

Justin Seelnacht
Service Manager
509-944-3651
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Courteous and thorough.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 04:44 PM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 08/17/2017

Thank you for the perfect score! We do every thing we can from start to finish to be the best in the business!

Justin Seelnacht
Service Manager
509-944-3651
AMANDA F. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Customer service is always great!!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 11:46 AM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 08/17/2017

Thank you!
Us at Larry H. Miller Hyundai are happy to hear we gave you excellent service! 

Justin Seelnacht
Service Manager
509-944-3651
Judith G. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice friendly people to deal with."
Everyone we deal with are easy to work with. We also purchased our Santa Fe at Larry H. Miller. It would be nice if they washed your car after service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/17/2017 09:13 AM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 08/17/2017

Thank you for the perfect score! Us at Larry H. Miller Hyundai Strive to be the best in the business!

Justin Seelnacht
Service Manager
509-944-3651
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
LHM has always been very good with their service and I will continue to have them take care of my car needs.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 04:51 PM
Verified Customer on 08/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service"
Concerned about customers
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 07:17 PM
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil and engine service"
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 06:25 PM
EDWARD J. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Great price for Oil change, glad to hear we can use the special in other states for the buy 3 oil changes at a discount price. Just wish this dealership could wash the car, maybe offer a car was ticket!!!!!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 01:20 PM
Wesley H. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduled Maintenance"
Everyone treated me in an excellent manner.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/11/2017 11:33 AM
James S. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/A"
N/A
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 02:12 PM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 08/10/2017

Thank you for the perfect score! We look forward to serving your vehicle needs in the future!

Justin Seelnacht
Service Manager
509-944-3651
Robert P. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service "
every thing went very well great people , great service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 05:54 PM
Deanna L. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Very Efficient Staff"
I have been buying the Hyundai brand for 17 years and I will never go anywhere else. The staff makes your car buying experience incredible.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/09/2017 05:53 PM
Thomas T. ReScore Review on 08/17/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"This is the review of service on August 4, 2017. "
I was very satisfied with my service, the pickup and delivery and the total time required. I was treated very well. Staff was friendly and helpful.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 03:44 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Customer"
Job was okay.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 03:44 PM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 08/15/2017

Hey re-score sent!

Justin Seelnacht
Service Manager
509-944-3651
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