Marin Express Lube & Diagnostic Center


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

491 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 9 days ago
JEFFREY H. on 10/14/2016
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"They do it right"
Have been coming here for many years. Never any problems. The staff is courteous and professional.
Vehicle: Toyota Highlander
Service Date: 10/12/2016
Review Created: 10/14/2016 08:47 PM
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 10/14/2016

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Victor J. on 10/14/2016
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Victor said he would recommend the business for service.
Vehicle: Ford Explorer
Category: Service
Service Date: 10/10/2016
Review Created: 10/14/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 10/14/2016

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

AMIRGHOLI G. on 10/08/2016
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"some metal around batteri stay .I said manyq time to check that but still there is think I have to show you guys to fixet"
always taking care good .thank you piter .windy and symon .
Vehicle: Nissan Xterra
Service Date: 10/06/2016
Review Created: 10/08/2016 11:12 AM
MARVIN B. ReScore Review on 10/05/2016
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Management cares about its customers "
I appreciate fact that the owner of Marin Express Lube responded to my complaint. After discussing the matter I feel confident that I will continue to do business with them. They truly care that every customer is satisfied with their service.
Vehicle: Lexus GS 300
Service Date: 10/03/2016
Review Created: 10/04/2016 08:57 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Extremely long wait time for oil/filter change because they did not have required air filter. "
Staff apologized for very long wait time. Said they would provide a "discount" if I returned to replace spark plugs. Why not discount for the current service which was very poor? The offer was insulting.
Vehicle: Lexus GS 300
Service Date: 10/03/2016
Review Created: 10/04/2016 08:57 PM
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 10/05/2016

We at Marin Express Lube and our staff apoligize for the time wait and the inconvenience. We know that you are a long time customer. We will be sending you a gift card in the mail to show our appreciation for your business and that we do care about our customers. Thanks again and hope you understand. Owner Peter Jizrawi.

Osmar M. on 10/04/2016
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Osmar said it was great.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/01/2016
Review Created: 10/04/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 10/05/2016

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube

Michael Y. on 10/04/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said they did a really quick and efficient job on his vehicle.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/01/2016
Review Created: 10/04/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 10/05/2016

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Kevin E. on 10/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said he loves the service. They do the job on time and under price.
Vehicle: BMW 330i
Category: Service
Service Date: 09/30/2016
Review Created: 10/03/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 10/04/2016

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

 

Pat B. on 09/21/2016
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Pat said the business provides great service.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 09/19/2016
Review Created: 09/21/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 09/22/2016

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Fernando R. on 09/17/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Fernando said the business did a good job.
Vehicle: Cadillac Escalade
Category: Service
Service Date: 09/14/2016
Review Created: 09/17/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 09/18/2016

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

 

MICHAEL P. on 09/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service "
My car was having power steering issues and needed new power steering unit. Marin Express Lube replaced it. They are a professional auto service business not just oil changes.
Thank you Marin Express Lube.
Vehicle: Cadillac DeVille
Service Date: 09/08/2016
Review Created: 09/10/2016 08:05 AM
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 09/10/2016

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

 

Kervens E. on 09/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kervens said the service was great and quick.
Vehicle: Toyota Yaris
Category: Service
Service Date: 09/01/2016
Review Created: 09/08/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 09/08/2016

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube

Charles G. on 09/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charles said the business is affordable, and the staff is professional and knowledgeable..
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/02/2016
Review Created: 09/07/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 09/08/2016

Hi Charles, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Michael S. on 08/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said this business was quick, clean and did a very good job. He is satisfied with the service and will be going back.
Vehicle: Mazda CX-9
Category: Service
Service Date: 08/16/2016
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 08/20/2016

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play
“YOU RIDE ON OUR REPUTATION”
Thank you,
Marin Express Lube

Luis R. on 08/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Luis said the business provided good and quick service. He was taken care of.
Vehicle: Subaru Forester
Category: Service
Service Date: 08/17/2016
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 08/20/2016

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play
“YOU RIDE ON OUR REPUTATION”
Thank you,
Marin Express Lube

Sonia W. on 08/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sonia said the business provided fast, helpful service.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/15/2016
Review Created: 08/18/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 08/20/2016

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play
“YOU RIDE ON OUR REPUTATION”
Thank you,
Marin Express Lube
Kevin C. on 08/12/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said the service he received at this business was great.
Vehicle: Dodge Durango
Category: Service
Service Date: 08/11/2016
Review Created: 08/12/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 08/15/2016

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play
“YOU RIDE ON OUR REPUTATION”
Thank you,
Marin Express Lube

James N. on 08/12/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
James said he felt he was being pressured to buy things he didn't need.
Vehicle: Ford Ranger
Category: Service
Service Date: 08/12/2016
Review Created: 08/12/2016
This review was collected via phone interview by Customer Research Inc.
John C. on 08/09/2016
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Spoke with John's wife. She said the business was polite, clean and had good advice for her husband's vehicle.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 08/05/2016
Review Created: 08/09/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 08/10/2016

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play
“YOU RIDE ON OUR REPUTATION
Thank you,
Marin Express Lube

Gina L. on 07/30/2016
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Spoke with Shawn. He said this business did a good job.
Vehicle: Mazda Protege
Category: Service
Service Date: 07/27/2016
Review Created: 07/30/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 08/02/2016

Hello Gina, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website specials, and download our smart phone app to received phone app specials.
Thank you,
Marin Express Lube
SHELLEY A. on 07/29/2016
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"Customer Service"
Friendly, professional, quick and they do great work
Vehicle: Hyundai Santa Fe
Service Date: 07/27/2016
Review Created: 07/29/2016 06:14 PM
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 07/30/2016
Hello Shelley, we want to thank you for beng our loyal coutomer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specails.
Thank you,
Marin Express Lube
Displaying Review 81 - 100 of 491 in total