Martin Swanty Hyundai


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

638 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 1.83333/5rating 1.83333rating 1.83333rating 1.83333rating 1.83333
97% Would Recommend
100% Business Response
Latest Review 1 day ago
Theresa B. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Joe Sirchia"
Mike is an excellent service advisor
The level of service I received from Martin Swanty Hyundai in Kingman is what makes me what to purchase a Hyundai as my next vehicle.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 03:06 PM
William G. at Martin Swanty Hyundai responded on 09/22/2017

Thank you for this survey

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place to do Business"
This is a great place to do business weather it's purchasing a Hyundai from Jake or having one serviced. Everyone is very friendly and very happy to help. Martin Swanty Hyundai has a great team.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 02:09 PM
William G. at Martin Swanty Hyundai responded on 09/20/2017

Thank you!!!!!

DONALD R. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Took me on time; completed as said. Thanks again!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 09:56 AM
William G. at Martin Swanty Hyundai responded on 09/20/2017

Thank you for your kind words and survey!!

ORA T. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very friendly personnel
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 09:49 AM
William G. at Martin Swanty Hyundai responded on 09/20/2017

Thank you for your kind words and survey!!

Christopher D. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service Department "
I have been a customer for over 10 years, I wouldn't go anywhere else. Bill Garvey always works with my schedule. I never feel pressured to have more done than is necessary. He gives me the knowledge I need to make good decisions.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 04:26 AM
William G. at Martin Swanty Hyundai responded on 09/20/2017

Thank you so very much for the kind words and great survey!!

Paul K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Excellent customer service, friendly, very personable. Was in and out as promised. That is why I get all my service from them as well as I have purchased 3 vehicles from this dealership.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 10:49 AM
Willie B H. at Martin Swanty Hyundai responded on 09/19/2017

Thank you so much. I will pass the good words on to the crew

MARILYN C. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliest Service Writers"
I recommend this Hyundai dealer location to anyone who likes a small town family like service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/19/2017 09:56 AM
William G. at Martin Swanty Hyundai responded on 09/19/2017

Thank you for your kind words and survey!!

MICHAEL S. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"convenient and friendly"
very good
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/18/2017 06:48 PM
William G. at Martin Swanty Hyundai responded on 09/19/2017

Thank you for this survey, please let us know what we need to change to earn 5 stars? We look forward to serving you again!

Jason R. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great appointment"
Just wanted to say I like how quickly my repair was taken care of service writer was awesome
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 01:59 PM
William G. at Martin Swanty Hyundai responded on 09/18/2017

Thank you for your kind words and survey!!

CHARLOTTE S. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service was excellent. Bill G kept us informed of the time frame for completion Vehicle was done in the time frame as told to me and the car was cleaned to perfection..
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 12:37 PM
William G. at Martin Swanty Hyundai responded on 09/13/2017

Thank you for these kind words and Awesome survey!!

John P. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Yes
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 09:51 AM
William G. at Martin Swanty Hyundai responded on 09/12/2017

Thank you for this survey!!

Linda H. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very friendly"
competent work
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/08/2017 01:11 PM
William G. at Martin Swanty Hyundai responded on 09/08/2017

Thank you for this survey!

William M. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ReCall"
Dropped the car off on Sunday night and it was ready to go when I got off work.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 09/05/2017 11:45 AM
William G. at Martin Swanty Hyundai responded on 09/05/2017

Thank you for this survey, we are glad to hear this!!

Phillip D. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Phillip Davis"
Mike listens toooo me, he actually talks to me as a person.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/05/2017 10:32 AM
Willie B H. at Martin Swanty Hyundai responded on 09/05/2017

Thank you so much for the good words. I will pass it on to Mike

Virginia C. on 09/01/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Tired of being threatened by service consultant!!!!!"
Will never purchase another Hyundai!!!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/01/2017 08:56 PM
Willie B H. at Martin Swanty Hyundai responded on 09/05/2017

I am very sorry to hear your story and how you feel about Bill. He tries to protect our customers and sometimes he can come across a little blunt.The main purpose of this survey is to rate the service you recieved. Was it done in a timely fashion. Was the repair done right the first time and such. If I send it back for a rescore could you please rate us on those things.Thanks for your time and I do hope to see you again. Willie

Deborah P. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Nice people, excellent service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/01/2017 04:32 PM
Willie B H. at Martin Swanty Hyundai responded on 09/01/2017

Thank you so much for the kind words. See ya next time

VICKI R. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness"
Everyone is always very friendly, courteous, and helpful.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/01/2017 03:55 PM
Willie B H. at Martin Swanty Hyundai responded on 09/01/2017

Thank you so much for the response.

Deborah K. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Notice-Santa Fe hood cable"
Friendly employees and prompt service
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/24/2017
Service Type: Repair
Review Created: 08/31/2017 03:47 PM
Willie B H. at Martin Swanty Hyundai responded on 08/31/2017

Thank you so much for thr great review

Linda M. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic customer service!!"
Great customer service. Knowledgeable. Professional. Friendly. On time.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 08/31/2017 09:39 AM
Willie B H. at Martin Swanty Hyundai responded on 08/31/2017

Thank you so much. See you next time

Richard M. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and friendly service"
I will go back for future issues and recommend you to others
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 08/31/2017 09:38 AM
Willie B H. at Martin Swanty Hyundai responded on 08/31/2017

Thank you so much. We look foward to serving all your future needs.

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