Review for Massey Cadillac Orlando Body Shop
Janas P. on 02/20/2013
Janas said she trusts them. They back her up. She knows they'll fix her vehicle with no grief. Mike took good care of her, is totally a professional, an absolute doll and the best. He kept her informed during the service of her vehicle and during the body work. He went over everything with a fine toothed comb with her. Her vehicle looked like new. She also had her vehicle detailed. They had damaged her wheel cover in cleaning her white walls during the repair. They took pictures of it. They will replace it. She had streaks in her bumper that she had asked them to take care of it. They didn't do either when they repaired her vehicle or when they did the detailing. Quality control should've caught this. She will have them take care of it when she gets the wheel cover. When she was leaving Mike said she needed some bling on her key chain, so he gave her a Cadillac emblem. She loves it She won't take her vehicle to any other place. They are the best.
Service Date: 02/16/2013
Review Created: 02/20/2013
This review was collected via phone interview by Customer Research Inc.