Massey Cadillac Orlando Body Shop


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

948 Reviews

96% Would Recommend
Latest Review 7 months ago

Review for Massey Cadillac Orlando Body Shop
Conroy D. on 12/17/2011
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Conroy said he could not give this business a higher rating because he was not given proper estimate information. He stated he was not completely satisfied with the quality of the repair because the part on his door where the window seal is connected to the door is not connected properly all of the way. He added his vehicle was ready about two days later than the original promise time due to an improper estimate and this business had to order additional parts for his repairs. He mentioned he was not completely satisfied with the thoroughness of the person that prepared his estimate because they provided him with wrong information but he would not elaborate. He said he would not recommend this business to others because of the previously stated issues.
Category: Collision
Service Date: 11/30/2011
Review Created: 12/17/2011
This review was collected via phone interview by Customer Research Inc.