Massey Cadillac Orlando Body Shop


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

948 Reviews

96% Would Recommend
Latest Review 7 months ago

Review for Massey Cadillac Orlando Body Shop
Shannon D. on 09/17/2013
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Shannon said Andre impressed her with his professionalism and he was very caring during the repair process. The vehicle was not ready for the first time she came to pick it up. It was inconvenient and she wasted over 90 minutes driving to the business and waiting for the personnel to find her vehicle before they told her it would not be ready that day. The repairs took three days longer than expected because of a detailing delay and when she picked her vehicle up it still had glass all over the interior. She would recommend the repair department, but not the detail department based on this experience.
Category: Collision
Service Date: 08/30/2013
Review Created: 09/17/2013
This review was collected via phone interview by Customer Research Inc.