Houston, TX 77024
7.6 miles away
Review for Momentum BMW Body Shop
Joshua T. on 02/05/2016
Spoke with Lisa. She said the customer service was lacking, she was never given a promise date, and she was never contacted. They didn't explain why the repair took 3 month. The repairs are impeccable, and she can not even tell anything had happened. The vehicle was drivable, when they took it there. After 30 days the insurance would no longer cover a rental, and with her son working 2 jobs to afford the vehicle, there was no money to pay for a rental.
Service Date: 01/26/2016
Review Created: 02/05/2016
This review was collected via phone interview by Customer Research Inc.