Houston, TX 77024
7.6 miles away
"Erick said everything with his experience at this business was okay. It took them a couple of days to..."
Review for Momentum BMW Body Shop
Greg R. on 04/01/2011
Greg said Aaron helped him out exceptionally well and went out of his way for him. He had an issue with the check he received from the insurance company because it was written out to him and Wells Fargo and when he presented it to Momentum BMW, they told him it had to be indorsed by the Wells Fargo main headquarters and had to drive 65 miles to have this done. He realizes this is not the facility's fault but it would have been helpful if they and the insurance company had better communication with the way the checks should be written and to inform the customer so he's aware to make sure of this.
Service Date: 03/28/2011
Review Created: 04/01/2011
This review was collected via phone interview by Customer Research Inc.