Houston, TX 77024
7.6 miles away
"Yelena said she was trying to get this business to follow up with her on other work she requested they..."
Review for Momentum BMW Body Shop
Ryan A. on 09/10/2011
Ryan said he would have rated the business higher on his overall experience if the vehicle wasn't a month later than promised. He was told the reasons for the delay was because they were waiting on parts. He was somewhat satisfied with the way he was kept adequately informed but he was the one who initiated the calls. The final charges came in $5000 more than the estimate so he wasn't completely satisfied with the thoroughness of the person that prepared the estimate. The business didn't follow up regarding the status of the vehicle therefore he wasn't satisfied with the communication. Because of these reasons he wouldn't recommend the business.
Service Date: 08/31/2011
Review Created: 09/10/2011