Houston, TX 77024
7.6 miles away
Review for Momentum BMW Body Shop
Brian L. on 01/28/2013
Brian said that he brought his 4 month old vehicle that was purchased off the lot in with 5 miles on it after a head on collision. He mentioned that when he got the vehicle back the entertainment system and two buttons that did work when the vehicle was brought in were no longer working. He added that Herman Harerra promised to call him back to provide a rental and to fix these issues but he has not heard anything yet. He stated that he was nice but did not fix the problems. He said that he is ready to call the management but would like them to call him before he takes legal action. He added that his wife is a lawyer. The vehicle was late and they kept giving him excuses. For these reasons, he won't recommend them.
Service Date: 12/31/2012
Review Created: 01/28/2013
This review was collected via phone interview by Customer Research Inc.