Houston, TX 77024
7.6 miles away
"Erick said everything with his experience at this business was okay. It took them a couple of days to..."
Review for Momentum BMW Body Shop
Marylou F. on 03/26/2013
Marylou said she found a new door dent when she brought the vehicle home from the business. She also said she left several messages at the business and it took over a week to get a call back. She stated the customer service is really bad and not friendly, also affecting the communication. When she returned and spoke with the manager they put paint on it and buffed it, but the dent is still there. She chose not to elaborate about the delay length. The staff was horrible and the receptionist wasn't good. She wouldn't recommend this business for these reasons.
Service Date: 03/19/2013
Review Created: 03/26/2013
This review was collected via phone interview by Customer Research Inc.