Momentum BMW Body Shop

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1831 Reviews

95% Would Recommend
Latest Review 6 months ago

Review for Momentum BMW Body Shop
Juan A. on 04/03/2013
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Juan said the customer service wasn't what it should be. He said the work took a week longer than promised and they told him it was because the insurance didn't complete the paperwork. He said the business didn't fax the paperwork as quickly as they should have. When the vehicle was returned to him, he told them there were two unmatched tires on the vehicle. He said the manager was offended, he didn't show concern for his problem and the issue was never resolved. He said he would not recommend this business to others based on this experience.
Category: Collision
Service Date: 03/29/2013
Review Created: 04/03/2013
This review was collected via phone interview by Customer Research Inc.