Houston, TX 77024
7.6 miles away
"Yelena said she was trying to get this business to follow up with her on other work she requested they..."
Review for Momentum BMW Body Shop
Chris F. on 07/01/2013
Chris said the business took too long to order the parts and to paint them. The business put on a tow hook cover but painted it white instead of black like the color of his vehicle. When he picked up the vehicle he asked the service representative to put on the cover because he could not get it on. He would have been satisfied if the representative would have offered to get an expert to put the piece on but he did not offer he just let him walk out without the piece attached to his vehicle. The tow hook cover is still sitting in his glove box. He has not followed up with the business since this visit. He would not recommend this business due to reasons mentioned.
Service Date: 06/19/2013
Review Created: 07/01/2013
This review was collected via phone interview by Customer Research Inc.