Houston, TX 77024
7.6 miles away
"Yelena said she was trying to get this business to follow up with her on other work she requested they..."
Review for Momentum BMW Body Shop
Candace W. on 02/25/2014
Candace said the vehicle was at the business six days before the repairs were started. The vehicle was not ready when promised. It was delayed three days because the business was backed up. This should have been communicated up front so the extra rental fees could have been avoided. The vehicle could have been dropped off later because it was drivable. They did not call her during the repair process.
Service Date: 02/19/2014
Review Created: 02/25/2014
This review was collected via phone interview by Customer Research Inc.