Houston, TX 77024
7.6 miles away
"Lori said the business took her in right away when others could not. They did an excellent job."
Review for Momentum BMW Body Shop
Sunit S. on 09/04/2014
Sunit said there was a lack of communication and no follow-ups. The quality of the repair was not good. The promised time was 1 or 2 days, but it took 4 weeks. He was told the parts were not in and there were insurance delays. He left several messages and his calls were not returned. The treatment was not good because he did not receive good service. He only received generic emails from the facility and was also put on hold but no one came to the phone. He is not recommending them and will not go back due to this experience. He is telling everyone not to go there.
Service Date: 08/28/2014
Review Created: 09/04/2014
This review was collected via phone interview by Customer Research Inc.