Houston, TX 77024
7.6 miles away
Review for Momentum BMW Body Shop
Oliver G. on 11/04/2014
Oliver said the vehicle was ready when promised during the first visit, but he had to take his vehicle back to this business after the repairs. He discovered a broken transmission mount and for them to redo the original repairs. This added an extra 3 days he had to be without a vehicle. They could have caught it before giving him the vehicle back but there was not a thorough evaluation of the final inspection. They were extremely good at keeping him informed and there were no worries during the repair process. They monitored the progress and he was kept informed daily if not hourly. The repairs were reasonably done and he has a lifetime warranty so he will be keeping an eye on everything.
Service Date: 10/24/2014
Review Created: 11/04/2014
This review was collected via phone interview by Customer Research Inc.