Houston, TX 77057-7123
5.8 miles away
10/20/2016 - "Exceptional Service"
"Many thanks to Excel for professional, friendly, and expert service. "
Review for Momentum BMW Mini-Body Shop
Alex H. on 06/09/2015
Alex said this business did a good job. They were friendly, they kept him relatively informed with what was going on and they tried doing the best they could. However, they took 2-3 days longer than promised and he was given a bunch of excuses as to why this was. He called them multiple times after the day his vehicle was supposed to be returned. He could not get in contact with them until 3 days later. They took 3 and a half weeks overall to complete the vehicle. He recommends them to keep in more contact because he was worried and they were not answering his phone calls. He would not recommend them for these reasons. He chose this business because he figured since they specialize in his type of vehicle they would be able to perform the work needed.
Service Date: 06/05/2015
Review Created: 06/09/2015
This review was collected via phone interview by Customer Research Inc.